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Issues, Workarounds & Localization

 
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Can't download EvE client

Author
Xedam Praxis
Repo.
#1 - 2014-02-01 17:02:30 UTC  |  Edited by: Xedam Praxis
I went to log on yesterday and the launcher was acting very slow - hanging on the step 1/4 validation process for a long time before finally quitting and giving me a lengthy error text (which the forums won't let me post here). After a couple of tries and an attempt at using the Repair Tool (which also gave me an error), I decided to do a manual download of the patch.

It worked at first and I was able to log on but when I got in-game it was very slow and a bunch of my windows were missing/showing up empty. Suddenly the client crashed and I received a "socked closed" error. I tried to log on again but the launcher reverted to doing what it had been doing in the beginning (hanging, error, etc).

So, I decided to save my settings, uninstall the client and re-download it from the web site. When I began the download process the Chrome downloader showed the download progress up until "1 minute remaining" and then froze. It freezes for a long time and then says "unknown network error". I've tried:

-Rebooting the computer.
-Rebooting the modem.
-I removed my AVG anti-virus
-As I mentioned above, I did a manual download of the patch and used the Repair Tool

I'm at a real loss right now and a bit frustrated that even a wholesale re-install isn't working.

Any help would be great.

PS: I'm not ultra computer literate, so technical explanations will need to be simple or thorough.

Cheers.

UPDATE:

-Tried the offline downloader
-Tried downloading using Explorer

“The word of a gentleman is as good as his bond; and sometimes better.”

  • Charles Dickens
Adacia Calla
Native Freshfood
Minmatar Republic
#2 - 2014-02-01 23:06:38 UTC
This is exactly what's happening to me :/

Test signature....forum not applying settings :(

M-Troll Thiesant
Doomheim
#3 - 2014-02-02 16:37:24 UTC
the same thing also for me ,... from the last pattch... w8ting fora an answere.. just that i am w8ting this answere from 4 days ago .. hmmmm
Gorianteffa
SLYCE Industry
Solyaris Chtonium
#4 - 2014-02-03 02:07:57 UTC
if it helps same here, my launcher crashed while updating the client. now it can not successfully download the new patch and the repair tool quits unexpectedly, i tried manually downloading the patch and it does not matter what i use it can not find the page, this is BOTH on MAC and Windows, i can not even re-download a fresh client!

Nose Todos
EVE University
Ivy League
#5 - 2014-02-03 19:38:40 UTC  |  Edited by: Nose Todos
Hi,

I have a similar issue

Game Launcher in v.2.1.655130 stops at step 2/4 CREATING EVE_ONLINE_0-710875_WIN.PATCH
The 0 in front of downloading version is since I run the repair tool which seems strange to me.
It goes up to 124.54 MB / 858.45 MB and then nothing..

Repair tool same thing, it just get's stuck after a while and can't continue.

Test server patch worked fine.

Don't know how to login now for some days already and nothing seems to work.
Please advice
Cheers,
Nose

EDIT:
After a while it went up to 100% of 3/4 but when logging in the 'Play' button is still grey.