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Issues, Workarounds & Localization

 
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Incredibly slow download speed
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Adacia Calla
Native Freshfood
Minmatar Republic
#1 - 2014-01-31 05:57:49 UTC  |  Edited by: Adacia Calla
EDIT: Whomever had the problem, it seems to be fixed now. Downloading client at 5.3mb/s.

Is it just me? I'm able to download at normal speeds (5mb/s) off any other website. I've never had a problem with EVE client or patch downloads in the last 10 years so I'm just wondering what's up.

http://i.imgur.com/tU5gtNj.jpg

Test signature....forum not applying settings :(
Miriam Adek
PILGRIMS
Pan-Intergalatic Business Community
#2 - 2014-02-01 13:03:30 UTC  |  Edited by: Miriam Adek
Yeah I got the same problem. Only downloading with 250-300kBs.
I can download with 7MB from other sites
I live in Denmark
Adacia Calla
Native Freshfood
Minmatar Republic
#3 - 2014-02-01 17:19:58 UTC
I can access the forums and main site perfectly fine, but anything off the CCP CDN I get an average of 5kb/s. It's not my PC, my phone, tablet and laptop can't download the same files either. Anything off Steam, Origin, Youtube, Twitch is perfectly normal so I'm at a loss to where the problem is.

Test signature....forum not applying settings :(
Avvalina
DVA Enterprises
#4 - 2014-03-07 03:18:23 UTC
Horribly slow...

Been this way since Rubicon 1.1.

All other internet operations are full speed. Have yet to see this addressed anywhere. I guess the issue is too isolated.
EddieWillers
Garoun Investment Bank
Gallente Federation
#5 - 2014-03-07 15:56:37 UTC
I am also experiencing download issues.

The patch download will start out normal, then slow to a crawl (a few bytes per second).

Eventually, the download fails altogether. This happens with launcher downloads and direct client initiated patching.
Rigon Tempest
Deep Core Mining Inc.
Caldari State
#6 - 2014-03-12 12:22:05 UTC
Download of 1.3 patch is very slow. I've tried increasing threads, but it didn't help.
Invendi
Caldari Provisions
Caldari State
#7 - 2014-03-12 14:42:16 UTC
Same issue here. Getting on average less than 150KB/sec. Been going since the servers came back up and only at 35%.
Vineev
Viziam
Amarr Empire
#8 - 2014-03-12 19:15:53 UTC
Same here - slow download for patch - Dallas/Fort Worth Area AT&T U-verse.

Here is a tracert that leads me to believe it is not a ccp issue but I could be wrong.

1 (redacted)
2 43 ms 35 ms 36 ms 76-224-180-2.lightspeed.rcsntx.sbcglobal.net [76
.224.180.2]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 44 ms 33 ms 36 ms 12.83.80.141
7 * 27 ms 29 ms 12.122.212.9
8 28 ms 28 ms 28 ms 192.205.36.14
9 105 ms 28 ms 27 ms ae2.cr2.dfw2.us.above.net [64.125.27.81]
10 60 ms 49 ms 59 ms ae3.cr2.iah1.us.above.net [64.125.21.138]
11 92 ms 66 ms 62 ms ae6.cr2.dca2.us.above.net [64.125.28.49]
12 135 ms 136 ms 138 ms xe-4-1-0.mpr1.lhr3.uk.above.net [64.125.24.42]
13 148 ms 179 ms 135 ms xe-5-2-0.mpr2.lhr3.uk.above.net [64.125.21.22]
14 135 ms 132 ms 133 ms 213-152.240-250.PXu259.above.net [213.152.240.25
0]
15 137 ms 137 ms 139 ms srv250-f.ccp.cc [87.237.37.250]
16 136 ms 136 ms 203 ms srv91-h.ccp.cc [87.237.39.91]
Commissar Kate
Kesukka
#9 - 2014-03-12 20:14:03 UTC
Downloads from CCP have painfully slow for me too and has been for about 3 months now ranging from anywhere around 100 KB/s to 1MB/s. Happens with the patcher and offline installer.

I downloaded todays patch at 300 KB/s. In the past before the speed issues it was always a consistent 5-6MB/s


Southwest Florida with Comcast internet.

-k8

My Fanclub
Silver Dolan
Hickam's Dictum
#10 - 2014-03-12 22:14:17 UTC
Very slow Dl speed here as well, US CTZ AT&T <100kb/s at time. DL patch for 2 hours now, only at 18%
thredra Aranax
Nevermore.
#11 - 2014-03-12 22:36:51 UTC
i can not get the patch to download at any higher than 25 kb/s. I have tested my internet, still running at 6 mb/s down and 10 mb/s up. I have tried both wired and wireless internet, reset router and repair tool several times. Nothing is working.

Please fix the server connection or allow for another way to download the patch.
Coreola
Royal Amarr Institute
Amarr Empire
#12 - 2014-03-13 00:25:03 UTC  |  Edited by: Coreola
I've been downloading for the last two hours. It was downloading fine the first 30 minutes (1% per minute or so), but now it's taken 30 minutes to download less than 1%.

Running the repair tool and it showed step 1/7 as downloading at 15kb/s....
Hilarious when I'm downloading other things at 1.5mb/s.

AT&T U-Verse in Kansas.

*Update* After 5 hours of downloading, at 34.8% complete. Will leave it on overnight to finish, I guess. There has to be some sort of problem, though. Can't imagine this many U-Verse users with same problem is a coincidence.

Jump, jump, jump.
Wally Barenkamp
Cruisers Crew
The Initiative.
#13 - 2014-03-13 01:41:18 UTC
AT&T U-verse, Central Timezone, Currently looking at 1.3 KB/sec or lower download speeds.

Do we just wait until someone puts a link up to a file site seeing as CCP removed any and all ability for us to find a different download link to this patch?
Ray Berti
School of Applied Knowledge
Caldari State
#14 - 2014-03-13 01:48:50 UTC
I have also had this issue. Not even close to being finished and I started the download almost five hours ago. I have AT&T U-Verse.
Aftiel Ascendant
Xephon Heavy Industries
#15 - 2014-03-13 01:59:29 UTC
648B/S here! \o/

WOOHOO!!! GO BABY GO! Ugh
TheMeanPerson
Loot Disposal United
#16 - 2014-03-13 03:00:20 UTC
Super insanely slow patching, both through repair tool and through launcher. ATT U-verse. Can ccp pls contact ATT and figure this out? Its pretty apparent now what the issue is stemming from.
Takeshi Hendrix
Natus Ex Igne
#17 - 2014-03-13 03:23:55 UTC
AT&T Uverse here as well, and after hours of downloading I'm at 130 MB out of the 1.2 GB.
Ray Berti
School of Applied Knowledge
Caldari State
#18 - 2014-03-13 03:43:48 UTC
Finished downloading 1.28 of 1.28 gigabytes, download promptly failed and restarted. Have since had to restart the download several times, with no improvement in download speed. My skill queue completes in several hours and it would be nice to be able to log in and update it instead of losing training time.
TheMeanPerson
Loot Disposal United
#19 - 2014-03-13 14:23:26 UTC
Issue has seemed to resolve itself? Downloading at normal rates again.
Jasmine Cordelia
ISK.Industries
ISK.Enterprises
#20 - 2014-03-13 17:11:32 UTC
I'm still getting ridiculously low d/l rate. I've been trying to patch since yesterday and it's still not finished! I've noticed a theme tho: I too have AT&T U-verse in the Dallas metro...has anybody tried calling them yet?
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