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Are amazon orders not getting Collecotrs edition tattoos?

First post
Author
Nariya Kentaya
Ministry of War
Amarr Empire
#1 - 2013-07-19 08:27:52 UTC
just wondering f anyone with the amazon preorder got the code, cause i sure as hell havent, and its a little annoying. if no one with an amazon preorder has'em yet, then can i assume it'll be a week of back and forth between amazon and ccp to fix it like last time?

(and if its just me, im gonna be even more pissed, because the last 2 times i had trouble with preorders on products amazon was about as helpful as a blind man driving)
Skill Training Online
Doomheim
#2 - 2013-07-19 08:34:35 UTC
Nariya Kentaya wrote:
just wondering f anyone with the amazon preorder got the code, cause i sure as hell havent, and its a little annoying. if no one with an amazon preorder has'em yet, then can i assume it'll be a week of back and forth between amazon and ccp to fix it like last time?

(and if its just me, im gonna be even more pissed, because the last 2 times i had trouble with preorders on products amazon was about as helpful as a blind man driving)


Corpie spoke with a GM and Amazon support it is being addressed, CCP sent out all codes already, amazon just isn't "on the ball".

CCP Sends them to Amazon.
Amazon puts it on their TODO list.
Some time passes.
You get your e-mail.

Thank You Obama!

Nariya Kentaya
Ministry of War
Amarr Empire
#3 - 2013-07-19 08:39:53 UTC
Skill Training Online wrote:
Nariya Kentaya wrote:
just wondering f anyone with the amazon preorder got the code, cause i sure as hell havent, and its a little annoying. if no one with an amazon preorder has'em yet, then can i assume it'll be a week of back and forth between amazon and ccp to fix it like last time?

(and if its just me, im gonna be even more pissed, because the last 2 times i had trouble with preorders on products amazon was about as helpful as a blind man driving)


Corpie spoke with a GM and Amazon support it is being addressed, CCP sent out all codes already, amazon just isn't "on the ball".

CCP Sends them to Amazon.
Amazon puts it on their TODO list.
Some time passes.
You get your e-mail.

well, hopefully it will be faster than the first round of preorder codes and amazons near-refusal to release them.
Celeste Taylor
Ruby Dynasty
#4 - 2013-07-19 09:34:37 UTC  |  Edited by: Celeste Taylor
I think all those who went through amazon are still waiting. If I had one right now I would have sold it since the buy orders in Jita range from 250m - 500m at this moment. The few that have been sold have mostly gone for more ISK. The price will probably drop after us amazon folks get ours, and CCP Karkur has already warned collectors that these are not a limited edition tattoo and might be available by other means in the future. I plan on eventually picking up all 8 to keep my wardrobe complete but won't spend 1.5B ISK on a tattoo like someone did earlier today!.

The product page even has this
Quote:
EVE Online in-game items are timed exclusives, available initially to pre-purchase customers and available to trade in the marketplace. These items will be made publicly available via in-game markets and promotions at a later date.
Nariya Kentaya
Ministry of War
Amarr Empire
#5 - 2013-07-19 18:00:04 UTC
Celeste Taylor wrote:
I think all those who went through amazon are still waiting. If I had one right now I would have sold it since the buy orders in Jita range from 250m - 500m at this moment. The few that have been sold have mostly gone for more ISK. The price will probably drop after us amazon folks get ours, and CCP Karkur has already warned collectors that these are not a limited edition tattoo and might be available by other means in the future. I plan on eventually picking up all 8 to keep my wardrobe complete but won't spend 1.5B ISK on a tattoo like someone did earlier today!.

The product page even has this
Quote:
EVE Online in-game items are timed exclusives, available initially to pre-purchase customers and available to trade in the marketplace. These items will be made publicly available via in-game markets and promotions at a later date.

yeah, personally i cant wait to buy all 7 i dont own cheap, that way i can add to the pile of "**** i dont need but i consider collectable so ive shoved into a station container in amarr so my CEO with API can ***** at me everytime i talk about being poor"
Miilla
Hulkageddon Orphanage
#6 - 2013-07-19 18:01:08 UTC  |  Edited by: Miilla
There seems to be a fragmentation on offerings from CCP via both Steam, Amazon and existing CCP direct account holders.

Doesn't look like a well organised sales channels.

Looks like Amazon customers get some type of beneifits, CCP direct customers get some other benefits and steam customers to Eve get other benefits.

How about actually making them align and useable by all customers?
Gogela
The Conference Elite
CODE.
#7 - 2013-07-19 20:17:51 UTC  |  Edited by: Gogela
I think we all learned last time what a mess Amazon is on the back-end. I don't think this one is CCP's fault. Amazon purchasers just need to wait a little longer. Par for the course.

Miilla wrote:
There seems to be a fragmentation on offerings from CCP via both Steam, Amazon and existing CCP direct account holders.

Doesn't look like a well organised sales channels.

Looks like Amazon customers get some type of beneifits, CCP direct customers get some other benefits and steam customers to Eve get other benefits.

How about actually making them align and useable by all customers?

They are the same on this Collector's Box Set. The only extra benefit you get from the CCP store is that they actually have their smack together so you get codes when they are released. CCP has to make Amazon do *something* every time we get codes.... and that's the problem because it's a lot easier for Amazon to do *nothing*.

Signatures should be used responsibly...

Izumi Moto
Garoun Investment Bank
Gallente Federation
#8 - 2013-07-20 06:41:26 UTC
can we get a dev to confirm that people who pre-ordered from amazon previously will get the tattoo codes? I emailed amazon and i was told the codes was a no go.

Quote:

Hello,

I am sorry for the inconvenience you experienced in this case. I completely understand your disappointment. That's definitely not what we want our customers to experience, I'm glad you contacted us.

While this website might be offering a discount, merchandise, gift cards, or other items from Amazon.com as a reward for participating in a promotion, the site is not officially affiliated with Amazon.com; we do not endorse this promotion.

If you have any questions about this specific promotion, please contact the administrators of the website directly:

I hope this helps! We look forward to seeing you again soon.

Best Regards,

Gajraj S


Drunken Bum
#9 - 2013-07-20 07:54:06 UTC
maybe cheap canadian beer, is better than expensive douchbag beer. Perhaps ive stumbled onto a reality that everyone knows but me. Why dont people just share this information now?

After the patch we're giving the market some gentle supply restriction, like tying one wrist to the bedpost loosely with soft silk rope. Just enough to make things a bit more exciting for the market, not enough to make a safeword necessary.  -Fozzie

CCP Spitfire
C C P
C C P Alliance
#10 - 2013-07-20 19:08:07 UTC
Izumi Moto wrote:
can we get a dev to confirm that people who pre-ordered from amazon previously will get the tattoo codes? I emailed amazon and i was told the codes was a no go.


Confirming -- everyone will get their tattoo codes regardless of where they ordered it from (i.e. the EVE Store, Amazon.com or Amazon.de). It might take a little bit of time for Amazon to send out the codes, though.

I have asked the Amazon team to provide correct information to their customer support reps; thanks for the heads-up!

CCP Spitfire | Marketing & Sales Team @ccp_spitfire

Nariya Kentaya
Ministry of War
Amarr Empire
#11 - 2013-07-20 19:22:06 UTC
CCP Spitfire wrote:
Izumi Moto wrote:
can we get a dev to confirm that people who pre-ordered from amazon previously will get the tattoo codes? I emailed amazon and i was told the codes was a no go.


Confirming -- everyone will get their tattoo codes regardless of where they ordered it from (i.e. the EVE Store, Amazon.com or Amazon.de). It might take a little bit of time for Amazon to send out the codes, though.

I have asked the Amazon team to provide correct information to their customer support reps; thanks for the heads-up!


Awesome to get heads up from a dev that its being resolved. awesome work.
Izumi Moto
Garoun Investment Bank
Gallente Federation
#12 - 2013-07-20 20:00:27 UTC  |  Edited by: Izumi Moto
CCP Spitfire wrote:
Izumi Moto wrote:
can we get a dev to confirm that people who pre-ordered from amazon previously will get the tattoo codes? I emailed amazon and i was told the codes was a no go.


Confirming -- everyone will get their tattoo codes regardless of where they ordered it from (i.e. the EVE Store, Amazon.com or Amazon.de). It might take a little bit of time for Amazon to send out the codes, though.

I have asked the Amazon team to provide correct information to their customer support reps; thanks for the heads-up!




thanks spitfire. I appreciate it. it appears amazon likes to ride on the short bus. if it wasn't for the cheaper shipping, I'd cancel my order and buy from the eve store.
Cloudheart
Mercury Nation
#13 - 2013-07-21 01:57:00 UTC
CCP Spitfire wrote:


Confirming -- everyone will get their tattoo codes regardless of where they ordered it from (i.e. the EVE Store, Amazon.com or Amazon.de). It might take a little bit of time for Amazon to send out the codes, though.

I have asked the Amazon team to provide correct information to their customer support reps; thanks for the heads-up!



Thanks for letting us know!
Jake Rivers
New Planetary Order
#14 - 2013-07-21 05:15:47 UTC
How many different things were we supposed to get, I had to send a email to the eve store to get the sleeve tattoo.

Are there other items?
Assegai Developments
Perkone
Caldari State
#15 - 2013-07-21 21:14:56 UTC
Don't worry guys, amazon has gone full [email protected] long long ago. Don't mind their little monkeys on typewriters they call tech support; Instead focus on what CCP tells you since the CCP marketing team usually complains and gets the monkeys smacked around enough until they respond properly :P
Izumi Moto
Garoun Investment Bank
Gallente Federation
#16 - 2013-07-22 00:49:24 UTC
Assegai Developments wrote:
Don't worry guys, amazon has gone full [email protected] long long ago. Don't mind their little monkeys on typewriters they call tech support; Instead focus on what CCP tells you since the CCP marketing team usually complains and gets the monkeys smacked around enough until they respond properly :P


totally agree. I've been in email battles with them for the last 3 days.

I've come to the conclusion that to get their attention I should either do one of the following;
(A.) have some Chiquita bananas hung around my neck so the little spider monkeys will stay focused.
(B.) tell them to eff off, cancel my order, and cancel my amazon prime. but lets face it. doing the latter would just classify me as the fat kid "that takes his ball and goes home"

Sometimes I feel "Peggy" is working for amazon. (see link below)
http://www.youtube.com/watch?v=b8Y6QcxhiD8

Izumi Moto
Garoun Investment Bank
Gallente Federation
#17 - 2013-07-22 01:01:30 UTC
Jake Rivers wrote:
How many different things were we supposed to get, I had to send a email to the eve store to get the sleeve tattoo.

Are there other items?


for pre-order 3 codes.

1 code for a ship, another for a tattoo, and last a code for dust 514
Izumi Moto
Garoun Investment Bank
Gallente Federation
#18 - 2013-07-24 12:38:40 UTC  |  Edited by: Izumi Moto
woot! got my tattoo code! yay!


CCP Spitfire put the fear into them.. lol
Gogela
The Conference Elite
CODE.
#19 - 2013-07-24 16:03:46 UTC  |  Edited by: Gogela
I got a code... but I entered it and it said "There was an error processing your request. Please try again later or contact customer support."

Dang.

edit: hmm... well it looks like I got one sleeve at least! lol!

edit2: ...and apparently one sleeve is all you get.

Signatures should be used responsibly...

Celeste Taylor
Ruby Dynasty
#20 - 2013-07-24 23:19:22 UTC
Was tempted to sell mine this morning since there were still a bunch of 500m ISK buy orders in Jita. Decided against it though since I am not hurting for money, buy I do believe the prices will drop a bit. I certainly will wait a bit until buying the other 7 sleeves.
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