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Transaction history greatly reduced

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Shizuken
Venerated Stars
#21 - 2014-03-12 19:23:04 UTC
Havent been able to look for myself yet but if both of these are true that is kind of annoying.

Less data isbalways better for a trader...Roll
Arsine Mayhem
Doomheim
#22 - 2014-03-12 20:26:42 UTC
Journal goes back ~4 months.
voetius
Grundrisse
#23 - 2014-03-12 22:36:58 UTC

Confirmed on one of my alts.

Transactions go back one month and Journal goes back two months.
Alicina Goodbody
Posique Corp
#24 - 2014-03-13 15:39:43 UTC  |  Edited by: Alicina Goodbody
Alicina Goodbody wrote:
Hasikan Miallok wrote:
Has anyone actually lodged a petition on this and got an official answer ?


I have, no response yet.


This response just in:

GM Mace wrote:
Response from GM Mace removed because of rule: The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including petition responses and emails) received from any of the aforementioned parties. .


I don't speak GMease anyone care to translate?
Pak Narhoo
Splinter Foundation
#25 - 2014-03-13 15:43:57 UTC
Calling Mr CCP PrismX?
Sal Landry
School of Applied Knowledge
Caldari State
#26 - 2014-03-13 16:39:58 UTC
Alicina Goodbody wrote:

I don't speak GMease anyone care to translate?


You should delete that response from your post as it's against the rules to post it. I think he's saying something along the lines of "lol **** off" though.
Alicina Goodbody
Posique Corp
#27 - 2014-03-13 18:18:21 UTC  |  Edited by: Alicina Goodbody
Sal Landry wrote:

You should delete that response from your post as it's against the rules to post it. I think he's saying something along the lines of "lol **** off" though.


Thanks, Ms. Landry, done.
Now I have no way of communicating because I can not paraphrase the indecipherable response I got from the GM. Sad
I am responding to the GM's message asking for clarification and someone to post on this thread.
Alicina Goodbody
Posique Corp
#28 - 2014-03-14 14:48:10 UTC  |  Edited by: Alicina Goodbody
Another update. A GM replied to my petition and asked me to check the filters. Are there any other filters besides the one on the Wallet transaction Panel?

Also my transaction data is continuing to disappear. Now, I can only see transactions back to 12 Feb 2014. I use to be able to see over a year's worth of transactions. When I started this thread I was able to see transactions back to 7 Feb 2014.
Grauth Thorner
Vicious Trading Company
#29 - 2014-03-14 16:30:34 UTC
Alicina Goodbody wrote:
Sal Landry wrote:

You should delete that response from your post as it's against the rules to post it. I think he's saying something along the lines of "lol **** off" though.


Thanks, Ms. Landry, done.
Now I have no way of communicating because I can not paraphrase the indecipherable response I got from the GM. Sad
I am responding to the GM's message asking for clarification and someone to post on this thread.

I'd change the quote slightly, as it's still saying you're quoting GM Mace. At first I read that the feature was removed, not your quote of the GM.

I can't seem to help you on this topic, but if you find an answer I'm happy to read it here.

Grauth Thorner

View real-time damage statistics in-game

>EVE Live DPS Graph application forum thread

>iciclesoft.com
Alicina Goodbody
Posique Corp
#30 - 2014-03-15 01:01:55 UTC
Grauth Thorner wrote:

I'd change the quote slightly, as it's still saying you're quoting GM Mace. At first I read that the feature was removed, not your quote of the GM.

I can't seem to help you on this topic, but if you find an answer I'm happy to read it here.

Grauth Thorner


Thank you Mr. Thorner, adjustment made.

The GM asked for screen shots that I provided today no word back yet.
Alicina Goodbody
Posique Corp
#31 - 2014-03-16 14:50:57 UTC
I hope I am not breaking another forum rule adding two updates in a row, but I received another reply from the GM on this issue.

The GM essentially said that the game has been altered without any public announcement to reduce the number of transactions available to the player to 30 days, again I hope I am not breaking a rule paraphrasing the GM response.

As per the GM's suggestion, I am placing a request for a longer transaction history in game in the ideas and suggestions forum. Again, I am not sure if I am breaking a forum rule on cross posting but it is at the suggestion of the GM in my petition.

The GM also suggested cross posting in the CSM assembly hall. I am not active politically in EvE and I do not know any CSM's. I would urge a CSM active player to properly present this issue to the CSM if they desire.
Jonah Gravenstein
Machiavellian Space Bastards
#32 - 2014-03-16 16:05:54 UTC  |  Edited by: Jonah Gravenstein
Alicina Goodbody wrote:

As per the GM's suggestion, I am placing a request for a longer transaction history in game in the ideas and suggestions forum. Again, I am not sure if I am breaking a forum rule on cross posting but it is at the suggestion of the GM in my petition.
You should link the F&I thread in here, GD gets a lot more visibility that F&I because 90% of the stuff in there is terrible.

Quote:
The GM also suggested cross posting in the CSM assembly hall. I am not active politically in EvE and I do not know any CSM's. I would urge a CSM active player to properly present this issue to the CSM if they desire.
Mynnna would probably be your best bet, she/he is very involved with the CSM as well as the industrial and economic side of Eve. Just send an eve-mail with a link to this thread and a meaningful subject line.

In the beginning there was nothing, which exploded.

New Player FAQ

Feyd's Survival Pack
Alicina Goodbody
Posique Corp
#33 - 2014-03-16 16:39:33 UTC  |  Edited by: Alicina Goodbody
Jonah Gravenstein wrote:
You should link the F&I thread in here, GD gets a lot more visibility that F&I because 90% of the stuff in there is terrible.


F&I link
CCP Explorer
C C P
C C P Alliance
#34 - 2014-03-20 11:45:45 UTC
To make sure I had correct answers then a couple of programmers dug a bit into the code and the history of the code:

The Transaction history in the Wallet is 30 days, the Journal history in the Wallet is 90 days. The code last changed in May 2012, these limits were not a part of that change so they have been like this longer.

I hope this clarifies.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Slade Trillgon
Brutor Force Federated
#35 - 2014-03-20 12:17:19 UTC
*Post Deleted*

Thank you Explorer.
Lady Zarrina
New Eden Browncoats
#36 - 2014-03-20 15:54:18 UTC
I sure would not mind if these were made longer, especially if the data is kept around anyways

EVE: All about Flying Frisky and Making Iskie
CCP Explorer
C C P
C C P Alliance
#37 - 2014-03-21 09:01:16 UTC
Lady Zarrina wrote:
I sure would not mind if these were made longer, especially if the data is kept around anyways
See the F&I link above if you want to lend your support to that request. The data is kept around for longer. The retention policy on the Transactions is 390 days and on the Journal 180 days.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Proddy Scun
Doomheim
#38 - 2014-03-31 10:04:29 UTC  |  Edited by: Proddy Scun
CCP Explorer wrote:
To make sure I had correct answers then a couple of programmers dug a bit into the code and the history of the code:

The Transaction history in the Wallet is 30 days, the Journal history in the Wallet is 90 days. The code last changed in May 2012, these limits were not a part of that change so they have been like this longer.

I hope this clarifies.



Hmmm...I am sure that is true. BUT it seems to me that maybe something in the UI prevents access to the complete history.
Don't think its a limit on lines retrieved for the ingame window. Nevertheless at times it appears I have been unable to step back the full amount on occasions. Data dumps might handled differently.

If this was the old Microsoft SQL Server I would say that it could be load limited. If I remember right the default was that as the server load increased the maximum time to process results got shorter for users with basic priority. So basically your history fetch job could get truncated if the server load was high. But I never really did much more than basic install and configuration as an administrator. The SQL DB specialists would have tuned SQL system performance if needed. Certainly not an expert now.

Shocked Anyways the point is that the limiting factor might not be in "the code" but in the database server configuration.Evil

Usually the idea is that databases fail "gracefully" when overloaded by gradually shedding full completion of less essential work (jobs time out but deliver whatever results got done). I would think current market orders and wallet ops would trump history look ups. Since I have on rare occasion seen the market start to overload and lag during busy times, it would seem history truncation would start long before that under less stressful conditions.

And that is how I would generally want things to work as a user. Except I would want to know that behavior and maybe be able to submit a batch job to wait for complete entirely at the next time the system is not busy. I would guess that means emailed results or some other non-real time delivery method.
Lax Aivo
State War Academy
Caldari State
#39 - 2014-05-21 15:50:05 UTC
So in plain English, there's no way to pull off more than the past 30 days of wallet transactions? (I was directed here by an Eve Support ticket after having problems trying to pull off history with both backwalking the journal and through the third party software EveWalletAware). This is very disappointing if this is now the case.
Captain Finklestein
Doomheim
#40 - 2014-05-21 18:22:06 UTC
CCP Explorer wrote:
Lady Zarrina wrote:
I sure would not mind if these were made longer, especially if the data is kept around anyways
See the F&I link above if you want to lend your support to that request. The data is kept around for longer. The retention policy on the Transactions is 390 days and on the Journal 180 days.

Would a player be able to get away with exploits if he wasn't caught within a year then?

For instance if I reported someone for certain exploits I now realized he did a year and six months ago - untraceable?

It's just more financially viable for me.
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