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I have the exact same problem.

Version: 2.1.3
DB version: 43

Operating System: Windows 7 SP1
Install locations: Defaults
Installed as: Administrator (Right click, Run as Administrator on setup file)

Process;

1. Run EVEWalletAware as Administrator from Start Menu
2. First time user advice dialogue box appears, OK clicked
3. Options window automatically opens, on API Key(s) tab
4. I populate Account name with Trader
5. I populate EVE API User ID with the random number 123 - following the manuals guideline to set this to any unique random number.
6. I populate Verification code (Char) with my verification code
7. I populate Key ID (Char) with my key ID
8. I check the Default Account radio button
9. I click on the Save button
10. I switch to the Character(s) tab
11. I click Retrieve character(s) from EVE API button
12. A dialogue box appears called EVEWalletAware with the following contents "Run-time error '87': Application-defined or object-defined error" and only an OK button. I click OK
13. EVEWalletAware closes.

The API key and Verification code are tested and working in EVEMon. I have tried using a brand new API key and verification from my second account; following the above process I get exactly the same results.


I have tried both character API keys with changing the dropdown menu to Select Character and not - all 4 attempts fail with the above results.

Account was checked as default. Selected and blue highlighted when clicking Characters tab.

Retrieve button still causes 87 crash.

Should I try messing around with my API settings serverside? Maybe hide some fields? At the moment, the key has everything selected.

What ... the ... f ...?



Nope, the key itself has nothing to do with it. I'm not doing any verification of sorts at this point, I'm just trying to grab the characters for that key, which requires no special rights.

All I can do at this point is to ask you for a bit patience until I've looked (again) at it. I'm a bit puzzeld right now.

[Added]
I've uploaded a test version (EVEWalletAware_Test.exe, place it in EWA's folder). Although I've not changed any functionality (still can't reproduce it here), I've added another round of error checking/logging in order to pinpoint where exactly this error happens.

I'd appriciate if you could try it out and report back. In the case that no characters are present, but it didn't crash, could you please check 'Extras -> application log' and see if there's showing anything up there and perhaps post it here?

Again, thanks for your patience.

We're getting closer. Could you have a look at 'Extras->Cached XML files' if there#s any entry in there at all?

Meanwhile I'm scratching my head over the Application-defined or object-defined error. AFAIR, I don't use application-defined (making up your own error numbers) at all. And the only (programming) object involved at that point is Microsoft's MSXML component. But that's used everywhere in EWA.



I agree that the network is not the problem. At least not directly. However AV software/firewall might be, preventing EWA from contacting the internet. Might be worth to give it a try and temporarily excempt EWA from the rules and see if that makes a difference.

Out of curiosity: have you tried running it in Compatibility Mode?

I'll be back at my delvelopment machine on monday an have another look.

Alright, I've added another round of error checking/logging. You can grab the new (test) version at the above location.

All error reports point the problem that EWA seems to be unable to download (valid) XML files.

- frmMainHelper:MainWalletInfoFill
frmMain is the little account/character selection window. In th e above procedure (MainWalletInfoFill) EWA tries to grab the wallet information (wallet totals) from the API.

- cEVEChars:GetCharsFromAPI
That is - as the name suggests - the point at which EWA tries to retrieve the characters for/from the provided API key.


Oh ... I'm really grateful for your patience. Not being able to reproduce a bug myself, have to rely an people like you. Thanks!

Two more (admittedly desperate) suggestions/attempts:

1) Is the EVE API Server base URL in 'Options', tab 'API/Proxy server' set to https://api.eveonline.com?

2) As mentioned before, EWA doesn't seem to receive (proper) XML files, could you therefore try to install the MS Core XML services (the msxml6.msi) from http://www.microsoft.com/en-us/download/details.aspx?id=3988?

Bah, my bad. Seems like I have compiled it with the wrong compiler flags. I've updated the archive.

Well, it's not like you got work to do for me or something.



And that (cXMLCacheFile:GetXML) is EWA's core procedure for handling any XML file caching. That procedure then calls cEVEApiCore.GetXML, which does the actual download if needed, i.e. no XML file of the requested type present or the cache timer has expired for the requested file.

I've uploaded another test/debug version, location remains the same. This time if an error happens, a dialogue should pop up and show the exact line in cXMLCacheFile:GetXML where the error happens.

Thx for the feedback.

Good to know that there doesn't seem to be a general application-breaking problem (i.e. it never works).

That still leaves me wondering what particular problem EWA has on Truth's machine.