These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
Previous page123
 

Incredibly slow download speed

Author
Coreola
Royal Amarr Institute
Amarr Empire
#41 - 2014-04-29 03:59:14 UTC
Tort Funaila wrote:
Uverse in St. Louis. Launcher started the first time. Five hours in I got to 33 percent, only to crash. Now I can't even get the download to start. Every single patch download is more brutal than the last, but this one has knocked me offline for the entire day. I have one training queue already empty and more ticking down.

CCP?


Try using the gear button top right on launcher and use the repair tool to patch that way. Will still be slow but might actually work.

Jump, jump, jump.

Zed Horizon
TipCo
#42 - 2014-04-29 04:05:48 UTC
U-Verse in NW AR (Bentonville) here, and extremely slow download today, with several time-out crashes. The DL speed is less than 8 Kbps, which is ridiculous. NetSpeed tests show it's not at this end, and all other MMO's are operating at normal speeds. Very odd!

Windows 8 recently reinstalled... checking my network drivers.
Rinoa Stark
The Scope
Gallente Federation
#43 - 2014-04-29 04:40:07 UTC
Same problem here, U-verse in Louisiana; I'm almost done dl the patch but it took about 5 hours and it wasn't stable; over the last 30 min it went up 40%. It would get bursts of speeds then stop and repeat; it peaked at 90% then just stopped. Not all that convinced it will even work when it does hit 100%. It's reassuring to see that this thread is almost 3 months old and not a single f-ing dev has even acknowledged the problem because I just love wasting $30 a month for a game that hires devs to spend all day with their heads in their lap enjoying the smell of their own farts.


Veldar Reku
Wu Xi Holdings
#44 - 2014-04-29 06:10:58 UTC
Maybe AT&T is throttling the heck out of your connection with their "deep packet inspection" crap? Sad

aceofspudz
Kite Co. Space Trucking
#45 - 2014-04-30 01:44:44 UTC
I'm also getting these mysteriously slow download speeds. Currently 8 KB/s. I'm on AT&T as well and live in Houston.

What the heck is going on with southerners and AT&T?
Lord Cernunnos
Cloaked Armada
#46 - 2014-04-30 02:00:58 UTC
Same for me, I have AT&T in Dallas. I'm unable to even get the patch started. Repair tool is soul crushingly slow as well, not even sure its working tbh.
Zapranothe
Heavy Assault Strike Team
#47 - 2014-04-30 02:31:55 UTC  |  Edited by: Zapranothe
Same issues here - also a U-verse customer. Read through this thread and looked for the common denominator - called U-verse technical support and they do report 2 major service outages in different areas of the country which started today. I had no issues connecting to EVE yesterday. Problem started today. ATT U-verse technical support rep did not have any ETA on when service would be back up in the 2 areas affected. If your data route to the EVE server passes through those affected areas then this might be the cause of the issues we are all experiencing. Nothing to do but just sit and wait for U-verse to get their act together.
Charleigh
Hedion University
Amarr Empire
#48 - 2014-04-30 02:47:06 UTC
I've had myself a similar problem, slow to non-existent download speeds. While I downloaded the patch just fine earlier in the day... later on, my launcher would barely load up, and simply would not allow me to log in, or even simply do a client verification.

It seems the most common denominator here though is ATT U-Verse. I also have U-Verse, coming from the Houston Area of Texas, usually have insane download Speeds, much higher than what I'm even paying for in some cases... Until Today. Where Eve online has ground to a halt. I wish I could give a time estimation on my downloads (any of them, trying the launcher, and the offline installers) however, the download rate has more or less become un-measurable.
Akirei Scytale
Okami Syndicate
#49 - 2014-04-30 05:06:25 UTC
U-Verse in Austin checking in.

This patch is so soul crushingly slow (I have never seen speeds measured in bits/second before!) that my roommate is raging and in fact unsubscribed. While I sit here bemused at his rash actions, I can't do **** and have a POS to fuel. What?
Tau Cabalander
Retirement Retreat
Working Stiffs
#50 - 2014-04-30 19:15:14 UTC  |  Edited by: Tau Cabalander
For what it is worth, I've make the full Windows client installer for Rubicon 1.4 available via a torrent:

https://forums.eveonline.com/default.aspx?g=posts&m=4503204
SirNine
University of Caille
Gallente Federation
#51 - 2014-05-01 23:51:34 UTC
I started using a VPN and now it works just fine.
Stahl Aideron
The Scope
Gallente Federation
#52 - 2014-05-14 02:04:12 UTC
This is ridiculous. UVerse in Dallas, TX here and I have the same problem. Just another reason to hate AT&T...
Drake III
Blame The Bunny
#53 - 2014-05-14 02:35:44 UTC
Uverse Houston here been having the same issues. Had this with the last patch as well with both the launcher and the repair client. Updated the 104mb Diablo patch in about 20 secs while watching the repair tool move along at 6.42kb/s. Started installing a game on Steam out of boredom and that going at about 2.7 mb/s...So fun stuff

Good news is that last time I gave up and tried installing the patch the next morning and it got done in about a minute. Looks like no eve tonight though
Kal Aith
Warrior Poets INC
#54 - 2014-05-14 02:53:17 UTC
U-Verse in West Texas, cannot get the patch, last 2 or 3 were the same way. When it finally does start to download it take over an hour to download 20-something megs.

Absolutely ridiculous. Will CCP do anything to help their paying clients here, blaming ATT is not a good customer service answer.

Why can't they just host the damn files as an alternative to their patcher?
Utremi Fasolasi
La Dolce Vita
#55 - 2014-07-12 01:15:55 UTC
It's July - I have a 100 Mbps TWC connection in Austin TX and downloading the client is at 8 Mbps or less. Very strange.
Xen0nn
KarmaFleet
Goonswarm Federation
#56 - 2014-08-28 20:19:44 UTC  |  Edited by: Xen0nn
S̶a̶m̶e̶ ̶i̶s̶s̶u̶e̶,̶ ̶e̶v̶e̶r̶y̶ ̶l̶i̶l̶l̶ ̶p̶a̶t̶c̶h̶ ̶t̶a̶k̶e̶s̶ ̶a̶g̶e̶s̶ ̶t̶o̶ ̶d̶o̶w̶n̶l̶o̶a̶d̶.̶.̶

Ok its actually 745 MB and is going quite fast then.

My apologies.
Nometh Xergent
#57 - 2014-09-01 22:33:12 UTC
I have the same.. Sorry for bump.

“I’ve always loathed the necessity of sleep. Like death, it puts even the most powerful men on their backs.”

Mitchil
Garoun Investment Bank
Gallente Federation
#58 - 2014-09-04 02:26:04 UTC
Same problem here. Download is very slow...
Bizz Lizz
Pator Tech School
Minmatar Republic
#59 - 2014-09-07 19:30:59 UTC  |  Edited by: Bizz Lizz
Same problem.

I'm using the eve repair tool on Linux/Wine for patching. It starts to download a 750MByte Patch.
Roughly the first 500 MByte of that patch download at 1MByte per second, then the speed drops to 7 to 12 kByte per second.
Same thing repeats after restarting the repair tool. Again about the first 500MByte download fast, then it gets super slow.

I did a tcpdump to take a look at the network traffic and what I find quite strange is that the packet size of the incoming network traffic seems so small for a file download. The packets have mostly a size between 36 and 300 bytes small, maybe 150 Bytes on average.

I think that's quite odd. Usually I'd expect almost all packets having max size of 1448 bytes for my connection during a large file download. No idea, whether there is some sort of network throttling in place. I'm no expert. Smile
Previous page123