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Issues, Workarounds & Localization

 
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Rubicon 1.1 Update Installation Issues

Author
Lily Liang
Republic University
Minmatar Republic
#1 - 2014-01-29 01:29:29 UTC
My apologies for starting a new thread on this topic. I fully expected to find a thread about issues installing the update.... I can't be the only one, right?

Webmaster-- feel free to move this to the right place.... I just could not find it.

My experience: 1.1 is working.... but:
1. after downloading the new loader, the loader downloaded a gigabyte. ok, that is fine with me (even though I pay by the gigabyte :-(

2. The loader starts over, and re-downloads the gigabyte. That is not good... but I let it finish again.

3. Now the loader is downloading the gigabyte AGAIN !! I stop the loader and start the repair tool.

4. The repair tool runs for a while, and reports it is done.

5. ExeFile crashes. (it has been doing this consistently for months-- I wish it would work, but I give a heavy sigh and lauch the loader instead)

6. The loader lets me sign in, and CRASH !! (by the way, it forgot my account names. Please dont erase my account names!!!)

7. I close the loader, and repair again.

8. The loader lets me sign in, and CRASH!!

9. I am getting a little suspicious, so I check the settings of the loader, and CCP has changed my graphics preference to DX11. THAT DOES NOT WORK!! That is why I forced it to DX9. In addition to retaining my account names, the loader should remember that I can't use DX11. I promise to try it again some day when it is reported to work well.

10. Now the loader is working, and am running two clients, with no apparent problems.

TLDR: I am not unhappy, and my Eve addiction continues....
Najovia Destis
Omnis Enim
#2 - 2014-01-30 01:58:33 UTC
Having same issue...
Thycoon
Patrician Space Incorporation
Patrician Space Incorporation Holding Alliance
#3 - 2014-01-30 11:02:26 UTC
As you can see in this thread:

https://forums.eveonline.com/default.aspx?g=posts&t=92005

I have already complained about this launcher software in April 2012. Now, nearly 2 years later we have same problems. The launcher update is "unsuccessful" for whatever reason. Same like 2 years ago I have noticed that the "upload server" is NOT maintaining the download speed. It's going from 1.0KB/sec. till 100KB/sec. with complete interruptions of up to 15 sec.! It the download is longer interrupted than 10 sec. the launcher is breaking up - update unsuccessful - it can't resume! I had a lot complained about that in the past and now it is happened again.
I have double checked with my ISP and there was no problem found on our side! I can download from anywhere around the world with a continue data stream of 124KB/sec. without any trouble. My ISP is telling that the problem is within "CCP's-Software-Update-Upload-Server"!
The web page for manual patching is not working at all - it's not possible to enter the actual client version and only a full software download is advised which is impossible too because of the upload problems of CCP's upload server!
Right now everything is a total mass on the test server!
What will happened if this problems is getting to tranquility??!!

With best regards

Thycoon