Issues, Workarounds & Localization

ok ccp since this latest rubicon patch ive been experiencing an annoing popping and crackling sound ive tried turning off the sound and turning it back on with no results of the issue goin away ive tried updating my sound card drivers also no results i even downgraded them back again i dint have this issue in odissey everything was smooth then plz fix this issue it is super annoing getting into combat is just terrible this way right now as im writing this post im deleting the game client and reinstalling it in the hope somthing will get better...ive also suggested to implement an option in the escape menu under sound and chat tab to add the feature of using the odissey sound pack(but got no response)...
im kinda gettin dissapointed cause ive paid for a good working product and no sooner then a month later im getting somthing with terrible sound issues plz fix it gettin into combat is just terryble right now ive tried litterally everything to make it go away.ive browsed the forums n saw som ppl used to have the same issues.
playin eve used to be relaxing roaming around getting into combat now i get stressd out by it..
Make the sound good again or give the option to use previous soundpack im getting out of ideas on how to fix this issue ive spent almost a week since the rubicon update to find a working solution
hopefully somthing will change for the better in mondays patch ...as for all other ppl with sound issues speak up


edit::having a fresh client install didnt help either

Same Issue here

Thanks for taking the time to write about this!
We are looking into the matter but haven't been able to replicate the issue so far. We would appreciate if you could perhaps list your complete setup (OS + RAM etc) as well as scenario - i.e. does this happen all the time or only when you reach a certain number of opponents shooting at you?

easy to reproduce?
I tried several time this approach on my personal computer without any of these glitches.
So far I haven't been able to reproduce it - even since the first time it was reported in another thread by apparently the same users.

Yea... sory for this part. I've should added "easy to reproduce on my machine" :P

So far I may only add this seems to be mostly problematic with mission music (or with other music types is it just hard to notice, I saw no problems with WH sounds but i use zoom in/out less often in WH much less frequently).

Every sound poping/cracklining issue I have ever had was solved by pluging the Power USB plug to an external source. (for instance cell phones usualy come with a 120v plug that has a USB slot, Just plug your USB power plug into that).

Since Rubicon I have this sound problem and it is horrible.

It will often happen on a gate where there is a lot of ships say 40 during a fight. My best guess so far is the new engine sounds of every ship in the area are trying to play all at once. I remember when you could set the number sound of channels in a DOS game, well if you set the number to high for your sound card it would make the same sound that EVE is making now.

Also the new engine sound volume levels are completely wrong, they are way too loud.

I have Windows 7 64bit, with 5.1 Surround sound.

here's some of my system info;

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System Information

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Time of this report: 10/26/2013, 15:21:24
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533)
Language: English (Regional Setting: English)
System Manufacturer: GBT___
System Model: NVDAACPI
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 3573MB used, 12807MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

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Sound Devices

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Description: Speakers (Creative SB Audigy 4 (WDM))
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1377 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/5/2013 01:46:34, 869168 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Out (Creative SB Audigy 4 (WDM))
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1377 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/5/2013 01:46:34, 869168 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

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Sound Capture Devices

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Description: Microphone (Creative SB Audigy 4 (WDM))
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1377 (English)
Driver Attributes: Final Retail
Date and Size: 1/5/2013 01:46:34, 869168 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: "What U Hear" (Creative SB Audigy 4 (WDM))
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1377 (English)
Driver Attributes: Final Retail
Date and Size: 1/5/2013 01:46:34, 869168 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Analog Mix (Line/CD/Aux/TAD/PC) (Creative SB Audigy 4 (WDM))
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1377 (English)
Driver Attributes: Final Retail
Date and Size: 1/5/2013 01:46:34, 869168 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: S/PDIF-In (Creative SB Audigy 4 (WDM))
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1377 (English)
Driver Attributes: Final Retail
Date and Size: 1/5/2013 01:46:34, 869168 bytes
Cap Flags: 0x0
Format Flags: 0x0

I am getting the same poping and feedback sounds since patch as well , im using sound blaster 3d recon.... also the weird camera resets itself after every jump... pls fix this...thx

Just to reiterate what others have said, to reproduce this I think the best thing would be to run some sort of site with a large amount of players and NPC's on grid - an incursion would probably work well. Zooming out generally fixes the problem for me, but when zoomed in to a medium/close level it gets quite bad.

Edit: I took a video of this happening to me a few hours ago and it really clearly shows the popping and crackling - perhaps it might make it easier for the dev's to understand what we're on about. If anyone from CCP wants the video send me a message or something and let me know how I can link it to you.

Going to bump this since it keeps on happening, needs addressing.