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Multiple accounts billing at the same time

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Sybille Moonraker
Discord Incorporated
#1 - 2013-05-28 23:54:11 UTC
I have searched the forums for a better place to locate this question, or if it exists before, but I can't seem to find either. My question is this: I have three accounts currently, but because of when I decided to start/reopen each one, they have staggered billing dates. Is there any way to align the billing of these to same to go easier on my checking account?
Doc Fury
Furious Enterprises
#2 - 2013-05-28 23:55:22 UTC
Open a billing petition and request it.





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Britta Nolen
Sama Guild
#3 - 2013-05-29 04:04:10 UTC
1) Why are you paying monthly?
2) See question 1.
GM Hummingbird
Game Master Retirement Home
#4 - 2013-05-29 04:57:28 UTC
If it is only a few days difference you can cancel your recurring subscription and allow your account to deactivate for a short time to bring them in line when you add a new payment. Unfortunately this isn't something that we can normally assist with as the billing date is set by when you initiate the payments.

As always, we will be happy to look into any questions about your specific accounts, however this must be done via the petition system. Please either file a petition in game or from the website, or send an email from the registered email address to support@eveonline.com
Sybille Moonraker
Discord Incorporated
#5 - 2013-05-29 09:47:39 UTC  |  Edited by: Sybille Moonraker
Britta Nolen wrote:
1) Why are you paying monthly?
2) See question 1.


Because I haven't had the time up until now to pay via PLEX.

GM Hummingbird wrote:
If it is only a few days difference you can cancel your recurring subscription and allow your account to deactivate for a short time to bring them in line when you add a new payment. Unfortunately this isn't something that we can normally assist with as the billing date is set by when you initiate the payments.

As always, we will be happy to look into any questions about your specific accounts, however this must be done via the petition system. Please either file a petition in game or from the website, or send an email from the registered email address to support@eveonline.com


Thanks for the suggestion. I was hoping not to have to cancel due to training, since one of the characters has a 14 day difference in billing which would interrupt training, but c'est la vie.

/edit
This can be locked now, I got the info I needed o7
Chribba
Otherworld Enterprises
Otherworld Empire
#6 - 2013-05-29 13:13:35 UTC
Can you change it if I want to make some accounts expire early then? haha

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Varesk
Aliastra
Gallente Federation
#7 - 2013-05-29 13:39:07 UTC
Sybille Moonraker wrote:
I have searched the forums for a better place to locate this question, or if it exists before, but I can't seem to find either. My question is this: I have three accounts currently, but because of when I decided to start/reopen each one, they have staggered billing dates. Is there any way to align the billing of these to same to go easier on my checking account?


even if they expire a different times, you could always just pay for them all at the same time.
Sishen Gzi
Hellion Support Services
#8 - 2013-05-29 17:13:21 UTC
Sybille Moonraker wrote:
Britta Nolen wrote:
1) Why are you paying monthly?
2) See question 1.


Because I haven't had the time up until now to pay via PLEX.

GM Hummingbird wrote:
If it is only a few days difference you can cancel your recurring subscription and allow your account to deactivate for a short time to bring them in line when you add a new payment. Unfortunately this isn't something that we can normally assist with as the billing date is set by when you initiate the payments.

As always, we will be happy to look into any questions about your specific accounts, however this must be done via the petition system. Please either file a petition in game or from the website, or send an email from the registered email address to support@eveonline.com


Thanks for the suggestion. I was hoping not to have to cancel due to training, since one of the characters has a 14 day difference in billing which would interrupt training, but c'est la vie.

/edit
This can be locked now, I got the info I needed o7


IDK if I should say this but when you let a account deactivate I believe it it keeps training for 3-4 days so if you want to bring it in line without losing training do it over a 3-4 month period