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Issues, Workarounds & Localization

 
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Random minimizes and crashes

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Lord Pyro
State War Academy
Caldari State
#1 - 2014-01-16 16:18:38 UTC
So I have been experiencing multiple issues recently that I can't seem to fix.

Randomly all the UI will disappear every once in a while. This can sometimes be resolved by escaping and the escaping again. Other times the game locks up and crashes.

Other times the entire Eve window will minimize and I can't maximize it again. The cursor is still the Eve cursor and I can't click on anything, so its like the window is still up but is invisible.

This problem has only started since the last major patch.

My computer specs:

Windows 7 64 Bit
GeForce GTX 770
Intel Core i7-3770 @ 3.40GHz
8.00 GB RAM

I run Eve with the maximum graphics settings at 1920x1080 Full Screen.

I have run the eve repair tool and this problem still happens.

Has anyone experienced this and have any idea how to fix it?
Enderas Helento
KarmaFleet University
#2 - 2014-01-16 20:32:33 UTC
I had the exact same problem as you had I believe I fixed it by lowering some of my settings, totally got no idea which ones as I lowered a few of em, but you might want to try screwing around with the graphical settings.
Lord Pyro
State War Academy
Caldari State
#3 - 2014-01-17 14:28:58 UTC
I will have to give that a try, though it seems more of workaround than a fix if it corrects the problem at all.

Anyone else experience this or now how to fix it?
CCP Snorlax
C C P
C C P Alliance
#4 - 2014-01-17 16:27:58 UTC  |  Edited by: CCP Snorlax
See https://forums.eveonline.com/default.aspx?g=posts&t=310583&find=unread

We seem to have run up against a memory leak in the Nvidia driver. They are aware of this and are investigating. We hope to have some workarounds in an upcoming patch - in the meantime, try the workarounds suggested in that thread.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Lord Pyro
State War Academy
Caldari State
#5 - 2014-01-17 17:37:58 UTC
Thank you,

I have changed that setting and will see if it happens again.
Sarah Schneider
Native Freshfood
Minmatar Republic
#6 - 2014-01-19 09:55:26 UTC
Yes, I've been having the same issues after upgrading my pc and reinstalling the Eve client. The UI sometimes randomly minimizes by themselves, had a few complete OS lockups as well and about two blue screens for the past day or so. I did a memtest a few days ago for a day and there were no faulty blocks, I was running Eve at max settings during the occurences and I haven't been able to reproduce or pinpoint the cause, it's purely random.


Attached dxdiag report:
Quote:

System Information
Time of this report: 1/19/2014, 16:50:00
Machine name: WIN7X64-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: BIOSTAR Group
System Model: A880GZ
BIOS: BIOS Date: 12/22/11 14:10:22 Ver: 04.06.04
Processor: AMD FX(tm)-4300 Quad-Core Processor (4 CPUs), ~3.8GHz
Memory: 8192MB RAM
Available OS Memory: 8170MB RAM
Page File: 2138MB used, 14200MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce GT 640
Manufacturer: NVIDIA
Chip type: GeForce GT 640
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0FC1&SUBSYS_00000000&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SyncMaster
Monitor Id: SAM0598
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3221 (English)
Driver Version: 9.18.13.3221
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/20/2013 03:33:31, 18222008 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4C81-11CF-256F-0D201CC2C435}
Vendor ID: 0x10DE
Device ID: 0x0FC1
SubSys ID: 0x00000000
Revision ID: 0x00A1
Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section093:9.18.13.3221:pci\ven_10de&dev_0fc1
Rank Of Driver: 00E00003

"I'd rather have other players get shot by other players than not interacting with others" -CCP Soundwave
Super Stallion
Caldari Provisions
Caldari State
#7 - 2014-01-21 04:44:02 UTC  |  Edited by: Super Stallion
I am having the same issues, and the link provided by the CCPSnorlax seems to be busted.

NVidia GeForce GTX770
i7 CPU 3.06Ghz
6GB Ram
Windows 7 64bit

Been Playing Skillup Online for a while, but i am going to have some time to get back into the game soon, and would like to see if there is a solution for this. As it is, I cant play the game. It is too risky to undock in this condition.
CCP Snorlax
C C P
C C P Alliance
#8 - 2014-01-21 12:55:57 UTC
Super Stallion wrote:
I am having the same issues, and the link provided by the CCPSnorlax seems to be busted.

NVidia GeForce GTX770
i7 CPU 3.06Ghz
6GB Ram
Windows 7 64bit

Been Playing Skillup Online for a while, but i am going to have some time to get back into the game soon, and would like to see if there is a solution for this. As it is, I cant play the game. It is too risky to undock in this condition.


Sorry about that - I've fixed the link.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Vincent Athena
Photosynth
#9 - 2014-01-21 14:32:52 UTC
Ive also been having an odd crash recently. The computer shuts down and restarts, like someone held down the power key.
It seems to only happen when I warp to a relic or data site, with the crash happening within 5 seconds of arrival. Maybe once in 10 times I warp to one.

2.66 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
Software Mac OS X Lion 10.7.5 (11G63)

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