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Issues, Workarounds & Localization

 
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Client issue when docked

First post
Author
Roarkke
Caldari Provisions
Caldari State
#1 - 2013-12-20 05:21:18 UTC
I have been having a strange issue recently (~past two or three days) with open windows disappearing while I am docked.

Say, for example, that I am browsing the market while docked (in either ship hanger or captains quarters) and I make a purchase and suddenly the client goes haywire. My open windows disappear - character sheet, assets, the market window I just purchased from, even chat and station services. The EVE menu bar stays where it is supposed to, but the other windows are just gone (not minimized, just gone); I can spin my ship, but I can't do anything else.

At first I thought "Oh, great, client crash", but nope, the application appears to be running fine, and if I hit ESC the game menu will appear. Sometimes the game menu opening fixes the issue, but often times I have to quit the client and relaunch. I haven't made any hardware or software changes over the time that this has been occurring - it just started happening the other day, seemingly at random, and it has gotten even more random since then, to the point where I'm basically not able to do anything while I'm docked up.

I really don't even know where to begin in fixing this.
Nicen Jehr
Subsidy H.R.S.
Xagenic Freymvork
#2 - 2013-12-20 13:55:54 UTC
maybe some prankster bound 'Hide UI' to space bar or something
Mrak Strach
Mechanists
#3 - 2013-12-20 17:14:22 UTC
I have the same issue, client windows disappearing and reappearing randomly. What helps is ALT+TAB to windows and back, but the issue returns after some time ..
Roarkke
Caldari Provisions
Caldari State
#4 - 2013-12-20 17:16:36 UTC
Nicen Jehr wrote:
maybe some prankster bound 'Hide UI' to space bar or something


I thought that, and checked my key bindings - nope. Also, if it was the case that Hide Ui was being toggled some how, wouldn't the whole UI disappear at once, not just a few random windows in some sort of sequence?
John Holt
State War Academy
Caldari State
#5 - 2013-12-21 11:03:48 UTC
Same problem, except all my windows disappeared...chat included.

Done my time in null sec, now I'm just a Privateer wandering around High and Low Sec.

beside pain
Aliastra
Gallente Federation
#6 - 2013-12-21 11:24:06 UTC
does CTRL+SHIFT+TAB do anything?

in god we trust, all others pay cash.

join the dark side, we have cookies

Apex Dragon
Garoun Investment Bank
Gallente Federation
#7 - 2013-12-21 18:36:42 UTC
I've been seeing this issue as well and it getting really annoying fast. The Alt-Tab clears it up for a bit but it alwasy happens again within mins or even seconds.

Win 7 Ultimate 64-bit, Service Pack 1
AMD FX(tm)-8150 Eight-Core Processor 3.60 GHz
32.0 GB ram
Nvidia GeForce GTX 560
Barbarrossa Buchner
The Scope
Gallente Federation
#8 - 2013-12-21 19:28:00 UTC
exact same thing.. talking in corp and it disappears. I just wait it out. Kinda arbitrary though. This window disappears.. that one goes bye bye.. Market gone.. Inventory gone.


Then they pop back up.

If I click on them in the bar up and down the left of the screen.. one click nothing.. next click a quick flash like it appears for a nanosecond then nothing.

So it looks like it actually is there.. but for some reason 'hiding' in plain sight.


Hope the highly technical and pinpoint description above helps.. Roll
The more I learn the more I realize just how much I don't know.
Hehron
Republic Military School
Minmatar Republic
#9 - 2013-12-21 23:23:21 UTC
Same thing on my Eve client. When i have inventory or for an example science window open or just if i haven't
moved my mouse over the screen in 2-3 minuttes. Chat windows are gone. And the other windows also is gone.
Rhatar Khurin
Doomheim
#10 - 2013-12-22 02:52:35 UTC
Same thing for me, after about 15-20 mins in a station my main chat window disappears, then if i move my mouse pointer around any other window my pointer hits disapears as well like magic..

Alt-tabbing works and solves it.. but seems to greeat a massive HDD lag reloading everything or something.

It can happen out of station as well, and then you get huge HDD grinding and reloading
Vrak Ikkala
School of Applied Knowledge
Caldari State
#11 - 2013-12-22 20:53:41 UTC  |  Edited by: Vrak Ikkala
This started the last week for me too, i usually get my screens back by clicking on the eve-icon in the "eve-taskbar"

Update:
I started monitoring my graphics card (Nvdia 760 GTX) when your docked EVE slowly starts eating all the memory of the card.
Alt-tabbing releases the memory (drops from 4 gig to 500 ish MB)
To reproduce: Sell stuf and check market prices and wait a while (basicly opening and closing screens while docked)

Submitted ticket
When you're docked for al longer time and/or when you open/close a lot of screens (i.e. selling stuff) EVE slowly eats the memory of the Graphics card (Nvidia GTX 760 with 4 gig) Alt-tabbing back tot windows releases the graphics memory (drops from 4 gig to 500 ish MB)

See also: https://forums.eveonline.com/default.aspx?g=posts&m=4031830#post4031830

Don't know if this is scrictly Nvidia related or a general issue.

- OS Win7 X64 fully patched
- Processor Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
- 12 gig Physical system memory
- Graphics NVIDIA GeForce GTX 760
- Grapg Mem 4096 MB GDDR 5
- Graphics driver 331.82
dayne steel
Morwyn's Wrath
#12 - 2013-12-23 03:08:29 UTC
I seem to be getting this issue as well, it is rather annoying Ugh

please CCP we need a fix for this

my PC specs

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 2400 @ 3.10GHz
RAM
Corsair 12.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. Z68X-UD3R-B3 (Socket 1155)
Graphics
1024MB NVIDIA GeForce GTX 560 (Gigabyte)
Hard Drives
932GB Seagate ST31000528AS ATA Device (SATA)
Romeo Deluxe
School of Applied Knowledge
Caldari State
#13 - 2013-12-23 19:25:16 UTC
Anyone try resetting the UI to fix it? You'll have to redo your window positions, etc.

esc > Reset Settings > (in the middle) Reset to Default Window Positions

or the awful & painful
Reset All Settings
Grey Scorpion
#14 - 2013-12-24 15:36:31 UTC
Exact same issue here... Anyone submitted Tickets?
Petra Sparkle
Dark Eternity.
#15 - 2013-12-25 13:51:07 UTC
Same issue here

win7 64 bit
intel core5
nvidia 460 driver 331.82

It's really annoying!
Naomi Shana
Iron.Guard
Fraternity.
#16 - 2013-12-26 03:17:11 UTC
Same issue. After a random period the client crashes too. Tried to run the repair tool, it crashed as well.

New Intel laptop with onboard graphics, Windows 8.
Jagoff Haverford
Royal Amarr Institute
Amarr Empire
#17 - 2013-12-26 14:55:25 UTC
Same thing happening here. It's often associated at the same time with the sound (i.e., music and station effects) turning off and the client crashing. I don't seem to have any problems in space, but it seems to happen in station.
manilabay
Caldari Provisions
Caldari State
#18 - 2013-12-26 15:48:24 UTC
I got my UI to stop glitching out by going into settings in the eve launcher and changing back to DX9.... Works great so far, posting this using the IGB.
Romuli Skord
Vigil Indomitus
Fraternity.
#19 - 2014-01-03 15:41:37 UTC
Having the same problems also, Only really noticed it since the Rubicon patch, alot of the time they either reappear themselfs or an alt-tab resolves the issue, but on the odd occassion the client locks up and i have to force close it in task manager. its rather annoying!

A fix would be nice, just glad its not just me.
Romuli Skord
Vigil Indomitus
Fraternity.
#20 - 2014-01-03 16:57:00 UTC
manilabay wrote:
I got my UI to stop glitching out by going into settings in the eve launcher and changing back to DX9.... Works great so far, posting this using the IGB.


I can confirm this, after reading this i switched to DX9 also, since then no window drop outs at all.
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