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Eve Launcher Crashes my Computer!!!! Help!!!!

Author
BOLEVINE
STEEL UNLIMITED
#1 - 2014-01-19 05:21:27 UTC  |  Edited by: BOLEVINE
Why is eve the only game to crash my computer its a brand new computer!!!! It says video TDR failure!!!!
Hasikan Miallok
Republic University
Minmatar Republic
#2 - 2014-01-19 06:08:04 UTC
I think that error occurs with Windows 8 a fair bit, updating video drivers may help, no idea.

One possibility is the current launcher is testing DX11 and defaults to D11 instead of DX9 however I think you need to get the launcher to the login screen to change that setting.
Kryptik Kai
Pandemic Horde Inc.
Pandemic Horde
#3 - 2014-01-19 06:16:12 UTC
video TDR failure

Have you tried a clean install of your graphics card drivers?

"Shiny.  Lets be bad guys." -Jayne Cobb

BOLEVINE
STEEL UNLIMITED
#4 - 2014-01-21 16:41:45 UTC  |  Edited by: BOLEVINE
Found the fix to launcher crash video_TDR_failure I went into Nvidia control panel to select a PhysX processor: and set it for my video card. I also set my power to high performance.
Kimmi Chan
Tastes Like Purple
#5 - 2014-01-21 16:42:41 UTC
BOLEVINE wrote:
Why is eve the only game to crash my computer its a brand new computer!!!! It says video TDR failure!!!!


Have you tried turning it off and on again? Smile

"Grr Kimmi  Nerf Chans!" ~Jenn aSide

www.eve-radio.com  Join Eve Radio channel in game!

ElQuirko
University of Caille
Gallente Federation
#6 - 2014-01-21 16:52:11 UTC
Kimmi Chan wrote:
BOLEVINE wrote:
Why is eve the only game to crash my computer its a brand new computer!!!! It says video TDR failure!!!!
Have you tried turning it off and on again? Smile

I think the crash is a forced off-and-on again. Windows 8 takes tech support to the level of militant automation.

Dodixie > Hek

Azami Nevinyrall
172.0.0.1
#7 - 2014-01-21 16:55:42 UTC  |  Edited by: Azami Nevinyrall
I'd suggest you file a petition to CCP.

When you do, be as descriptive as possible. Up to and including all Hardware/software info, versions of drivers and the launcher.

Making a thread in GD won't get you too far...

...

Mah Boobz
Doomheim
#8 - 2014-01-21 16:57:10 UTC
Azami Nevinyrall wrote:
I'd suggest you file a petition to CCP.

When you do, be as descriptive as possible. Up to and including Hardware/software info, versions on drivers and the launcher.

Making a thread in GD won't get you too far...


No, CCP doesn't do customer service anymore, you have to contact your alliance leader so they can contact customer supportRoll
Azami Nevinyrall
172.0.0.1
#9 - 2014-01-21 16:57:57 UTC
Mah Boobz wrote:
Azami Nevinyrall wrote:
I'd suggest you file a petition to CCP.

When you do, be as descriptive as possible. Up to and including Hardware/software info, versions on drivers and the launcher.

Making a thread in GD won't get you too far...


No, CCP doesn't do customer service anymore, you have to contact your alliance leader so they can contact customer supportRoll

*sigh*

...

Princess Saskia
Hyperfleet Industries
#10 - 2014-01-21 17:19:40 UTC
It works daily for Tens of thousands of users, maybe even a couple ~tinfoil. I think the problem is with your PC not the launcher.

 ♥ 

Kimmi Chan
Tastes Like Purple
#11 - 2014-01-21 17:24:46 UTC
ElQuirko wrote:
Kimmi Chan wrote:
BOLEVINE wrote:
Why is eve the only game to crash my computer its a brand new computer!!!! It says video TDR failure!!!!
Have you tried turning it off and on again? Smile

I think the crash is a forced off-and-on again. Windows 8 takes tech support to the level of militant automation.


Have you tried turning it off and on again?

"Grr Kimmi  Nerf Chans!" ~Jenn aSide

www.eve-radio.com  Join Eve Radio channel in game!

Krixtal Icefluxor
INLAND EMPIRE Galactic
#12 - 2014-01-21 17:27:12 UTC
Kimmi Chan wrote:
BOLEVINE wrote:
Why is eve the only game to crash my computer its a brand new computer!!!! It says video TDR failure!!!!


Have you tried turning it off and on again? Smile



.......Picking it up 1/4 inch and dropping it ????

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882

Unsuccessful At Everything
The Troll Bridge
#13 - 2014-01-21 17:29:56 UTC
Krixtal Icefluxor wrote:
Kimmi Chan wrote:
BOLEVINE wrote:
Why is eve the only game to crash my computer its a brand new computer!!!! It says video TDR failure!!!!


Have you tried turning it off and on again? Smile



.......Picking it up 1/4 inch and dropping it ????


Works for snack machines, will work for anything.

Since the cessation of their usefulness is imminent, may I appropriate your belongings?

Kimmi Chan
Tastes Like Purple
#14 - 2014-01-21 17:32:48 UTC
Unsuccessful At Everything wrote:
Krixtal Icefluxor wrote:
Kimmi Chan wrote:
BOLEVINE wrote:
Why is eve the only game to crash my computer its a brand new computer!!!! It says video TDR failure!!!!


Have you tried turning it off and on again? Smile



.......Picking it up 1/4 inch and dropping it ????


Works for snack machines, will work for anything.


That and club soda.

"Grr Kimmi  Nerf Chans!" ~Jenn aSide

www.eve-radio.com  Join Eve Radio channel in game!