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Issues, Workarounds & Localization

 
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Client update was unsuccessful. Retribution 1.2

Author
Kreya Wynn
Prison Shank Dispensaries Inc.
#1 - 2013-05-06 18:45:43 UTC
I've tried this every which way I can think of, restarting, repairing, deleting and repairing and restarting, or deleting restarting and repairing... I'm at a loss and I can't seem to find anyone else having this issue. As I patch it rolls over to the 2/4 batch and the updater throws an exception window, giving me the option to either 'close' or 'start EVE', and the progress bar goes grey and reads "Client update was unsuccessful." I'm able to actually get in game after this happens but going through umpteen minutes of patch just to have it fail every single time I launch the game is rather annoying. As I said I've tried everything I can think of--all the basic solutions--to no avail. Any help would be greatly appreciated.
Klara Daemak
DMK Industries
#2 - 2013-05-16 20:01:31 UTC
Hi. I am having the exact same problem. First on my PC then on my laptop. I made the mistake of uninstalling on my PC and now I error out reinstalling the game. My laptop still have the client installed thankfully but I get the same error.

I have petitioned CCP and submitted a bug report but I haven't heard back sweet **** from anyone. So far my worst customer support experience and CCP has usually been really good.

I have tried everything you have to no avail. I deleted the game cache and download cache but still have the same problem.

ANY HELP FROM ANYONE WOULD BE APPRECIATED!!! <-- geared toward CCP.
Rutger Janssen
Chanuur
The Initiative.
#3 - 2013-05-16 20:39:02 UTC
In before CCP Attropos asking for logs:

CCP Atropos wrote:
The EVE Launcher will log out to a file inside your installation at launcher\cache\*.log. If you could copy and paste the latest one to a site like http://pastebin.com/ that would be great Smile


More info: http://wiki.eveonline.com/en/wiki/EVE_Launcher_Issues_and_Workarounds