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Constantly freezing up

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Presidio
V'rix Corp
#21 - 2011-11-30 23:30:22 UTC
I get random lockups/freezing as well. It will work fine for hours at times but then out of nowhere everything in EVE will freeze up.
Joe Hoe
Down By Law
#22 - 2011-12-01 12:35:57 UTC
Constant freezes here as well across my 3 [paid] separate installs. All full installs, not linked in any way. Previous to Crucible everything was working perfectly.

Opened a support ticket, and it was suggested I remove the prefs, made no difference.

Downloaded a new full client - nearly 8hrs and a huge lump of my monthly allowance, even that doesn't work as it won't open - I just get a 4096 error - iirc.

So Eve is currently unplayable for me, my 3 paid accounts are a total waste of money.....can't think of any reason to re-sub tbh !
Kernel Flux
Horns of Odin
#23 - 2011-12-01 14:04:36 UTC
I wanted to clarify that for me, the client isn't freezing, it's disconnecting. I have auto restart set so the game relaunches. One thing I notice is the server status sometimes takes several seconds to go from 'unknown' to 'ok'. In my situation it really seems that I'm simply losing server connection. My Internet connection is solid, however. I have removed my ~/library/app-support/ ... folder with no positive impact.

The game is unplayable for me now. I have 6 accounts and have stuff to do. This is extremely disheartening. Cry
Peter Grayson
Viziam
Amarr Empire
#24 - 2011-12-01 14:30:54 UTC  |  Edited by: Peter Grayson
same here crash and freeze (+ forcequit) … absolutely become unplayable

same things happens on 2 different configurations :

-macPro 2x2,66 dual core intel Xeon - 7 GB- Ati 4870 - osx 10.6.8
-imac 2.93 GHz c2d -4GB- GTEForce 120 -osx 10.6.8

played in windowed mode

edit : worst I would say since today's patch
TaepT Hrenase
Local Drama
Smile 'n' Wave
#25 - 2011-12-01 14:33:50 UTC
Same for me.
Freezes -> force quit ->repeat....
MacBook Pro 13" mid2010
Full Screen.
Hepius
Un4seen Development
Goonswarm Federation
#26 - 2011-12-01 14:59:42 UTC
That's it. I'm done. I'll check back once a day to update my PI (if I can squeeze it in before freezing) and see if anything is fixed. I won't actually try to do any real gaming as it is futile. If it isn't fixed by the time my subscription runs out I'll just let it lapse. Damned shame, as it is a great game.
Kyra Felann
The Scope
Gallente Federation
#27 - 2011-12-01 19:11:06 UTC  |  Edited by: Kyra Felann
I just resubscribed the day after Crucible and while unsubscribed I switched to Mac, so I have no experience with the client until now and my first impression is pretty bad.

So I'm also going to unsubscribe (again) if this isn't fixed. It's too bad, because otherwise I think this is a great expansion.

I like EVE, but I'm not going to pay for something I can't play, and I have plenty of games to play on my PS3 right now.
Manssell
OmiHyperMultiNationalDrunksConglomerate
#28 - 2011-12-01 19:44:51 UTC
Yep, it looks like I got the same freeze thing going on too.

Was fine the last few days then today I was warping to the sun and it just froze up mid warp. Scary part was after sitting on the frozen screen for a bit, force restating, then re-loging after the boot, my ship was just sitting there at 0 on the sun. It never warped off after the disconnect?Shocked

2011 Mackbook pro
OS 10.6.8
Peter Grayson
Viziam
Amarr Empire
#29 - 2011-12-01 21:23:33 UTC
Manssell wrote:
Yep, it looks like I got the same freeze thing going on too.

Was fine the last few days then today I was warping to the sun and it just froze up mid warp. Scary part was after sitting on the frozen screen for a bit, force restating, then re-loging after the boot, my ship was just sitting there at 0 on the sun. It never warped off after the disconnect?Shocked

2011 Mackbook pro
OS 10.6.8


same thing happened > freeze > Force quit -> reconnect at the same place (without being scrambled) …
maybe important or not
Hepius
Un4seen Development
Goonswarm Federation
#30 - 2011-12-01 22:35:02 UTC
This happened on my last freeze-up/disconnect. My ship did not enter warp. I was just sitting on the gate and did not warp as I reentered the game.
Kernel Flux
Horns of Odin
#31 - 2011-12-02 03:14:11 UTC
I was able to get a crash log when i disconnected once this evening. Like a few others, i could not get the debugging command to work properly with the redirect, so i just let it stream to the terminal. Perhaps this will help a bit.


000e:err:seh:start_debugger Couldn't start debugger ("winedbg -- --auto 12 1792") (0)
Read the Wine Developers Guide on how to set up winedbg or another debugger
2011-12-01 20:28:53.729 cider[1024:506f] failed to launch task: launch path not accessible
000e:trace:module:MODULE_GetDllRenamings DllRenamings key user32 not found
000e:trace:module:MODULE_GetDllRenamings DllPairs key user32 not found
000e:trace:module:MODULE_LoadLibraryExA Already loaded module 'L"user32.dll"' at 0x73e18000, count=-1 {range = 0x73e18000-0x73f08000}
000e:trace:module:MODULE_DllProcessAttach initializing the module 0x113d68 {lpReserved = 0x0}
0xf0050710:1: Token owned by 0xf0065a94
0xf0065a94:1: Thread 0022 unix tid=1024 teb=0x10952000 state=1 process=000c
0xf00618c4:1: Atom table size=1 entries=37
c000: ref=1 hash=35 "aaaaAAaAAAaaAAAaaaaaAaaaaaAaAaaa-LIBGCCW32-EH-2-SJLJ-GTHR-MINGW32"
0xf0052b38:1: IO Completion max=4 active=0 queued_tasks=0 assigned=0
name=""
0xf004c830:1: Event manual=1 signaled=0 name=""
0xf0050d3c:1: Token owned by 0xf0050ac8
0xf0050ac8:1: Process 000c next=0xf00074b4 prev=0x0 handles=0x0
0xf004eb04:1: Event manual=1 signaled=0 name=""
0xf0001a74:1: Token owned by 0xf00074b4
0xf00074b4:1: Process 0001 next=0x0 prev=0xf0050ac8 handles=0x0


CCP please help us!

Kernel
Hepius
Un4seen Development
Goonswarm Federation
#32 - 2011-12-02 03:40:20 UTC
Try this: remove the EVE Online folder from your library. You will lose all of your overview settings and game settings will revert to default, but the game plays properly for me for about an hour. After that something becomes corrupted and I have to do it again.

Does this happen to anyone else?

BTW, the Library is hidden in OSX Lion. If you open your Finder, press "option" as you click "Go" and the Library will appear. You can then find your EVE Online folder in Application Support. Just drag it to your desktop to see if it works for you as well.

Hep
worccu
Operation Limited Success
#33 - 2011-12-02 04:27:56 UTC
Still happening after CU#3, was able to reproduce the freeze in about 5mins.
Peter Grayson
Viziam
Amarr Empire
#34 - 2011-12-02 10:33:24 UTC  |  Edited by: Peter Grayson
Strangely I have to say I didn't have any freezing this whole morning (EU zone) …

Edit : Not any freeze today on the mac pro … !
Presidio
V'rix Corp
#35 - 2011-12-02 21:40:11 UTC
No freezing today so far. Strange.
Kyra Felann
The Scope
Gallente Federation
#36 - 2011-12-02 23:46:43 UTC
I also played a while (well, not really played, but fooled around waiting for it to lock up) and had no problems except abysmally bad performance in CQ.

It downloaded a patch, so maybe that fixed it?
worccu
Operation Limited Success
#37 - 2011-12-03 02:28:43 UTC
Still freezing... and zero response from the devs.
Jaylee
Brutor Tribe
Minmatar Republic
#38 - 2011-12-03 06:51:38 UTC
Also freezing here since patch...
Kitsune Tsuki
L'Opaline
#39 - 2011-12-03 07:28:40 UTC
After the initial update to Crucible, EvE actually performed better than before—even the notorious crashes that came during every docking with CQ turned on were gone. Then the two patches arrived, and the crashes are back. Thankfully, the game seems stable in while in space. Still though... getting tired of the Mac version clearly being sort of an afterthought in so many ways.

Un fol enseigne bien un sage. —Rabelais
Hepius
Un4seen Development
Goonswarm Federation
#40 - 2011-12-03 12:59:24 UTC
I was unable to repeat the success of my experiment (temporarily playing freeze free by removing the EVE Online folder from my Library). My client constantly froze on my last attempt to play. I couldn't play more than two minutes without a freeze.

It froze:
1) When I undocked from a station
2) When I warped away from a gate
3) Accessing my hangar
4) In normal flight