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Issues, Workarounds & Localization

 
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"CCP ExeFile has stopped working"
Author
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PLaIN OwNAg3
Perkone
Caldari State
#1 - 2013-06-05 20:01:51 UTC
Uh, while I was warping to a specific area I scanned down, the game started to freeze and finally froze so I killed the process, now after time I login and click on one of my characters to enter the game, I always get this message "CCP ExeFile has stopped working" straight away. I've tried clearing cache and running launcher repair, even tried running EvE in safe mode but that doesn't work aswell. I'm using an Alienware X51. What should I do? SadCry

Operating System
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 2600 @ 3.40GHz 64 °C
Sandy Bridge 32nm Technology
RAM
8.00 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Alienware 08PG26 (CPU 1) 28 °C
Graphics
DELL IN2010N (1600x900@60Hz)
Intel(R) HD Graphics Family
NVIDIA GeForce GTX 555
Hard Drives
977GB Seagate ST31000524AS ATA Device (SATA) 44 °C
Optical Drives
PLDS DVD+-RW DL-8A4SH ATA Device
Audio
Realtek High Definition Audio
Samillian
Angry Mustellid
#2 - 2013-07-14 09:19:50 UTC  |  Edited by: Samillian
Problem solved.

NBSI shall be the whole of the Law
deliabiba
EVE-RO
Goonswarm Federation
#3 - 2013-09-30 19:27:36 UTC  |  Edited by: deliabiba
If I try to run more than one client on the desktop is close all clients in max. 1 minute - I can use only one client at time.

On my laptop & other desktop I can open 3 clients - and I don't have any problems.

Systems:

Problems Desktop
Alienware "Aurora " 51 R2
Windows 8 64bit
Cpu: i7 4470
Ram: 8GB
Video: GTX660 OEM
HDD: 1TB Seagate

God Laptop
Alienware M17X R1
Windows 7 Professional 64bit
CPU: Q9000 ?? - 4x 2000MHz
Ram: 8GB
Video - GTX 260 + GT 9400 SLI
HDD 1 - SSD 60GB
HDD 2 - 320GB Seagate

God Desktop

No Name
Windows 8 Pro 64bit
CPU: i5 2500k
Ram: 8GB
Video - GTX 550TI Sonic - OC
HDD 1 - SSD 265GB
HDD 2 - 400GB
HDD 3 - 160GB
Ransu Asanari
Perkone
Caldari State
#4 - 2013-09-30 22:04:39 UTC
Read this article for instructions on starting the game with the /minidump switch, and using LogServer to capture additional data around the crash:

https://wiki.eveonline.com/en/wiki/Reporting_Crashes

Once you have the DMP file and the Logserver files, submit a bug report here:

http://community.eveonline.com/support/submit-bug-report/