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Production - Job delivery error: Fixed now!

First post First post
Author
Ramman K'arojic
Lone Star Warriors
Evictus.
#101 - 2014-05-29 11:58:48 UTC
CCP Explorer wrote:
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.



Thanks for keeping us in the loop
EMT Holding
EMT Holding Corporation
#102 - 2014-05-29 12:01:34 UTC
CCP Explorer wrote:
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.

90 minute DB script on the live database? What could possibly go wrong! (I hope you tested the nuts off of it)
Sentenced 1989
#103 - 2014-05-29 12:02:42 UTC
CCP Explorer wrote:
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.


Hey, what about opportunity costs? :D

This is costing me few mills per hour :D

Just get it fixed, almost filled petition, but since you are aware of it then I wont, and yea, nice going with stealth update :D
Kirith Kodachi
Stay Frosty.
A Band Apart.
#104 - 2014-05-29 12:03:02 UTC
CCP Explorer wrote:
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.


I hope you're batching those updates mister! Huge atomic operations make Kirith cry...
Random Ruddick
Brutor Tribe
Minmatar Republic
#105 - 2014-05-29 12:14:55 UTC
Hi, I'm having the same problem "The installation containing the job to be delivered no longer exists." when trying to deliver a copying job.

Tried this after DT and still the same problem Sad
RaTTuS
BIG
#106 - 2014-05-29 12:17:03 UTC
still happening but it looks like I have to wait about another hour until the script has finished

http://eveboard.com/ub/419190933-134.png http://i.imgur.com/kYLoKrM.png

Yang Aurilen
The Mjolnir Bloc
Templis CALSF
#107 - 2014-05-29 12:21:17 UTC
On the side note this thread is a prime example of why I love eve. In any other games I'll see GD full of comments like "OMG PLZ FIX PLZ FIX WAH WAH WAH" or "WAH GAME RUINED WAH WAH WAH GIB FREE STUFF". Sure you'll see entitled people ingame but in the forums they're usually the minority.

Post with your NPC alt main and not your main main alt!

Firvain
Wildly Inappropriate
Goonswarm Federation
#108 - 2014-05-29 12:22:45 UTC
Yang Aurilen wrote:
On the side note this thread is a prime example of why I love eve. In any other games I'll see GD full of comments like "OMG PLZ FIX PLZ FIX WAH WAH WAH" or "WAH GAME RUINED WAH WAH WAH GIB FREE STUFF". Sure you'll see entitled people ingame but in the forums they're usually the minority.


tbh i think its a first that i havent seen that yet in this thread lol
Ramona McCandless
The McCandless Clan
#109 - 2014-05-29 12:23:11 UTC
Yang Aurilen wrote:
Sure you'll see entitled people ingame but in the forums they're usually the minority.

You need to look harder. Especially in GD.

"Yea, some dude came in and was normal for first couple months, so I gave him director." - Sean Dunaway

"A singular character could be hired to penetrate another corps space... using gorilla like tactics..." - Chane Morgann

Silvetica Dian
Imperial Shipment
Amarr Empire
#110 - 2014-05-29 12:25:13 UTC
Firvain wrote:
Yang Aurilen wrote:
On the side note this thread is a prime example of why I love eve. In any other games I'll see GD full of comments like "OMG PLZ FIX PLZ FIX WAH WAH WAH" or "WAH GAME RUINED WAH WAH WAH GIB FREE STUFF". Sure you'll see entitled people ingame but in the forums they're usually the minority.


tbh i think its a first that i havent seen that yet in this thread lol


because they responded fast, explained the issue and gave an eta. good customer service is its own reward.
anyway off to do other things while i wait for the fix.

Money at its root is a form of rationing. When the richest 85 people have as much wealth as the poorest 3.5 billion (50% of humanity) it is clear where the source of poverty is. http://www.theguardian.com/commentisfree/2014/jan/20/trickle-down-economics-broken-promise-richest-85

Jessica Danikov
Network Danikov
#111 - 2014-05-29 12:29:16 UTC
Maybe industrial players have cooler temperaments.
Sai Karkovatchik
Deep Core Mining Inc.
Caldari State
#112 - 2014-05-29 12:37:42 UTC
Maybe we have to...Roll
CCP Explorer
C C P
C C P Alliance
#113 - 2014-05-29 12:47:48 UTC
CCP Explorer wrote:
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.
The 1.5 hour estimate was based on the runtime of the activity that caused the issue. When the fix started executing it looked like it was going to run for 13.3 hours. We are now working on optimising the fix. It's already picking up speed and we'll keep you updated on the progress.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Mistah Ewedynao
Ice Axe Psycho Killers
#114 - 2014-05-29 12:50:20 UTC
I've had one out of 4 pending able to be delivered. FWIW

Nice dry run for July though....of course I'll be out of the industry end of the game by then.

Nerf Goons

Nuke em from orbit....it's the only way to be sure.

CCP Explorer
C C P
C C P Alliance
#115 - 2014-05-29 12:58:02 UTC
CCP Explorer wrote:
CCP Explorer wrote:
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.
The 1.5 hour estimate was based on the runtime of the activity that caused the issue. When the fix started executing it looked like it was going to run for 13.3 hours. We are now working on optimising the fix. It's already picking up speed and we'll keep you updated on the progress.
Current estimate is a total runtime of 230 minutes, starting at 12:00 EVE Time / GMT.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Fool Nalelmir
Viziam
Amarr Empire
#116 - 2014-05-29 13:15:22 UTC
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.


Have the hamsters responsible been lined up and shot and or fed to the CCP pet snake? Couldn't help my self. Seroiusly though keep up the good work guys with Kronos coming up I at least was expecting some speed bumps

Guess I will just have to pvp some more Pirate
CCP Explorer
C C P
C C P Alliance
#117 - 2014-05-29 13:15:26 UTC  |  Edited by: CCP Explorer
CCP Explorer wrote:
CCP Explorer wrote:
CCP Explorer wrote:
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.
The 1.5 hour estimate was based on the runtime of the activity that caused the issue. When the fix started executing it looked like it was going to run for 13.3 hours. We are now working on optimising the fix. It's already picking up speed and we'll keep you updated on the progress.
Current estimate is a total runtime of 230 minutes, starting at 12:00 EVE Time / GMT.
We are now estimating to be completely done at 14:56 EVE Time / GMT (total runtime 176 minutes). The fix is incremental so jobs are being fixed one at a time.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Maciff Hellenow Mernher
BAY6
#118 - 2014-05-29 13:19:26 UTC
Procrastination completely ruined -.-

Now what todo......
CCP Explorer
C C P
C C P Alliance
#119 - 2014-05-29 13:30:28 UTC
Maciff Hellenow Mernher wrote:
Procrastination completely ruined -.-

Now what todo......
I'm going to have some coffee for the next hour or so. Then come back here.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Cyran Reinhard
Ministry of War
Amarr Empire
#120 - 2014-05-29 13:31:53 UTC
****, the NPCs have unionized!