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CCP asked, "why don't we have more forum activity?" Here's why.

First post
Author
stoicfaux
#21 - 2014-02-05 22:35:26 UTC
Your Dad Naked wrote:

"This is the EVE forums, a place occupied by spreadsheet neckbeards with little to say outside of bashing a players ship choice and/or fitting or playstyle. Do not expect any sort of sympathy, useful comments or friendliness."

That is spot on. That is the reason why most people who have thought about posting here haven't by the end of it. That is the reason why most people who have posted here have stopped posting here by the end of it.


I mostly disagree. Yes, the forums do see a noticeable amount of trolling, baiting, and rudeness, but I do think the useful opinions and comments outweigh the negative.

I think there are two problems:
The first is most people aren't aware of the useful sections of the forums, e.g. namely that upcoming changes are announced via the Features and Innovation sub-forum.

I blame the EVE launcher which is the "first" thing people see (especially newbies.) Is there a link to the forums on the Launcher? Nope. Can you find any proposed changes (i.e. F&I topics) listed in the Launcher? No? Then you might as well call them "proposed surprises". Why is the Launcher window so small in size? Then there's the problem of "auto play," which encourages people to ignore any information on the Launcher in the first place.

If I were a marketing/advertising person, I would see the Launcher as a primary means of catching people's attention/mindshare/whatever.


Secondly, given the length and complexity of some of the threadnaughts, having a simple linear list of posts makes it difficult to follow a thread. What we really need are nested sub-threads to handle when people go off on tangents or introduce sub-conversations (i.e. similar to how slashdot comments are organized.)


Pon Farr Memorial: once every 7 years, all the carebears in high-sec must PvP or they will be temp-banned.

Herzog Wolfhammer
Sigma Special Tactics Group
#22 - 2014-02-05 22:38:07 UTC  |  Edited by: Herzog Wolfhammer
ISD LackOfFaith wrote:
We do what we can to make the forums better, but it only works up to a point. In general, the various subforums are far better about being constructive, and have far better communities than GD (and a few others). That is, in part, why I try to move threads to more specific subforums if possible.

Nirati Anturasi wrote:
In B4 ISD LackOfFaith slits wrists at the mere idea of more forum traffic.


Do not underestimate the power of the force nerd. That's all I'm gonna say. Blink



I was once a forum moderator (and for so long, I still am even though I don't go there any more) for a web forum that is like a shining beacon for .... blowhards, egomaniacs, and borderline mentally ill (thanks to the media demonizing what that board was all about and making it attractive to the sickintheheads).

You know what we did to clean it up?

A lot of people won't like this.

We REMOVED GENERAL DISCUSSION.

Moderating got very easy after that and things started getting done. The crazies were gone like ghosts at dawn. The other subforums dealing in technical matters mainly flourished and only people with something meaningful to post remained.


I think roughly half of the GD threads are about game features or mechanics, and yet it's said in GD that a thread getting moved to F&I is "going there to die".

But trust me on this, removing GD was the best thing we did on that other forum.

Bring back DEEEEP Space!

Kaarous Aldurald
Black Hydra Consortium.
#23 - 2014-02-05 22:40:19 UTC
Oh, come now Herzog, at least tell us which board it was.

I once moderated for Librarium Online, there. Now you show me yours.

"Verily, I have often laughed at the weaklings who thought themselves good because they had no claws."

One of ours, ten of theirs.

Best Meltdown Ever.

Jamwara DelCalicoe Ashley
New Eden Tech Support
#24 - 2014-02-05 22:42:05 UTC  |  Edited by: Jamwara DelCalicoe Ashley
... nb4 ISD Ezwal ...
ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#25 - 2014-02-05 22:42:47 UTC
Herzog Wolfhammer wrote:
We REMOVED GENERAL DISCUSSION.

Well, I can't do that. That would be up to CCP. I can however write a script to lock everything in GD! Pirate Not that I ever considered doing it or anything.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

Carmen Electra
AlcoDOTTE
Test Alliance Please Ignore
#26 - 2014-02-05 22:48:44 UTC
Herzog Wolfhammer wrote:
You know what we did to clean it up?

A lot of people won't like this.

We REMOVED GENERAL DISCUSSION.


This needs to happen. What must I do?
Unsuccessful At Everything
The Troll Bridge
#27 - 2014-02-05 23:07:28 UTC
Jamwara DelCalicoe Ashley wrote:
... nb4 ISD Ezwal ...



Your lack of faith in ISD LackOfFaith is disturbing.


Since the cessation of their usefulness is imminent, may I appropriate your belongings?

PotatoOverdose
School of Applied Knowledge
Caldari State
#28 - 2014-02-05 23:11:18 UTC  |  Edited by: PotatoOverdose
Rhes wrote:
Collie Buddz wrote:
The Eve subreddit is more often than not much more interesting and informative than the official forums.

Nah, the Eve subreddit is filled to the brim with bitter TEST members griping about how they got removed from nullsec. It's not informative at all.

You guys have a real hard-on for test these days. If I didn't know better, from all the bitter posts of late I would almost think that it was Test that took the CFC's space and not the other way around. It's a bit weird tbh.

Also, of the 25 threads on the first page of eve reddit atm, only 1 has anything to do with test. So yeah....don't know what Rhes is talking about.



As for the eve-o forums, the answer is pretty simple. If I was to start a topic about interceptors or the Nestor, for example, it would get moved to ships & modules or F&I. That's all well and good, but in GD it would reach a wider audience. People that don't normally visit Ships & Modules or F&I might have something to contribute, something that they wouldn't do if I post it to a forum with a narrower audience.

GD used to have more discussion overall, both constructive and otherwise. IMO using GD as a sort of 'front page' for the forums would be better than the current implementation, because you essentially cutoff parts of the eve-o forums from a casual visitor. Someone that isn't a regular forumite might not care to visit 5 or 6 distinct sub-forums, but might occasionally visit 1 or 2.

As it is, GD is mainly used for trolling-lite. Just my 2 isk.
stoicfaux
#29 - 2014-02-05 23:11:34 UTC
Herzog Wolfhammer wrote:
You know what we did to clean it up?

A lot of people won't like this.

We REMOVED GENERAL DISCUSSION.

Moderating got very easy after that and things started getting done. The crazies were gone like ghosts at dawn. The other subforums dealing in technical matters mainly flourished and only people with something meaningful to post remained.


I think roughly half of the GD threads are about game features or mechanics, and yet it's said in GD that a thread getting moved to F&I is "going there to die".

But trust me on this, removing GD was the best thing we did on that other forum.

Ugh, yeah from what I've seen, removing GD works, but I personally hate it. Without a GD board you seem to lose the sense of community. OTOH, maybe it's because I haven't seen a non-GD forum set up "correctly."


I have to ask, without GD, which sub-forum would the Jita Riots go in?

Pon Farr Memorial: once every 7 years, all the carebears in high-sec must PvP or they will be temp-banned.

Herzog Wolfhammer
Sigma Special Tactics Group
#30 - 2014-02-05 23:11:46 UTC
ISD LackOfFaith wrote:
Herzog Wolfhammer wrote:
We REMOVED GENERAL DISCUSSION.

Well, I can't do that. That would be up to CCP. I can however write a script to lock everything in GD! Pirate Not that I ever considered doing it or anything.



Is it linked to Tuxford's button? Cool

Bring back DEEEEP Space!

Slade Trillgon
Brutor Force Federated
#31 - 2014-02-05 23:18:26 UTC  |  Edited by: Slade Trillgon
Herzog Wolfhammer wrote:

You know what we did to clean it up?

A lot of people won't like this.

We REMOVED GENERAL DISCUSSION.

Moderating got very easy after that and things started getting done. The crazies were gone like ghosts at dawn. The other subforums dealing in technical matters mainly flourished and only people with something meaningful to post remained.


I think roughly half of the GD threads are about game features or mechanics, and yet it's said in GD that a thread getting moved to F&I is "going there to die".

But trust me on this, removing GD was the best thing we did on that other forum.


One of my edits in the sentry drone nerf thread in GD was the following.

SladeTrillgon wrote:
EDIT: Technically there is a sub forum for every potential topic so technically GD is really a waste of space....with your line of thought that is..
Little Dragon Khamez
Guardians of the Underworld
#32 - 2014-02-05 23:49:48 UTC
Your Dad Naked wrote:
At one of the recent CSM meetings CCP fielded a question to the CSMs. Loosely paraphrased, they asked, "Why don't we experience more forum activity from our subscriber base?".

The CSMs answered all sorts of things; the user interface of the forum. The inability to properly link videos/pictures. Not enough constant communication from devs about issues. All pretty reasonable criticisms.

Unfortunately, it seems the CSM left out the most important criticism of all. I'd like to quote a post from a recent thread, made by user Bedwyr McNobbler. While Bedwyr was just making a simple analysis - I do believe he hit the nail on the head.

"This is the EVE forums, a place occupied by spreadsheet neckbeards with little to say outside of bashing a players ship choice and/or fitting or playstyle. Do not expect any sort of sympathy, useful comments or friendliness."

That is spot on. That is the reason why most people who have thought about posting here haven't by the end of it. That is the reason why most people who have posted here have stopped posting here by the end of it.

Until the culture is changed - through the proper enforcement of EULA and TOS policies - the EVE-O forums will continue down this road and be nothing but a place for e-spaceship elitists to gather and poke fun at everything that comes through.


And your problem is?

Dumbing down of Eve Online will result in it's destruction...

I Love Boobies
All Hail Boobies
#33 - 2014-02-06 00:18:03 UTC
GD went to the pits when CCP changed the CAOD forum rules, where most of the trolls used to hang out. A lot of them migrated here.
ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#34 - 2014-02-06 01:38:23 UTC
Trying to not kill discussion is why we've been making an effort to leave behind "[Moved] etc etc" threads redirecting to the new location. I agree that leaving discussions as they are may be good sometimes, but that's a judgment call that can introduce the dreaded ISD bias~~, so it's better all around as a moderator to (apparently draconically) apply rules to everything equally.

Again, if a way moderation is being done bothers you, please please please report it via a support ticket. CCP set the rules and tone, and it's better to let them be aware of a problem rather than give grief to a regular ISD (and getting subsequently moderated because discussion of moderation is against the rules, resulting in being thoroughly ignored).

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

Angelica Dreamstar
Aliastra
Gallente Federation
#35 - 2014-02-06 02:38:47 UTC  |  Edited by: Angelica Dreamstar
The answer is simple. It lacks boobees!
More boobees, more activity!

Not only because boobees are really nice to look at, but also because boobees are friendly, positive and helpful! And this attracts even more boobees and boobee lovers too! Everybody likes boobees, no?

Happy environments attract happy people.
Negative environments scare them away.
GD is a particularly negative environment.
It's not rocket surgery.

There your reason why the forums suck, CCP. The reason for your lack of activity. Providing a positive environment also encourages others to tell people to read the forums (instead of 'Forums are full of idiots!') and they might even participate!

And it's actually easily changeable by anyone! You don't even need to expose yourself, in case you rather have people see specific characters under a specific light.

Any group of people can achieve change. It's a basic world mechanic. ;)

You just create a bee and bee nice to people. If you consent with other bees on how to deal with negative people, you can even discourage these people from posting! And if you do this, you do two steps closer to a more positive environment, which is a win/win for everybody involved! :D

And hey, the best thing about this is that if CCP really cared, they'd make sure that every CCP employee creates a bee and spends some time on the forums. Daily, of course. As bees, they can stay anonymous... which probably helps a lot. xD

Considering the fact that forums put a community onto display for the public, I would never think paying employees to use the forums is a waste of money ... and a group the size of CCP can cover a lot ground. Even 20min daily by every employee and Hilmar would make quite a difference.

What we also need is a trolling specific forum. ^^

bingo, his pig not being a goat doesn't make the pig wrong, just him an idiot for shouting at his pig "WHY ARENT YOU A GOAT!" (Source)

-- Ralph King-Griffin, about deranged people playing EVE ONLINE

TedStriker
The Scope
Gallente Federation
#36 - 2014-02-06 03:20:14 UTC  |  Edited by: TedStriker
ISD LackOfFaith wrote:
Trying to not kill discussion is why we've been making an effort to leave behind "[Moved] etc etc" threads redirecting to the new location. I agree that leaving discussions as they are may be good sometimes, but that's a judgment call that can introduce the dreaded ISD bias~~, so it's better all around as a moderator to (apparently draconically) apply rules to everything equally.


Well, a good rule of thumb would be that, as long as a discussion is active in GD, even if it seems to be in the wrong section, you still leave it there to not interrupt it. Also, if its really interesting, GD is the place where new ppl will join the discussion.
As long as a thread is in GD moderation restricts itself to filtering out trolls or derailers. "Moved" marked threads don't work the same way, they don't refresh when new things are posted in the subforum and get pushed off the first page.

After activity dies down and most things are said (usually page 3-4), you move it where the involved parties finish the discussion.
Mods usually don't have to do alot anymore at this point.

GD is like a advertising column, its where discussions start and gain traction. The longer a thread goes the lesser the activity -> only commited members discuss. They are subscibed anyways so it doesnt matter when you move the thread. BUT, as long as new ppl join the discussion, leave it in GD where most ppl go.

tl;dr
GD -> new discussions start and gain traction, as long as thats the purpose, leave them there
Subforums -> discussions get finished after only a few involved parties are left, they are subsribed to the thread and stay involved even after the thread gets moved. Sometimes specific questions get asked there, usually short threads.
La Nariz
Aliastra
Gallente Federation
#37 - 2014-02-06 03:36:31 UTC
I think part of the problem is this post:

https://forums.eveonline.com/default.aspx?g=posts&m=3887799#post3887799

ISD Eshtir wrote:
Erotica 1 wrote:
Go ahead and approve me, then I'll consider applying and accepting. That will be much more efficient on my end, thanks. Big smile


Thank you for your offer. We currently have no need for a scammer or a troll. I will let you know should that change.

Dont hold your breath, though.


The head guy recruiting for ISD has bias in his recruitment process. EVE allows for a variety of gameplay yet prevents a group of people from taking part in forum moderation. That biases the moderation and is hampering the forum use. That bias doesn't make sense either because there are most certainly rules preventing people from going nuts with the minute power awarded to moderators.

I think if that bias were removed and the "bad guys" of EVE were given a voice in moderation it'd be a better forum.

However that doesn't mean EVE-O has to become a horrible abomination like kugu.

This post was loving crafted by a member of the Official GoonWaffe recruitment team. Improve the forums, support this idea: https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=345133

La Nariz
Aliastra
Gallente Federation
#38 - 2014-02-06 04:28:00 UTC  |  Edited by: La Nariz
Items we could buy to interact with other forum users would bring life to the forums.

Imagine if you could force a clown mask on that really annoying person, a bag over that really ugly person's head, an egg/tomato/rotten fruit you could chuck at someone or force their font to read in 20 point brilliant pink sparkly comic sans. Put these things in the NeX store for aurum and CCP will have successfully done microtransactions.

This post was loving crafted by a member of the Official GoonWaffe recruitment team. Improve the forums, support this idea: https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=345133

PotatoOverdose
School of Applied Knowledge
Caldari State
#39 - 2014-02-06 04:28:04 UTC  |  Edited by: PotatoOverdose
La Nariz wrote:

Let's be honest for a moment. The guy that convinces his marks to rub mayonnaise and miracle whip all over themselves so that he gets pictures to spread around for e-fame is not the best candidate for a moderator position.

That being said, I wouldn't mind seeing someone like Mynna in an ISD position. It's not so much about where you're from in game as it is about your actions, I think.
La Nariz
Aliastra
Gallente Federation
#40 - 2014-02-06 04:30:53 UTC
PotatoOverdose wrote:
La Nariz wrote:

Let's be honest for a moment. The guy that convinces his marks to rub mayonnaise and miracle whip all over themselves so that he gets pictures to spread around for e-fame is not the best candidate for a moderator position.

That being said, I wouldn't mind seeing someone like Mynna in an ISD position. It's not so much about where you're from in game as it is about your actions, I think.


There are rules that prevent him from acting like a butte and dire consequences if he did. I see no issue with letting anyone who hasn't ate an in game ban perform moderation. It brings diversity to the points of view of the moderators which would be a good thing.

This post was loving crafted by a member of the Official GoonWaffe recruitment team. Improve the forums, support this idea: https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=345133