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Issues connecting to TQ

First post
Author
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Chase Hakoke
Caldari Provisions
Caldari State
#121 - 2013-05-21 16:09:36 UTC
Tania. I've got a mac Cry
maCH'EttE
Perkone
Caldari State
#122 - 2013-05-21 16:10:45 UTC
did repair, if the repair give you an error
crl+alt+delete to get the tast bar, terminate "launcher.exe"
if there are several terminate all of them.
run repair again if it gave you an error.
if repair was successfull
go to your ccp folder eve/bin/ and find the eve file, click it and eve should run.
worked for me.
Tania Hide
Royal Amarr Institute
Amarr Empire
#123 - 2013-05-21 16:12:27 UTC
Aw man - your screwed Chase...
Bischopt
Sebiestor Tribe
Minmatar Republic
#124 - 2013-05-21 16:14:13 UTC
Eve Online: Launcher

Same problem as everyone else.

On one occasion I saw a new, different-looking launcher with license agreements and everything. Didn't get a connection to TQ so I closed it, opened it again and saw the same old launcher with the offline error message.
Ankh
Doomheim
#125 - 2013-05-21 16:15:31 UTC
Lols I don't think I've ever seen a thread grow so quickly... four pages in 2 minutes.

Same probs here, btw.

/emote: pokes the hamsters

Veteran of the _Coalition of Free Stars Alliance **_and **The Big Blue.

**CALDARI MEN ARE BORING!    **Matari girls always give the best pew-pew.
Teivos
Caldari Provisions
Caldari State
#126 - 2013-05-21 16:16:05 UTC
And where is this famous repair button?
Ssoraszh Tzarszh
Mellivora Nulla Irrumabo
#127 - 2013-05-21 16:20:19 UTC  |  Edited by: Ssoraszh Tzarszh
It looks like it is not the launcher itself that is the problem, i opened the launcher log file and this got my attention:


Quote:
2013-05-21 18:12:23,115 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2013-05-21 18:12:34,237 - root - info - ERROR - Got a connection error when attempting to query https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt



It seems the web server that is hosting the new launcher is unable to respond to calls from the launcher. My guess is that its under heavy load or parts of it are down. This is why some people can after trying again and again log in and others are stuck on the message "Offline Mode".

I am on my way to report this in a bug-report now, hoping it will get solved soon.

[edit]
Bug report with full log file uploaded.
[/edit]
Aste Lin
Knights of Cascadia
#128 - 2013-05-21 16:21:36 UTC
Yes, it failed.
Aquila Sagitta
Blue-Fire
#129 - 2013-05-21 16:24:30 UTC
\o/ Finally get on

Eve ate all my settings... fml

Blue-Fire Best Fire
Monumension
Viziam
Amarr Empire
#130 - 2013-05-21 16:24:52 UTC
hey posting here to magically fix the problem hopefully D:
Juddas Priest
Caldari Provisions
Caldari State
#131 - 2013-05-21 16:25:01 UTC
Just keeps reloading the laucher update then fails to connect. When I try again it just reloads the patch again and the same thing happens

You can’t reason someone out of a position they didn’t reason themselves into
Ciens
Thunderwaffe
Goonswarm Federation
#132 - 2013-05-21 16:29:21 UTC
Same Problem,

no chance to connect on there ;/. ccp pls fix that ! <3
Seneca Aurun
Doomheim
#133 - 2013-05-21 16:30:13 UTC  |  Edited by: Seneca Aurun
Tried all the various workarounds and fixes, no dice, still getting 'Offline' message.

My only comfort is that my training queues are full, so provided they fix it within the next, 26 hours or so, I don't have to threaten to quit EVE and take all 30 of my accounts with me. P
Nilanea
Masamune Shirow Collective
#134 - 2013-05-21 16:30:33 UTC  |  Edited by: Nilanea
I've got the same problem. I am trying Tania Hide's suggestions on how to fix this problem.

Thank you CCP for updating the launcher! Roll

[Edit] Apparently trying to run the Patcher causes an error. Yay....
Lord Saradomin
Infinite Improbable Industry Inc
Pandemic Horde
#135 - 2013-05-21 16:31:13 UTC
also borked, tried repair method doesn't work
Donathan Slade
Death By Consequence
#136 - 2013-05-21 16:31:49 UTC
Chase Hakoke wrote:
Tania. I've got a mac Cry


And the "Mac" is fed until CCP fixes this.. as there is no way around the launcher. I know the feeling..
Carly Gustav
Pothouse Cartel
#137 - 2013-05-21 16:32:06 UTC
Why **** up the launcher again

What was the point its now 5 times as slow and doesn't even work Ugh
Donathan Slade
Death By Consequence
#138 - 2013-05-21 16:32:13 UTC
Lord Saradomin wrote:
also borked, tried repair method doesn't work


have to run repairer more than one time sometimes.
Seneca Aurun
Doomheim
#139 - 2013-05-21 16:34:30 UTC
Tania Hide wrote:
Attempted repair - worked first time.

Go onto your main drive and go into the CCP folder.

Double click the repair icon

It will take a few minutes and may not even appear for the first 5 mins. Give it time.

Let it run then start eve.

You will get the same message as you had before.. No connection could be made to the content server. Please make sure that your Internet connection is up and restart the Launcher.

Ignore it and start EVE - this is a small box on the right of the error box.

- Ta da!

If it doesnt work then i cant help ya ;)

This has literally just worked for me... and I have the same error as as all of you...



I'm not seeing any small box giving me the option to start EVE anyway. Sad
Monumension
Viziam
Amarr Empire
#140 - 2013-05-21 16:34:34 UTC  |  Edited by: Monumension
luckily for me my gnosis that disapeared for a day is now returned to my cargo hold :D, tx gms
download is happening now !