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Dev Blog: Operation Spectre - Event Breakdown and FAQ

First post First post
Author
Weaselior
GoonWaffe
Goonswarm Federation
#101 - 2013-11-14 22:37:55 UTC
Dinsdale Pirannha wrote:

It sounds like CCP is leaving further revelations until winter.
But all this talk of "putting more in the hands of capsuleers" = more control of income streams for the null sec cartels.

"don't add content, the nullseccers love content! remove content! REMOVE IT WHY ARE YOU PLAYING INTO THE HANDS OF THE NULLSEC CABALS"

Head of the Goonswarm Economic Warfare Cabal Pubbie Management and Exploitation Division.

Dersen Lowery
The Scope
#102 - 2013-11-14 22:45:20 UTC
I couldn't participate, because I'm in USTZ, but one thing in this dev blog leapt out at me: You actually, seriously, earnestly expected Empire forces to win?!

I'm... gobsmacked.

If anything, what this shows is not a disrespect for high sec players, but at the very least a complete lack of understanding of just how important enablers--you know, the people who CCP Seagull says EVE "treats like ****"--are to players outside of high sec. The standard box of shorthands, commands, tactics; the creation and dissemination of standard fits; the knowledge of what counters what, where, and when; the decisions to stage what, where, and the effort required to procure the ships and modules for staging, then assemble them--all of this makes a huge difference. None of it is free, none of it is easy, and none of it can be improvised well on the fly. Any kitchen-sink fleet is already at a disadvantage. If the players aren't used to fighting in a fleet, the disadvantage becomes huge. If the kitchen-sink fleet doesn't even reliably consist of PVP-fit ships, then it becomes insurmountable, except in the hypothetical case of Russian-army numbers that the game can't support. I'm not even considering the metagame, which is yet another strike against the high sec PUG fleets.

If you don't want to treat the game's enablers "like ****," you have to acknowledge and respect what they do, or you will find yourself getting surprised again, and again, and again.

That's not to say that the high sec players were treated well--poor information coordination, insufficient communication channels, leading people 26 jumps through maximum Time Dilation, etc., are all very real problems. It sounds like you learned a lot from this, which is good. But if you expected them to have any chance at all then you also made the mistake of underestimating their opposition, which means underestimating the tremendous amount of mostly thankless work that goes into making that opposition so formidable.

Proud founder and member of the Belligerent Desirables.

I voted in CSM X!

epicurus ataraxia
Illusion of Solitude.
Illusion of Solitude
#103 - 2013-11-14 22:54:36 UTC  |  Edited by: epicurus ataraxia
CCP Goliath wrote:
epicurus ataraxia wrote:
Back to the idea of out of box thinking.

Historically i believe, events are very short duration intense activities.
There are many opportunities for non combat focused events.
Whilst these may contain a PvP element the emphasis should be elsewhere..but they could decide who flies in the final battle.

Points.
Industrial activities take time, Pi Mining Shipbuilding etc.
Event length should take this into account..

So lets quickly craft an event, (will be rubbish first draft but bear with me)
Theme
Upcoming battle between gallante and amarr

Preparation phase
Release of time limited bpc to build (new ship name here)
Call for ore, minerals, weapons,modules.
Pi needed to provide fuel for the factories,
Manufacturers issued bpc to build new ships
Ferry pilots to deliver the ships to rally points.

When battle takes place ONLY THESE SHIPS,weapons modules and ammo built by both sides can take part in the final live event.

Players will then be resposible for FC and battle.the mix of ships fighting will be the mix that was built, it is up to players FC to make the best of what their race succeeded in building.

So everyones efforts and work determines the result.
Manufacturing becomes a strategic goal.

Much like a real war.

Very rough first draft, please do not shoot it down on the details.

The reasoning is that this will enable everyone to take part and have a stake in the live event without overloading the systems.


The other advantage of this is it spans all time zones, the final struggle can be divided over 3 time zones as well with the ships manufactured divided between the 3 main timezone blocks. With a final decider played with the remaining ships after a week to restock where possible. Leading to desperate calls for all to help!! Therefore each timezone has a stake in the final result.



Cool idea! I love the "war effort" feel behind it. There's obviously a technical limitation on forbidding the use of weapons, modules, ammo, etc., so what if that was mitigated in the following fashion:

- Two (or more) entities have an "arms race". They are going to war at date X, and they need supplies to bolster their forces.
- Capsuleers provide resources via industry to the entities (as you say, guns, ammo, modules, ships, raw materials etc)
- The ultimate fielded force for the war is decided by the level of resources provided. So in effect, the capsuleers providing the materials go a long way to deciding what force each side is able to field (though they would also be able to support them with their own ships at time of battle)
- Doesn't even have to be fielded forces, could be the level of defense in a series of POSes or something.


Hi ccp Goliath, I have thought some more on this this evening,replying as you asked.

It can work very well as you say, the industrial phase would determine the numerical strengh of the final fleet. battle takes place in a deadspace pocket with access provided by a "key" (smaller live event threads can award the right To fight in the final battle once pilots have proved themselves in some way. And this gives them the key) to ensure the numbers allowed match the war effort. Could shuttles and pods be allowed unrestricted entry so more can watch ? Set the total number that the war effort can achieve to be what you believe the infrastructure can handle. Try to run 3 events one for each timezone, with a final deciding battle in your local tz. Everyone gets a chance.
it might be a good idea if the manufacturing stage produced logistics and e war vessels and the capsuleers bring Combat? As logistics would be the deciding factor. No logi/ewar = massive disadvantage. Each race puts out a call to arms for ewar and logistics pilots.Standard equipment fit supplied by the war effort.Flight commanders are selected from the capsuleers. and the logistics requested and allocated from the pool. Capsuleers can bring any ship they want (deadspace gate could restrict it to Cruisers/battlecruisers for an interesting fight?) but if they want to win they will make sure it can stand up to battle well and fight well. Create a prize/s that makes it worth risking losing an expensive ship for. Winners get the spoils. You bring a noob frigate and are podded you get exactly what you deserve.If you warp out, your'e not getting back in.

As an idea, If battle was to occur in HIsec with capsuleers choosing to join in on one side or the other, to make the battle one that reduced disruption (which we all know will happenShocked) could concord allow the battle between the fleets, but respond to non aligned players in the normal way?
And if a player/fleet pretends to be say for example caldari starts to attack his own Faction, he is immediately flagged as the opposing faction ? But if he attacks both sides Concord intervene?

This could help make the game fun for all, without preventing "interesting" behaviour.It would allow espionage and awoxing and false flag strikes without permitting pure disruption.

Hope that is of value.
Be interesting if it could work like that, ask around?

There is one EvE. Many people. Many lifestyles. WE are EvE

Sabriz Adoudel
Move along there is nothing here
#104 - 2013-11-14 22:55:55 UTC
I still think this event told the desired story well.

Rogue capsuleers get out of control. The empires, in desparation, turn to capsuleer loyalists to even the tide and to strike back. The rogue capsuleers send the empire loyalists back to their clone bays in tears. This is the point of no return, the point where the empires lose their relevance.

Was that a good story to tell in a game? Maybe not. But if the decision was made to tell that story, I think you executed it flawlessly.

I support the New Order and CODE. alliance. www.minerbumping.com

Isis Dea
Society of Adrift Hope
#105 - 2013-11-14 23:04:31 UTC  |  Edited by: Isis Dea
CCP Goliath wrote:
LtCol Laurentius wrote:

Thanks for the blog. Unfortunately, It doesnt really adress the fundamental question in organizing events like these, namely, how do you organize events involving hundreds of random highsec dwellers pitted against very organized nullsec alliances and make sure the event is fun and meaningful for all?


This is basically the ultimate question! No way could it be answered in one blog, or even one event. It is comprised of loads of smaller questions that we actively work on finding the answers to.


Try this on for size:

How about not sacrificing the four empires and CONCORD?

We loath CONCORD enough because they keep the Titan blobs out and people like Goons from owning every aspect of our EVE experience. *cough*

How about you return to glorifying characters within the lore? Especially characters like the Amarrian Empress, rather than continue to kill them all off (see Tibus Heth, Karin Midular, and CONCORD with Rubicon).

How about you use the Empires for what they do best? They present the endgame crossroads of EVE: Enlist in an alliance and make a name, or make your own name within the power of the four empires. Naturally, the role-players drift toward the second option. They are forces of nature within themselves and their space (Tibus Heth's parking of the Titan over Caldari Prime = AMAZING EXAMPLE of NPCs saying "I own this turf, kid").

Give null sec players a reason to revisit empire. And within that, revisit the lore of EVE.

Bring back a series of empire-based heroes/key characters to identify with. Let them take sides and involve themselves within the sandbox (they practically own half of it after all). Let them bound off or reinforce the players, adding validity to certain characters (such as organizations like PIE or the older GURIS [assuming they're still around]). Let them orchestrate ops into FW, or ops related to their faction.

Let them interact individually with players. No rewards from any of the ops, mot of us would just love the chance to take part or interact with a face who doesn't troll us. You always do have loyalty points though, if you're insisting.

Some of us could also really help, if ever truly provided a chance… Sad


P.S. And is it going to take all of us petitioning you, CCP, to get a toolset released for the event team for controlling spawns of NPCs, especially of the four empires? It really hurts to know you're armed with so little, especially within law of not affecting the sandbox (as said, the empires own half of it, making that law a really stupid one), to do anything for events.

More Character Customization :: Especially compared to what we had in 2003...

Weaselior
GoonWaffe
Goonswarm Federation
#106 - 2013-11-14 23:10:28 UTC
Isis Dea wrote:

We loath CONCORD enough because they keep the Titan blobs out and people like Goons from owning every aspect of our EVE experience.

hello, future serf owned by the weaselior estate

Head of the Goonswarm Economic Warfare Cabal Pubbie Management and Exploitation Division.

Teinyhr
Ourumur
#107 - 2013-11-14 23:11:28 UTC  |  Edited by: Teinyhr
Question: Are you, CCP, willing to acknowledge that you dropped the ball on the Event part of this Live Event?

Again, the biggest probelm with this event was, that you blew the whistle on them while there were still hundreds of players en route. I started trekking to the target system the exact moment the CCP actor told me to, yet in our fleet we got told, after over an hour of traveling under 10% TiDi that hey, the actors got blown up and the pirates won. Our fleet alone over 200 strong wasn't even yet at low sec when this happened, mainly because our FC had enough sense as to not leave everyone behind and wait for regroup for about 10 mins, unlike the actors who I heard just carefreely jumped in to the enemy system with the hundred or so pilots they at that point got with them... And 600-800 people still ten jumps behind of them, who may or may have not heard through some outside channels that something happened, most probably didn't.

As I read that devblog you seem to think you did just fine, when from my perspective, you did pretty bad - a lot (hundreds!) of people did not see an inkling of the live event, and it was not their fault, they could not move any faster.
Isis Dea
Society of Adrift Hope
#108 - 2013-11-14 23:12:36 UTC
Weaselior wrote:
Isis Dea wrote:

We loath CONCORD enough because they keep the Titan blobs out and people like Goons from owning every aspect of our EVE experience.

hello, future serf owned by the weaselior estate


Just collar me proper, yo. And no vitoc pls. :3

More Character Customization :: Especially compared to what we had in 2003...

epicurus ataraxia
Illusion of Solitude.
Illusion of Solitude
#109 - 2013-11-14 23:15:36 UTC
Isis Dea wrote:
CCP Goliath wrote:
LtCol Laurentius wrote:

Thanks for the blog. Unfortunately, It doesnt really adress the fundamental question in organizing events like these, namely, how do you organize events involving hundreds of random highsec dwellers pitted against very organized nullsec alliances and make sure the event is fun and meaningful for all?


This is basically the ultimate question! No way could it be answered in one blog, or even one event. It is comprised of loads of smaller questions that we actively work on finding the answers to.


Try this on for size:

How about not sacrificing the four empires and CONCORD?

We loath CONCORD enough because they keep the Titan blobs out and people like Goons from owning every aspect of our EVE experience. *cough*

How about you return to glorifying characters within the lore? Especially characters like the Amarrian Empress, rather than continue to kill them all off (see Tibus Heth, Karin Midular, and CONCORD with Rubicon).

How about you use the Empires for what they do best? They present the endgame crossroads of EVE: Enlist in an alliance and make a name, or make your own name within the power of the four empires. Naturally, the role-players drift toward the second option. They are forces of nature within themselves and their space (Tibus Heth's parking of the Titan over Caldari Prime = AMAZING EXAMPLE of NPCs saying "I own this turf, kid").

Give null sec players a reason to revisit empire. And within that, revisit the lore of EVE.

Bring back a series of empire-based heroes/key characters to identify with. Let them take sides and involve themselves within the sandbox (they practically own half of it after all). Let them bound off or reinforce the players, adding validity to certain characters (such as organizations like PIE or the older GURIS [assuming they're still around]). Let them orchestrate ops into FW, or ops related to their faction.

Let them interact individually with players. No rewards from any of the ops, mot of us would just love the chance to take part or interact with a face who doesn't troll us. You always do have loyalty points though, if you're insisting.

Some of us could also really help, if ever truly provided a chance… Sad


P.S. And is it going to take all of us petitioning you, CCP, to get a toolset released for the event team for controlling spawns of NPCs, especially of the four empires? It really hurts to know you're armed with so little, especially within law of not affecting the sandbox (as said, the empires own half of it, making that law a really stupid one), to do anything for events.


Putting aside the nullsec comments for the moment,
The idea of bringing the empire heroes to life is great, roleplayers getting to really get into things. Nice.

There is one EvE. Many people. Many lifestyles. WE are EvE

Aliventi
Rattini Tribe
Minmatar Fleet Alliance
#110 - 2013-11-15 00:09:46 UTC
Quote:
Q. What was the expected outcome of yesterday's event? Was more than one result considered? Did things go to plan?

A. While there was an outcome that we anticipated; we wanted to leave the event as open ended as possible. We expected the Empire forces to successfully destroy the structure, interdict the pirate frigates who were trying to salvage what they could, and "win", so to speak. The actual outcome was different - the pirates won and got away with their research, and although the destruction of the structure was inevitable, the story impact of the actual outcome takes things off in a different direction than we had initially expected, which is cool!

As someone who almost exclusively plays in nullsec you will never ever have an situation that is reasonably fair in which nullsec will lose to highsec. Nullsec has the organization, fleet doctrines, resources and desire to destroy carebears in any way possible. Nullsec is organized, motivated and dedicated. You will never find that in a motley crew of mission runners, miners, and incursion bears that populate highsec.
Aynen
Federal Guard and Recon Corporation
#111 - 2013-11-15 00:57:52 UTC
CCP Goliath wrote:
LtCol Laurentius wrote:

Thanks for the blog. Unfortunately, It doesnt really adress the fundamental question in organizing events like these, namely, how do you organize events involving hundreds of random highsec dwellers pitted against very organized nullsec alliances and make sure the event is fun and meaningful for all?


This is basically the ultimate question! No way could it be answered in one blog, or even one event. It is comprised of loads of smaller questions that we actively work on finding the answers to. If there was one easy to implement catch all way to make sure that everything runs smoothly and everyone has a great time, we'd all be super happy! Unfortunately there are no easy answers here - it's deeply complex and getting as close to an answer as possible is going to result in a few mistakes. As the old saying goes "you can't make an omelette without breaking eggs".

There is another way to approach this though - when a question to too complex to answer, what do you do? Either break it down, or change the question! "How do you organize events in a way that can involve thousands of people in a fun, meaningful experience" is a question we would far rather find the answer to (though again, it is way too large to approach without breaking down).


This is one of those things you could really flip on it's head:
If you create an event that lasts long, several weeks or more, players will find their own way of interacting with the event.
The event creators don't have to know every way in which an event can be interacted with in advance. They only have to create an environment that is 'sandboxy' and an engaging reason to make sand castles.

Allowing players time to orient themselves in an event (thus it's so important that an event takes a long time and is to some extent predictable) allows them to find their own solutions to all these problems.
Vladimir Norkoff
Income Redistribution Service
#112 - 2013-11-15 01:44:49 UTC
I too would love to see a CCP response to the following post. I mean come on, you guys got a metric shitton of clueless lemmings butchered. That at least deserves a "Sorry we got you guys slaughtered" in the dev blog.

Maximus Aerelius wrote:
I would lilke to draw attention to the below:

Ashterothi wrote:
My only feedback is please don't call the end of an event while half of the fleet you had form up at the beginning was still 2 jumps out.

We had CSM member and such and informed the actors we were on our way, but you destroyed the structure with us being 4 jumps out, not 5 minutes after one of the actors acknowledged we were still on our way and said that was fine.

I thought it was interesting, but it did seem specifically designed to disrupt any attempt of coordination on behalf of the Empire forces. (I was on the Gallente side FYI)


And also to this regarding the almost abscence of any CCP or even ISD presence is the threadnaught that was the result of this Live Event:

Maximus Aerelius wrote:
So to summarise on my previous point of the incident relating to Z9PP and drawing comparisons to this incident:

Incident regarding Z9PP:

@2013.07.04 22:45 Rage thread opened
@2013.07.04 23:06 initial apology
less than 1.5 hours after this event a Tweet apology
@2013.07.04 23:31 40 minutes after his initial apology and CCP Phantom again apologises
@2013.07.04 23:44 Another from CCP Phantom
@Posted: 2013.07.05 00:40 CCP Falcon closes the thread and redirects to official apology thread.

So in comparison we have heard nothing apart from a "Yeah, we might look into this, thanks for your feedback" from CCP but when they do the same thing to Null Sec you get the above timeline? That thread was 32 pages long before it was locked and the official apology and explanation posted in less than 2 hours from it being opened.

How they managed the fallout from Z9PP was so much better than this and I cannot describe how badly this "LIVE Event" and aftermath has been handled. This is now over 54 hours and on-going and what have we heard?


And so my questions are these on this point:

Q: Why did Z9PP get such an overwhelming apology from CCP and repeatedly over the course of two hours and at such an early stage in a threadnaught similar but vastly overshadowed by the Live Event one?

Q: Why did it take 4/5 working days to get another update from CCP bearing in mind the above timeline?

Q: Why have you, or a representative of CCP, not apologised to the people who wasted hours of their RL time trying to add content and be part of something? I personally took time off work as you may have read while another that I read got his wife to get a taxi home and rearranged his life so he could be part of this "Unique...never to be repeated" Live Event. Now while I realise this is our choice we don't expect to have it wasted and not receive an apology in return. We pay for our game time as customers and while Cost per Hour maybe slight this event still wasted a good 4 hours of mine and others time along with 1.5 hours of TOIL that the company I work for will certainly not refund me because you, read as CCP, mismanaged an event either through over-hyping\over-advertising or just complete mismanagement\incompetence.

Curious to see the answers that you can provide.

Lfod Shi
Lfod's Ratting and Salvage
#113 - 2013-11-15 02:09:29 UTC
Sabriz Adoudel wrote:
I still think this event told the desired story well.

Rogue capsuleers get out of control. The empires, in desparation, turn to capsuleer loyalists to even the tide and to strike back. The rogue capsuleers send the empire loyalists back to their clone bays in tears. This is the point of no return, the point where the empires lose their relevance.

Was that a good story to tell in a game? Maybe not. But if the decision was made to tell that story, I think you executed it flawlessly.


^ This ^

I thought it was great. It was the complete cluster**** it needed to be. A beautiful way to shake up the empire.

Definitely going to join the next one, definitely going to better prepared.

♪ They'll always be bloodclaws to me ♫

Rammix
TheMurk
#114 - 2013-11-15 02:23:22 UTC
A little tasty piece of an offtopic.
Seeing people suffering like "we're in US time zone, why we can't participate in events, it's unfair" - kind of pleases me. Sweet.
You're not the centre of the world, it's nice that ccp reminds you about that (I'm loving it); don't behave like spoilt babies.

OpenSUSE Leap 42.1, wine >1.9

Covert cyno in highsec: https://forums.eveonline.com/default.aspx?g=posts&t=296129&find=unread

Sabriz Adoudel
Move along there is nothing here
#115 - 2013-11-15 02:39:06 UTC
Rammix wrote:
A little tasty piece of an offtopic.
Seeing people suffering like "we're in US time zone, why we can't participate in events, it's unfair" - kind of pleases me. Sweet.
You're not the centre of the world, it's nice that ccp reminds you about that (I'm loving it); don't behave like spoilt babies.


No, the centre of the world is kangaroo land (I'm an Australian) and so it still was a failure that the event clashed with my 5am gym session.

I support the New Order and CODE. alliance. www.minerbumping.com

Lipbite
Express Hauler
#116 - 2013-11-15 03:08:56 UTC  |  Edited by: Lipbite
Blog article is so big yet so pointless to read - unless someone believe wall of text may actually fix things. My community/fleet (260+ people) lost 4 hours in this "event" - many promised not to join any more events.

Q: how are you going to attract players to future events if they've sworn not to participate in live events anymore? Some cosmetic loot with 100% chance to drop maybe? (SPZ, tattoos)
Colman Dietmar
Sebiestor Tribe
Minmatar Republic
#117 - 2013-11-15 06:02:13 UTC
CCP Goliath wrote:
Let's hear what you all think - is this an option or does it not sit well with you?


It is an option, and a good one, if you can pick reliable players for it.
Killerjock
Von Neumann Industries
#118 - 2013-11-15 06:34:51 UTC  |  Edited by: Killerjock
Aynen wrote:
This is one of those things you could really flip on it's head:
If you create an event that lasts long, several weeks or more, players will find their own way of interacting with the event.
The event creators don't have to know every way in which an event can be interacted with in advance. They only have to create an environment that is 'sandboxy' and an engaging reason to make sand castles.

Allowing players time to orient themselves in an event (thus it's so important that an event takes a long time and is to some extent predictable) allows them to find their own solutions to all these problems.


This. Eve is different than any other game but it does not mean EVERYTHING is to be done differently. Most games have "seasonal" events in which a week is dedicated to whatever it is.
That goes in line with the arms race, cather to timezones and everything else.

Quote:
I still think this event told the desired story well.


Nice to heard you had a blast. Next time, I'll just stay out so I can enjoy the "story" while dinking beer instead of being led into a sever hours long TOIL which made me amusement for you and those who blew up my ship, eh?
This will also ensure I get to see the story myself, since I wasn't privy to it in any way while amusing you.

EDIT:
Vladimir Norkoff wrote:
I too would love to see a CCP response to the following post. I mean come on, you guys got a metric shitton of clueless lemmings butchered. That at least deserves a "Sorry we got you guys slaughtered" in the dev blog.


Quoted for truth.
epicurus ataraxia
Illusion of Solitude.
Illusion of Solitude
#119 - 2013-11-15 08:20:19 UTC  |  Edited by: epicurus ataraxia
Sabriz Adoudel wrote:
Rammix wrote:
A little tasty piece of an offtopic.
Seeing people suffering like "we're in US time zone, why we can't participate in events, it's unfair" - kind of pleases me. Sweet.
You're not the centre of the world, it's nice that ccp reminds you about that (I'm loving it); don't behave like spoilt babies.


No, the centre of the world is kangaroo land (I'm an Australian) and so it still was a failure that the event clashed with my 5am gym session.


There's a 5 AM ? *shock*Shocked



Blink

There is one EvE. Many people. Many lifestyles. WE are EvE

CCP Goliath
C C P
C C P Alliance
#120 - 2013-11-15 10:02:15 UTC
Jandice Ymladris wrote:
CCP Goliath wrote:

OK, so maybe my jargon got a little muddled here. In a story driven event, an actors purpose should be to illuminate and inform the ongoing story surrounding the event. If they are also FC-ing, this is too much for one person to do to the best of their abilities. If FCs are dedicated to FC-ing and actors are dedicated to acting, then the problem goes away. Didn't say we wouldn't lead fleets, just that the primary story drivers in the events shouldn't be doing that FC-ing.


A question on this: One of the complains of this Live event was that it wasn't much of a Live event at all due to the lack of communications/lorestuff from the Live Event actors. We got told were to go, and there have been comments. But very few on why of the event, and the what.
Why were these pirate-stations so interesting that they warranted investigation & destruction (from a lore-point of view)

Chatter from Live Event actors is a great boost to a live event, as it is a constant reminder to people that this is something special, something that involves the background/lore of the game they play.

PS: I know of twitter being used to relay comms, but that was apparantly only for directions? If it also was used for Lorestuff, like explaining why these piratestations were so dangerous, then it got lost.

As a solution for this, you could use the old CCP Live Event ingame channel you once opened for the Caldari humanitarian aid Live Event. This was a channel where Everyone was muted, except the Live Event actors. This would also help alot in ingame communications about live events as this would be a read-only channel for players. So it would make a nice exposition channel/commchannel. Other channels can still be used (and should be) to interact with players.


The issue you are describing with the lack of exposition is, we believe, a direct result of three issues - having actors also being FCs, thus distracting them from acting, excess chat in channels obfuscating what was said by them, and not having a pre-event blog detailing what the "story so far" has been and how players can get involved and keep up to date with the ongoing story during the event. These are definitely areas we can improve on next time and we know how we want to try and do that. Twitter wasn't used to advance the storyline, so no concerns there. The channel situation you describe is definitely a solution we're looking at.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath