These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE New Citizens Q&A

 
  • Topic is locked indefinitely.
 

Question about buddy program

First post First post
Author
Xytheus Skor
Venture Corporation
#1 - 2013-08-22 19:35:11 UTC  |  Edited by: Xytheus Skor
I invited a friend into the game, and he's about a week into his trial. I had a few questions.
1. If he upgrades right now(halfway through) do I still get the PLEX/Game Time/Reward?
2. If my accounts sub ends, and he upgrades after that, do I still get the PLEX/Game Time/Reward and can I spend it even if my account is inactive?
3. If he upgrades halfway, does he get the days left and the 30 days of his trial?
Thanks, not sure if this is the right forum, but oh well.
Danny Kane
Federal Navy Academy
Gallente Federation
#2 - 2013-08-22 19:37:01 UTC
1: Yes.
2: No idea.
ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#3 - 2013-08-22 20:42:47 UTC
Xytheus Skor wrote:
I invited a friend into the game, and he's about a week into his trial. I had a few questions.
1. If he upgrades right now(halfway through) do I still get the PLEX/Game Time/Reward?
2. If my accounts sub ends, and he upgrades after that, do I still get the PLEX/Game Time/Reward and can I spend it even if my account is inactive?
3. If he upgrades halfway, does he get the days left and the 30 days of his trial?
Thanks, not sure if this is the right forum, but oh well.


1. Yep.
2. I don't think so. The buddy program only works when both people are subbed.
3. Paying for a subscription only starts at the end of the trial, no matter when you actually "subscribe". That means he does get the remainder of free days.

Welcome to Eve!

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

CCP Sunset
C C P
C C P Alliance
#4 - 2013-08-23 10:30:03 UTC
Xytheus Skor wrote:
I invited a friend into the game, and he's about a week into his trial. I had a few questions.
1. If he upgrades right now(halfway through) do I still get the PLEX/Game Time/Reward?
2. If my accounts sub ends, and he upgrades after that, do I still get the PLEX/Game Time/Reward and can I spend it even if my account is inactive?
3. If he upgrades halfway, does he get the days left and the 30 days of his trial?
Thanks, not sure if this is the right forum, but oh well.


1. If your friend upgrades with an eligible payment method at any time after using your invitation you can claim a reward. This can be from the first day of their trial until long after the trial days ended since the Buddy account is linked to your invite.

2. You must have an active paid account in order to claim your reward. However, if your account is inactive when your friend upgrades you should find the reward available from the "past invites" page in Account Management once you re-sub, as long as the terms and conditions of the Buddy offer were met.

3. When you upgrade an account before the trial days are up, any remaining days are added to your total game time. He won't lose any days by upgrading early Smile

European Associate Sales Specialist, Presenter: EVE TV, tea enthusiast.

Robbin Sund
#5 - 2013-08-23 11:07:04 UTC
CCP Sunset wrote:
Xytheus Skor wrote:
I invited a friend into the game, and he's about a week into his trial. I had a few questions.
1. If he upgrades right now(halfway through) do I still get the PLEX/Game Time/Reward?
2. If my accounts sub ends, and he upgrades after that, do I still get the PLEX/Game Time/Reward and can I spend it even if my account is inactive?
3. If he upgrades halfway, does he get the days left and the 30 days of his trial?
Thanks, not sure if this is the right forum, but oh well.


1. If your friend upgrades with an eligible payment method at any time after using your invitation you can claim a reward. This can be from the first day of their trial until long after the trial days ended since the Buddy account is linked to your invite.

2. You must have an active paid account in order to claim your reward. However, if your account is inactive when your friend upgrades you should find the reward available from the "past invites" page in Account Management once you re-sub, as long as the terms and conditions of the Buddy offer were met.

3. When you upgrade an account before the trial days are up, any remaining days are added to your total game time. He won't lose any days by upgrading early Smile



Isnt there a service that gives you a limited time for free, so you can use plex ingame and continue?
I think I spotted that button before, so this guy can use that button, claim the 30days reward (instead of the plex, since he wants playtime) and continue like normal?

One way trip! Why dont you drive?

CCP Sunset
C C P
C C P Alliance
#6 - 2013-08-23 11:23:43 UTC  |  Edited by: CCP Sunset
Robbin Sund wrote:
Isnt there a service that gives you a limited time for free, so you can use plex ingame and continue?
I think I spotted that button before, so this guy can use that button, claim the 30days reward (instead of the plex, since he wants playtime) and continue like normal?


You need to have an active, PAID account to claim the Buddy reward. The service that you mentioned is the Hours for PLEX button which should only be used to apply a PLEX to your inactive account (as mentioned at the time of using that option).

EDIT for clarity - This was not the case previous to the Buddy Program being updated in October 2012, the terms and conditions of the offer before then were that your account must be active at the time of the Buddy upgrading in order to be eligible for a reward.

European Associate Sales Specialist, Presenter: EVE TV, tea enthusiast.

Job Valador
Professional Amateurs
#7 - 2013-08-24 11:00:43 UTC
CCP Sunset wrote:
Robbin Sund wrote:
Isnt there a service that gives you a limited time for free, so you can use plex ingame and continue?
I think I spotted that button before, so this guy can use that button, claim the 30days reward (instead of the plex, since he wants playtime) and continue like normal?


You need to have an active, PAID account to claim the Buddy reward. The service that you mentioned is the Hours for PLEX button which should only be used to apply a PLEX to your inactive account (as mentioned at the time of using that option).


Speaking of that I have to thank CCP for that wonderful tool. Had a tight month money wise and used it to get back in game.

Back on topic sunset is correct (being a dev she should be )

"The stone exhibited a profound lack of movement."