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Launcher Patching Issues at 17:20 UTC Sept 11

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CCP Eterne
C C P
C C P Alliance
#1 - 2013-09-11 17:24:11 UTC  |  Edited by: CCP Eterne
Hello EVE Players. We are currently experiencing an issue with our launcher update caused by Level3 caching servers. We are currently working on resolving the issue and our current ETA to fix is 18:00.

Edit: It appears we have fixed the error. If you are still experiencing issues, please restart your launcher.

EVE Online/DUST 514 Community Representative ※ EVE Illuminati ※ Fiction Adept

@CCP_Eterne ※ @EVE_LiveEvents
Timothia Hodges
Perkone
Caldari State
#2 - 2013-09-11 17:26:44 UTC
And we are very sorry.....................
Bayushi Tamago
Sect of the Crimson Eisa
#3 - 2013-09-11 17:30:12 UTC
Repair tool was functioning, then this happened:

Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 82, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 199, in Repair
File "repairTool\repairLogic.pyc", line 380, in Restore
File "zsync\zsync.pyc", line 407, in RestoreFolder
File "zsync\zsync.pyc", line 464, in ReconstructFiles
File "zsync\zsync.pyc", line 498, in ReconstructFile
WindowsError: [Error 5] Access is denied: 'C:\\Documents and Settings\\Smith\\Desktop\\eve online\\launcher\\launcher.exe'
Total Runtime: 0h04m43s
Yoshi Usoko
Mammon Federation
#4 - 2013-09-11 17:31:15 UTC
Timothia Hodges wrote:
And we are very sorry.....................


How do you calculate that CCP is responsible for the vagaries of a completely separate company's infrastructure.....

I'm sure they're working as hard as possible to get us all up and running.

+1 internet cupcakes for all the dudes busy braining away in Iceland.
Edin Charante
The Scope
Gallente Federation
#5 - 2013-09-11 17:32:44 UTC
Yoshi Usoko wrote:
Timothia Hodges wrote:
And we are very sorry.....................


How do you calculate that CCP is responsible for the vagaries of a completely separate company's infrastructure.....

I'm sure they're working as hard as possible to get us all up and running.

+1 internet cupcakes for all the dudes busy braining away in Iceland.


+1 also. I think that Blackbird hanging over Iceland did all this. Kill it. And put some Guardians to rep the server.Idea
Vixen Verdi
Dead Cow Theory
#6 - 2013-09-11 17:35:56 UTC
So having sex on the Lev3 Servers was a bad idea ? Sorry ...
Rikahn
The Scope
Gallente Federation
#7 - 2013-09-11 17:36:14 UTC
ETA to fix is 1735? Well I'm gonna try at 1736 and if its not working .... well .... then I guess I will have to get out of bed and do something productive. Darn you CCP.
Darkblad
Doomheim
#8 - 2013-09-11 17:37:49 UTC
Level3 again, time for them to do some further training!

Thanks for your info CCP Eterne Smile

NPE – ISD – RIP
Edin Charante
The Scope
Gallente Federation
#9 - 2013-09-11 17:43:10 UTC
To be honest, 11 minutes sounded a tad bit over optimistic. P
Askaron Spitfire
Marauders Associated
Synergy of Steel
#10 - 2013-09-11 17:45:42 UTC
Repairing seems to be in progress:

Quote:
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 82, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 199, in Repair
File "repairTool\repairLogic.pyc", line 359, in Restore
File "zsync\zsync.pyc", line 377, in RestoreFolder
File "zsync\zsync.pyc", line 665, in GetInfo
PackageUnavailableError: http://cdn1.eveonline.com/606479/RepairData_606479.dat


Let's hope they'll fix it soon.
The Spod
Center for Advanced Studies
Gallente Federation
#11 - 2013-09-11 17:47:38 UTC
Edin Charante wrote:
To be honest, 11 minutes sounded a tad bit over optimistic. P


I read it as 24h 11min
khalsou
Grumpy Grumps
#12 - 2013-09-11 17:49:19 UTC
17.47 still issues.

no server to connect to.

hope that the lag is being fixed at same time
Theo Tazinas
Rattini Tribe
Minmatar Fleet Alliance
#13 - 2013-09-11 17:49:36 UTC
My skill queue! ;-;
Scutters Solette
Doomheim
#14 - 2013-09-11 17:54:47 UTC
The launcher is impersonating the original working one, can we get it banned please.
SillyWaif
#15 - 2013-09-11 17:57:12 UTC
Still damped to 15% and apparently jammed into oblivion... Evil

Cry
Good Apollo BS4
University of Caille
Gallente Federation
#16 - 2013-09-11 17:58:55 UTC
Patch hanging at 15% 2 of 4 10:58 PST
mostro
Hidden Agenda
Deep Space Engineering
#17 - 2013-09-11 17:59:43 UTC
They didn't say which day at 18:00 it will be fixed
Awrel
Perkone
Caldari State
#18 - 2013-09-11 18:02:20 UTC
Im in, thank you.
Good Apollo BS4
University of Caille
Gallente Federation
#19 - 2013-09-11 18:02:35 UTC
Gametime
CCP Eterne
C C P
C C P Alliance
#20 - 2013-09-11 18:04:15 UTC
It appears we have fixed the error. If you are still experiencing issues, please restart your launcher.

EVE Online/DUST 514 Community Representative ※ EVE Illuminati ※ Fiction Adept

@CCP_Eterne ※ @EVE_LiveEvents
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