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test server crash character stuck in LXQ2-T help please
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Pyro A
Federal Navy Academy
Gallente Federation
#1 - 2014-06-17 04:09:59 UTC
hello my character Pyro D is stuck in LXQ2-T due to a crash. every time i log in and warp back to the gate i was on the game crashes.

report from windows : Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 2014.6.79.3186
Application Timestamp: 538db4f1
Fault Module Name: _audio2.dll
Fault Module Version: 2014.6.79.3186
Fault Module Timestamp: 538db49d
Exception Code: c0000005
Exception Offset: 000cd5bc
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

i have tried to delete the Audio2.dll to make the launcher re download it but that has not worked, i was on my way to BQ0-UU to do some testing but i cant even stay logged in long enough to change directions
Pyro A
Federal Navy Academy
Gallente Federation
#2 - 2014-06-17 04:29:31 UTC
If anyone else has this issue disable all audio via the check box that worked for me.
Grenn Putubi
Sebiestor Tribe
Minmatar Republic
#3 - 2014-06-17 07:05:14 UTC
I had this same issue in Scheenins. I undocked from a station and immediately crashed. Afterward every time I logged on the client would crash during the auto-warp.

Disabling all audio by unchecking the Audio Enabled box stopped the crashing.
elitatwo
Zansha Expansion
#4 - 2014-06-17 13:03:13 UTC
I do not ever apologize for sounding rude now and I have answered the same thing three times now.

Mordus ships and some others break the client with the docking or undocking procedure and apperently now with gate travel.

Do the following,

- open client and log in
- in character selection press ESC and turn off all audio

Problem solved

Eve Minions is recruiting.

This is the law of ship progression!

Aura sound-clips: Aura forever
Grenn Putubi
Sebiestor Tribe
Minmatar Republic
#5 - 2014-06-17 17:47:20 UTC
elitatwo wrote:
I do not ever apologize for sounding rude now and I have answered the same thing three times now.

Mordus ships and some others break the client with the docking or undocking procedure and apperently now with gate travel.

Do the following,

- open client and log in
- in character selection press ESC and turn off all audio

Problem solved


Perhaps you missed the part where we already figured that out and didn't need your help.

The thread is 3 very short posts long...next time read it before 'helping'

For the record, I'm not Mordu's ship...crashes happened while I was flying a Leopard and not just on docking/undocking and gate travel, but seemingly any sort of undocked activity. Does 'some others' include every ship in the game, because that's what it feels like.

This is the only thread I've seen about this issue and it has a solution. I came here to confirm that and give any details I may be able to share about it because maybe the devs can use that to fix it.
elitatwo
Zansha Expansion
#6 - 2014-06-18 13:00:08 UTC
Other ships others and I had trouble with included the Leopard, the Retribution and the Stratios.

After clearing the cache and turning the audio completely only the Mordus ships seem to break the client with audio on.

Eve Minions is recruiting.

This is the law of ship progression!

Aura sound-clips: Aura forever
Morwen Lagann
Tyrathlion Interstellar
#7 - 2014-06-18 13:11:53 UTC
Grenn Putubi wrote:
This is the only thread I've seen about this issue and it has a solution. I came here to confirm that and give any details I may be able to share about it because maybe the devs can use that to fix it.


Dude... what?

- Sticky: [Crius] Current known issues - first post, CCP Paradox, posted 6/10
- Leopard shuttle crashes my game - fourth post, Matthew97, posted 6/10, quotes known issues thread. CCP Habakuk confirms in seventh post.
- Crash - second post, Noriko Mai, posted 6/15. Third post (elitatwo) links to known issues thread.

Morwen Lagann

CEO, Tyrathlion Interstellar

Coordinator, Arataka Research Consortium

Owner, The Golden Masque