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EVE New Citizens Q&A

 
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Why is that even necessary?

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Mynameisme shoooop
Science and Trade Institute
Caldari State
#1 - 2013-09-14 08:18:59 UTC
So my main account got banned, Not just that, but totally locked down so I can't even change the fault at question. That being payment issues. First I want to say that the card I was using was my mums and I just recently got my first one. But my account was banned for simple payment stuff. If I got an Email saying that I just needed to change the card, I would understand. But now I cant even change it after submitting a support ticket off of the main account. Do they want my money or not?

I really feel that CCP has made a mistake with this. If I can get access to Kally Krana back. Great. If not, it may be the last that all the friends and enemies see of me.

~Kally Krana
Radius Prime
Tax Evading Ass.
#2 - 2013-09-14 08:28:32 UTC
Posting here about petitions is against the EULA and will get you banned even more. I suggest you inform yourself before you act since you obviously do stupid things.

Reopen the EVE gate so we can invade Serenity. Goons can go first.
Mynameisme shoooop
Science and Trade Institute
Caldari State
#3 - 2013-09-14 08:31:01 UTC
Radius Prime wrote:
Posting here about petitions is against the EULA and will get you banned even more. I suggest you inform yourself before you act since you obviously do stupid things.


I know. I just don't know where to go now. I've done everything I could think of.
Sin Pew
Ministry of War
Amarr Empire
#4 - 2013-09-14 10:28:59 UTC
http://community.eveonline.com/support/knowledge-base/

You can contact customer support.

[i]"haiku are easy, But sometimes they don't make sense, Refrigerator."[/i]
Baggo Hammers
#5 - 2013-09-14 16:48:19 UTC
I call BS. You don't get banned for payment issues.

If you don't know where you're going, any road will take you there.
Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#6 - 2013-09-14 18:42:31 UTC
Mynameisme shoooop wrote:
So my main account got banned, Not just that, but totally locked down so I can't even change the fault at question. That being payment issues. First I want to say that the card I was using was my mums and I just recently got my first one. But my account was banned for simple payment stuff. If I got an Email saying that I just needed to change the card, I would understand. But now I cant even change it after submitting a support ticket off of the main account. Do they want my money or not?

I really feel that CCP has made a mistake with this. If I can get access to Kally Krana back. Great. If not, it may be the last that all the friends and enemies see of me.

~Kally Krana


Using cards (credit/debit) that don't belong to you is illegal.

I'm glad CCP don't tolerate fraud.

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'
ISD Cura Ursus
ISD Community Communications Liaisons
ISD Alliance
#7 - 2013-09-14 19:14:51 UTC
OP, please contact customer support if you feel a ban is unwarranted.


Posting about it here is against the forum rules.

Thread locked.

ISD Cura Ursus

Lieutenant Commander

Community Communication Liaisons (CCLs)

Interstellar Services Department