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Graphics bug

First post
Author
Krants
Doomheim
#1 - 2013-11-19 13:30:48 UTC
Hi,

Does anyone else have the problem with ships picture box being black when you right click "Show info" or outright corrupted while being in ISIS and hovering over the ships?

Example
Amanda Fuller
Deep Core Mining Inc.
Caldari State
#2 - 2013-11-19 13:40:35 UTC
Yes, looks the same here.
CCP Snorlax
C C P
C C P Alliance
#3 - 2013-11-19 13:43:23 UTC
I will investigate. Please file bug reports - getting logs and your computer details and settings will help us figure this out. See https://wiki.eveonline.com/en/wiki/Bug_reporting.

Is this only happening in ISIS? Or with show info in general?

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Krants
Doomheim
#4 - 2013-11-19 14:04:46 UTC
CCP Snorlax wrote:
I will investigate. Please file bug reports - getting logs and your computer details and settings will help us figure this out. See https://wiki.eveonline.com/en/wiki/Bug_reporting.

Is this only happening in ISIS? Or with show info in general?


Filed a bug report. It's show info in general. Also it effects pics of targeted stuff in space.
Ninja Uitoh
State War Academy
Caldari State
#5 - 2013-11-19 14:07:50 UTC  |  Edited by: Ninja Uitoh
I am also getting this problem. It also affects me in the ship inventory and some of the items in the item inventory (blueprints, drones, things that exist in space and are not modules) Example
B4LT4Z4R BL4KE
Doomheim
#6 - 2013-11-19 14:11:03 UTC
Krants wrote:
Hi,

Does anyone else have the problem with ships picture box being black when you right click "Show info" or outright corrupted while being in ISIS and hovering over the ships?

Example


i have the same problems ,can't see the bpo image they're all corupted or black and with the soe ships image too when u see the info .
CCP Snorlax
C C P
C C P Alliance
#7 - 2013-11-19 14:13:56 UTC
We're not able to repro this on our machines here - hopefully the bug reports will give me enough info.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

B4LT4Z4R BL4KE
Doomheim
#8 - 2013-11-19 14:31:37 UTC
CCP Snorlax wrote:
We're not able to repro this on our machines here - hopefully the bug reports will give me enough info.



this is how my items look in my inventory and the bpo and when i see the info and the soe ships , i could upload only this image for now , but the same happens for bpo,ships,drones, info soe ships and on some images i get instead of black ,random black and striped green and red color instead of the image http://i.imgur.com/26XAxpP.png
Ninja Uitoh
State War Academy
Caldari State
#9 - 2013-11-19 14:32:42 UTC
B4LT4Z4R BL4KE wrote:
CCP Snorlax wrote:
We're not able to repro this on our machines here - hopefully the bug reports will give me enough info.



this is how my items look in my inventory and the bpo and when i see the info and the soe ships , i could upload only this image for now , but the same happens for bpo,ships,drones, info soe ships and on some images i get instead of black ,random black and striped green and red color instead of the image http://i.imgur.com/26XAxpP.png

This is exactly the problem i have.
Alison Aurilen
Imperial Navy Research
#10 - 2013-11-19 15:27:41 UTC
I to have this problem in my inventory and info. Any ship pictures are missing totally.
CCP Snorlax
C C P
C C P Alliance
#11 - 2013-11-19 15:30:55 UTC
Please post your machine details (Windows version, graphics card, ideally driver info as well) if you have this problem. We're trying to find the common thread.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Krants
Doomheim
#12 - 2013-11-19 15:37:50 UTC  |  Edited by: Krants
Windows 7 64bit SP1
Intel HD 3000 graphics
Driver 15.​28.​18.​64.​3347 (it was also bugged with 15.​28.​18.​64.​3223)
Ninja Uitoh
State War Academy
Caldari State
#13 - 2013-11-19 15:43:35 UTC
Alison Aurilen
Imperial Navy Research
#14 - 2013-11-19 15:44:17 UTC
I'm using: Dell XPS M1710 laptop.
CPU: Intel Core 2 T7400
Graphics : Nvidia GeForce Go GTX 9750 (driver 7.15.11.7948)
Memory: 4GB
O/S: Windows 7 Ultimate (SP1)
Kat Ayclism
Republic Military School
Minmatar Republic
#15 - 2013-11-19 16:20:12 UTC
CCP Snorlax wrote:
Please post your machine details (Windows version, graphics card, ideally driver info as well) if you have this problem. We're trying to find the common thread.

win7 home prem 64bit (6.1, build7601)
AMD Radeon HD 7450
Version 8.960.11.1000
Max Wheatley
The Scope
Gallente Federation
#16 - 2013-11-19 16:52:05 UTC
I'm getting a similar problem, with ship and other icons being either blank or scrambled.

Bug 1
Bug 2

I'm running Windows 7 64-bit Home Premium SP1
HP Pavilion g6
Intel(R) HD Graphics Family
Display adapter driver version 8.15.10.2372
DirectX 10

Another member of my corp also running Windows 7 is having the same issue, although one who is running Windows 8 is not.
Major Num'Nhuttz
D-sync
D-sync.
#17 - 2013-11-19 16:54:08 UTC
This is broken on my comp aswell, really annoying I cannot see any ship/drone pictures on market, in hanger/inventory or in space on the selected item view :/

appears to be linked to graphics options shader/res quality, and then weather your full screen or windowed... It took some playing but my pictures appeared after fiddling and deleted cache and resetting graphics settings etc... but they disapear randomly again too :/

on a ****** windows 7 laptop with a ****** integrated intel grapics card....
my good computer exploded but unfortunately i cannot bug report that :(
Mookie McDoogle
Everything is Bait
#18 - 2013-11-19 18:46:11 UTC
Same here. 95% of ship and bpo icons are black. Also, not sure it's intended, but the item icons in the market browser are ridiculously small. I can't even make out what they are supposed to be and I have a 24'' inch monitor. Also having tearing issues. Overall, it just looks like ****.
Cixx Angeliia
Perkone
Caldari State
#19 - 2013-11-19 19:01:11 UTC  |  Edited by: Cixx Angeliia
Exactly same problem here. Ive ran repair tool, cleared cache and played with all the graphics settings but cant get it to work.
Also the problem affects my targeted items whilst in space and this is highly annoying.

Windows 7 home premium 64bit
Intel HD Graphics 3000 with latest driver
Joshu Xadi
Doomheim
#20 - 2013-11-20 00:08:30 UTC
Scrambled, odd colors as well for icons.

Windows 7 64-bit
Intel HD Graphics

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