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What is going on with eve?
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Stendar Shouna
Viziam
Amarr Empire
#1 - 2014-05-06 22:40:30 UTC
Ok, first off let me say i love this game, proberly my favorite game i've played in a long time, but what keeps happening to me is rediculous. I was jumping through a gate, just like normal, my game freezes, so I shut down my computer and restart it, game won't start up, I validate the game cache and oh look, 3.6 gb of the game is gone. This has happend TWO times now. If anyone has any info, please help me.
Rowells
Pator Tech School
Minmatar Republic
#2 - 2014-05-06 22:42:11 UTC
Obligatory, have you filed a bug report?
Solecist Project's Alt
Doomheim
#3 - 2014-05-06 22:43:07 UTC
Validate cache?
You mean you deleted it?


That would explain the "loss" of data.

You need to provide more information.
Stendar Shouna
Viziam
Amarr Empire
#4 - 2014-05-06 22:43:31 UTC  |  Edited by: Stendar Shouna
Can't, no crash report is given, because the game deletes its files..


EDIT : It just crashes randomly, then I get in, it wont start up, and it turns up half of the games files are deleted..
Doc Fury
Furious Enterprises
#5 - 2014-05-06 22:43:47 UTC  |  Edited by: Doc Fury
Have you tried cleaning out your case, fans, and CPU cooler?

Especially so on the viddy card.

☼

There's a million angry citizens looking down their tubes..at me.
Webvan
All Kill No Skill
#6 - 2014-05-06 22:44:13 UTC
Failing hard drive? Virus?

I'm in it for the money

Ctrl+Alt+Shift+F12
Hasikan Miallok
Republic University
Minmatar Republic
#7 - 2014-05-06 22:53:12 UTC
Stendar Shouna wrote:
Ok, first off let me say i love this game, proberly my favorite game i've played in a long time, but what keeps happening to me is rediculous. I was jumping through a gate, just like normal, my game freezes, so I shut down my computer and restart it, game won't start up, I validate the game cache and oh look, 3.6 gb of the game is gone. This has happened TWO times now. If anyone has any info, please help me.


The game crashing on gates is pretty common. Especially in machines with integrated intel GPUs. The culprit seems to be the new gate animations.

Corrupting or deleting game files is unusual I suspect. Sounds more like a hard disk issue,
Stendar Shouna
Viziam
Amarr Empire
#8 - 2014-05-06 22:59:19 UTC
Well, thanks for all the help, don't know how I could fix this if its a hard drive issue, this is a brand new computer though, wouldn't expect it to be failing already.
Tuttomenui II
Aliastra
Gallente Federation
#9 - 2014-05-06 23:04:03 UTC
Stendar Shouna wrote:
Well, thanks for all the help, don't know how I could fix this if its a hard drive issue, this is a brand new computer though, wouldn't expect it to be failing already.


If a HHD is going to fail it will fail sooner than it will later. the longer a HHD lasts the more likely it will last unless you drop the **** a lot or let it get hot. At least that is my experience.
DJentropy Ovaert
The Conference Elite
The Conference
#10 - 2014-05-06 23:07:42 UTC  |  Edited by: DJentropy Ovaert
Something on your end.

To start with, you should make sure all your system drivers and OS are up to date and running the latest driver version. This includes audio drivers, video drivers, system drivers.

After that - i'd take a look at what else you have running. If you are a windows user - a handy control+shift+escape will open up your taskmanager, and try killing any of the stuff that has nothing to do with what you are doing. Bonus points for doing a windows key+R, typing in msconfig - and removing crap from startup that you don't need in the first place.

If you are still having problems after that, next step I would take would be ruling out malicious software. Snag a copy of Malware Bytes "anti-malware" program (totally free), and do a full system scan - remove any of the junk it finds, reboot, run it again, repeat until clean. After that, do a full virus scan (don't trust local system based anti-virus stuff, it's generally junk - hit up housecall at http://housecall.trendmicro.com/ and do a scan (Housecall runs on remote systems, not your own system - so if you do have a virus issue, it is much more likely to be able to detect it, as the servers it is running on are not already compromised - as your system very well may be).

After all of that (drivers, clean task manager, clean startup, clean malware scan, clean housecall scan) - if you are still experiencing failure then it's time to look at local hardware. Any number of parts may be defective (you did not provide any information about your system, which makes this very hard to give you any advice from this point.
Miko Jin
HELVEGEN
#11 - 2014-05-06 23:09:43 UTC
Stendar Shouna wrote:
Ok, first off let me say i love this game, proberly my favorite game i've played in a long time, but what keeps happening to me is rediculous. I was jumping through a gate, just like normal, my game freezes, so I shut down my computer and restart it, game won't start up, I validate the game cache and oh look, 3.6 gb of the game is gone. This has happend TWO times now. If anyone has any info, please help me.



Education! learn before you press.
Hasikan Miallok
Republic University
Minmatar Republic
#12 - 2014-05-06 23:11:24 UTC
Stendar Shouna wrote:
Well, thanks for all the help, don't know how I could fix this if its a hard drive issue, this is a brand new computer though, wouldn't expect it to be failing already.


Electronic equipment has a high failure rate in first week, all sorts of little faults that sneak past QC at the factory which cause issues.

Once you get past that first week or so the MBT drops drastically. Most computer gear seems ok for 3 to 5 years if it gets past the first 7 days.


Sooo .... whilst its not that likely to be hardware in a brand new PC it is not impossible, its worth running some tests just in case.
Doc Fury
Furious Enterprises
#13 - 2014-05-06 23:12:40 UTC
Stendar Shouna wrote:
Well, thanks for all the help, don't know how I could fix this if its a hard drive issue, this is a brand new computer though, wouldn't expect it to be failing already.


Infant mortality for consumer electronics usually occurs within 30 days, so a physical failure is quite possible.

Drivers also could be at issue, as has been pointed out.





☼

There's a million angry citizens looking down their tubes..at me.
Webvan
All Kill No Skill
#14 - 2014-05-06 23:14:03 UTC  |  Edited by: Webvan
Tuttomenui II wrote:
Stendar Shouna wrote:
Well, thanks for all the help, don't know how I could fix this if its a hard drive issue, this is a brand new computer though, wouldn't expect it to be failing already.


If a HHD is going to fail it will fail sooner than it will later. the longer a HHD lasts the more likely it will last unless you drop the **** a lot or let it get hot. At least that is my experience.

Yes, this is correct. It's likely to fail when it's new or very old and abused. Such as recently, my laptop was very old and abused (well 2yrs old for a laptop), and first thing that happened was missing data from the HD. After a short time, weeks, it cascaded into a catastrophic failure. Replaced it with an SSD drive.

I'm in it for the money

Ctrl+Alt+Shift+F12
Cpt Swagg
Federal Navy Academy
Gallente Federation
#15 - 2014-05-06 23:14:24 UTC
Stop trying to play EvE with a potato.
What else can I say?
Alyth Nerun
Foundation for CODE and THE NEW ORDER
#16 - 2014-05-06 23:18:03 UTC
ZFS

/thread
Stendar Shouna
Viziam
Amarr Empire
#17 - 2014-05-06 23:18:35 UTC
Built my computer about 5 months ago (brand new in my terms) its a fairly high grade computer as well, maybe its just a malware problem like you said.
KaarBaak
Squirrel Team
#18 - 2014-05-06 23:23:07 UTC
Webvan wrote:
Tuttomenui II wrote:
Stendar Shouna wrote:
Well, thanks for all the help, don't know how I could fix this if its a hard drive issue, this is a brand new computer though, wouldn't expect it to be failing already.


If a HHD is going to fail it will fail sooner than it will later. the longer a HHD lasts the more likely it will last unless you drop the **** a lot or let it get hot. At least that is my experience.

Yes, this is correct. It's likely to fail when it's new or very old and abused. Such as recently, my laptop was very old and abused (well 2yrs old for a laptop), and first thing that happened was missing data from the HD. After a short time, weeks, it cascaded into a catastrophic failure. Replaced it with an SSD drive.


Can confirm...SSDs taste like chocolate and all drives should be thusly replaced.

KB

Dum Spiro Spero
Webvan
All Kill No Skill
#19 - 2014-05-06 23:23:15 UTC
Stendar Shouna wrote:
Built my computer about 5 months ago (brand new in my terms) its a fairly high grade computer as well, maybe its just a malware problem like you said.
Backup your data and run HD checks/repairs. Make sure you have a reinstall disk in case you need to replace it in the near future. If your system starts slowing down, it's in it's death throes.

I'm in it for the money

Ctrl+Alt+Shift+F12
Stendar Shouna
Viziam
Amarr Empire
#20 - 2014-05-06 23:25:15 UTC
The only thing is, this is only happening with eve, no other game or system, perhaps there is something wrong/infected my eve folder?
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