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Acquiring Bulkdata Bottleneck?

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Vjorn Angannon
Lazerhawks
L A Z E R H A W K S
#1 - 2011-09-22 11:30:11 UTC
I just patched SiSi to the new build, and all went well.....

until I logged in.

After The Login Authentication, the Acquiring Bulkdata, which normally takes a few short seconds, is now creeping along at a snail's pace......to the tune of about 156/1460 in 60 seconds!

Is there a bottleneck somewhere?

I havent tried TQ yet since it is still DT as I write this. And the rest of my internet seems normal.
Xynthiar
OnlyFleets.
#2 - 2011-09-22 12:11:46 UTC
TQ is fine, sisi on the other hand is indeed slow as hell on first login. (Slow as in more than a minute of acquiring bulk data)
CCP Habakuk
C C P
C C P Alliance
#3 - 2011-09-22 12:47:50 UTC  |  Edited by: CCP Habakuk
Hey!

Apparently we failed to include the correct bulkdata files into the patch, which results in them being downloaded at the first login to Singularity. This download can take a few minutes.

If you notice any problems with this (beside taking a few minutes), please reply in this thread and also file a bugreport.

edit: This is actually a quite good stress-test of the new bulkdata delivery system, but totally accidental.

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Vjorn Angannon
Lazerhawks
L A Z E R H A W K S
#4 - 2011-09-22 13:04:52 UTC
heeheehee oops!

Well, it is good news that it is only upon first login.

Now, if I only knew where to find the win Vista crash dump files so as to submit a bug report for the 4 BSOD's I've had the past couple days of being on sisi...

(I'm not the most computer literate person here)

thnx for the response CCP Habakuk
Palovana
Inner Fire Inc.
#5 - 2011-09-22 13:29:54 UTC
About 5 minutes to download all bulk data, how much "bulk" is 1460 blocks?

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CCP Habakuk
C C P
C C P Alliance
#6 - 2011-09-22 13:31:36 UTC  |  Edited by: CCP Habakuk
Palovana wrote:
About 5 minutes to download all bulk data, how much "bulk" is 1460 blocks?


Apparently about 15MB - but downloaded directly from the server and not from the CDN...

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Andreus Ixiris
Center for Advanced Studies
Gallente Federation
#7 - 2011-09-22 18:27:01 UTC
OK, Habakuk, question entirely for my own personal interest here...

In knowledge that any and all game logic calculations are made server-side, how much data is transferred - on average - between the EVE servers and an individual client per minute? I mean, obviously this presumably varies significantly depending on what your character's actually doing (I'm going to take a wild guess that sitting in a station meatspinning involves a lot less data transfer than being in the middle of a 1000-man fleet battle), but there must be some averages.

I remember back in 2006, a corpie of mine, Lutin, played EVE on a 56k connection (he lived in quite literally the middle of the ass end of the centre of nowhere). The first bulk data acquisition every day took him about 20 minutes but he was able to Ventrilo and fly in fleets just fine afterwards, so I'm imagining it can't be a particularly large amount of data per minute else he'd have lagged out constantly.

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Sable Moran
Moran Light Industries
#8 - 2011-09-22 20:13:35 UTC
Andreus Ixiris wrote:
how much data is transferred - on average - between the EVE servers and an individual client per minute?


You can get a ballpark figure by checking the in-game monitor (activated by pressing ctrl-alt-shift-m, or something similar). Of course it depends what you're doing and where but per minute it's measured in kilobytes not megabytes.

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Tarryn Nightstorm
Hellstar Towing and Recovery
#9 - 2011-09-25 09:47:50 UTC
This is most annoying--that new-but-not-really new cyno/jumping-effect will hopefully be worth it?

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Tobin Shalim
Deep Core Mining Inc.
Caldari State
#10 - 2011-09-25 20:15:24 UTC
Tarryn Nightstorm wrote:
This is most annoying--that new-but-not-really new cyno/jumping-effect will hopefully be worth it?


It's not in yet as of this posting.
Tarryn Nightstorm
Hellstar Towing and Recovery
#11 - 2011-09-25 23:30:42 UTC
Tobin Shalim wrote:
Tarryn Nightstorm wrote:
This is most annoying--that new-but-not-really new cyno/jumping-effect will hopefully be worth it?


It's not in yet as of this posting.


The cyno-field itself seems a bit different--more "energetic," kinda.

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GM Karidor
Game Masters
C C P Alliance
#12 - 2011-09-26 01:08:38 UTC
Vjorn Angannon wrote:
heeheehee oops!

Well, it is good news that it is only upon first login.

Now, if I only knew where to find the win Vista crash dump files so as to submit a bug report for the 4 BSOD's I've had the past couple days of being on sisi...

(I'm not the most computer literate person here)

thnx for the response CCP Habakuk


They are usually called MEMORY.DMP and in most cases this file is in C:\Windows, unless you (or whoever installed Windows) put another installation folder upon the Windows installation. In default settings, a new bluescreen will overwrite the existing file, so chances are you will only find the one for the latest bluescreen that happened there.

It may be that the crash dump generation on bluescreens is disabled, in that case you'll find nothing. You can check this (and reenable it) by right clicking your computer in the start menu and selecting "Properties" (or alternatively: Control Panel -> System and Security -> System). Then click "Advanced System Settings" and click the "Settings..." button in the "Startup and Recovery" section. You will find the dump options in the "System Failure" section then. Any option other than "(none)" would need to be set in the list box, naturally.

GM Karidor | Senior Game Master
Headerman
Native Freshfood
Minmatar Republic
#13 - 2011-09-26 23:44:59 UTC
GM Karidor wrote:
Vjorn Angannon wrote:
heeheehee oops!

Well, it is good news that it is only upon first login.

Now, if I only knew where to find the win Vista crash dump files so as to submit a bug report for the 4 BSOD's I've had the past couple days of being on sisi...

(I'm not the most computer literate person here)

thnx for the response CCP Habakuk


They are usually called MEMORY.DMP and in most cases this file is in C:\Windows, unless you (or whoever installed Windows) put another installation folder upon the Windows installation. In default settings, a new bluescreen will overwrite the existing file, so chances are you will only find the one for the latest bluescreen that happened there.

It may be that the crash dump generation on bluescreens is disabled, in that case you'll find nothing. You can check this (and reenable it) by right clicking your computer in the start menu and selecting "Properties" (or alternatively: Control Panel -> System and Security -> System). Then click "Advanced System Settings" and click the "Settings..." button in the "Startup and Recovery" section. You will find the dump options in the "System Failure" section then. Any option other than "(none)" would need to be set in the list box, naturally.


For Windows 7 (Business edition at least), they are in C:\Windows\Minidump, and are dated and time stamped.

Two bad things in reading it though: You have to install WinDB, and it is a steep learning curve.

http://blogs.msdn.com/b/johan/archive/2007/01/11/how-to-install-windbg-and-get-your-first-memory-dump.aspx is a great MSDN site to install the app and a guide on how to read it.

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Algea
Imperial Shipment
Amarr Empire
#14 - 2011-11-06 16:55:30 UTC
CCP Habakuk wrote:
Hey!

Apparently we failed to include the correct bulkdata files into the patch, which results in them being downloaded at the first login to Singularity. This download can take a few minutes.

If you notice any problems with this (beside taking a few minutes), please reply in this thread and also file a bugreport.

edit: This is actually a quite good stress-test of the new bulkdata delivery system, but totally accidental.


For me it gets to 37/204 at most and freezes for good. Had it running all night and no change. Sometimes it just times out and the client restarts. Is there a way to fix this? Does anyone else have this issue?

Any help would be appreciated!