These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

CCP ExeFile has stopped working

Author
IrJosy
Club 1621
#1 - 2013-05-09 01:59:37 UTC  |  Edited by: IrJosy
Just about every other session change is causing eve to crash. Sometimes in mid warp. This began shortly before the patch ,but since retribution 1.2 has become much more frequent. I have tried several things on my end such as updating drivers, changing monitors, and running the repair.exe for eve.

Let me know what system info would help out and I will provide it. This really bothers me and I'm afraid to pvp if I could crash at any moment.



Here is the problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 2013.4.52.8483
Application Timestamp: 517fdaa5
Fault Module Name: StackHash_3321
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00020008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 3321
Additional Information 2: 3321ffd112775197aff4e9bb41af9054
Additional Information 3: aafe
Additional Information 4: aafe3676cb3c391f03c00a328e6a7e7a

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
IrJosy
Club 1621
#2 - 2013-05-09 14:20:15 UTC  |  Edited by: IrJosy
I tried reinstalling eve and clearing the cache, the 3rd session change I made resulted in:


Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 2013.4.52.8483
Application Timestamp: 517fdaa5
Fault Module Name: _trinity_dx9_deploy.dll
Fault Module Version: 2013.4.52.8483
Fault Module Timestamp: 517fdd95
Exception Code: c0000005
Exception Offset: 001b025b
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
IrJosy
Club 1621
#3 - 2013-05-09 14:34:34 UTC  |  Edited by: IrJosy
4th crash this morning.

"verification failure

Your EVE client installation may have modified, damage or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
Verification failed:'C:\Program Files (x86)/CCP/EVE/bin/blue.dll', crc:57152070, expected:52e49f21."

This after I reinstalled eve last night...


EDIT: latest crash:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 2013.4.52.8483
Application Timestamp: 517fdaa5
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000005
Exception Offset: 0002dee6
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 5822
Additional Information 2: 5822c0f551914c764e427cc9c5588ed0
Additional Information 3: b091
Additional Information 4: b0910f63e8d1d313bb0a0ea853404171

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

EDIT2: and another,

Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 2013.4.52.8483
Application Timestamp: 517fdaa5
Fault Module Name: python27.dll
Fault Module Version: 2013.4.52.8498
Fault Module Timestamp: 517fe1d8
Exception Code: c0000005
Exception Offset: 0003c1ac
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Max Corbeau
Absolute Advantage Inc.
#4 - 2013-05-09 14:59:19 UTC
I got same issue.

Error:

Quote:
Signature du problème : // Problem signature:
Nom d’événement de problème: APPCRASH
Nom de l’application: ExeFile.exe // Problem Event Name:
Version de l’application: 2013.4.52.8483 // Etc.. see post above
Horodatage de l’application: 517fdaa5
Nom du module par défaut: StackHash_0a9e
Version du module par défaut: 0.0.0.0
Horodateur du module par défaut: 00000000
Code de l’exception: c0000005
Décalage de l’exception: bc868b00
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux: 1049
Information supplémentaire n° 1: 0a9e
Information supplémentaire n° 2: 0a9e372d3b4ad19135b953a78882e789
Information supplémentaire n° 3: 0a9e
Information supplémentaire n° 4: 0a9e372d3b4ad19135b953a78882e789

Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt

Обзоры и гайды от корпорации Absolute Advantage Inc. https://www.youtube.com/user/AbsoluteAdvantageInc

CharlesMontgomery Burns
Fish Flavour Quaffe
#5 - 2013-05-09 15:01:42 UTC  |  Edited by: CharlesMontgomery Burns
Similar issue here - It's the first day since patch i can spend more time online and I have noticed that I am getting eve crashes everynow and then. Am online since like 7hours now, crashed twice. Each time while I was doing nothing (had eve alt-tabbed).

Windows 8 64bit, almost fresh system with all drivers up to date
IrJosy
Club 1621
#6 - 2013-05-09 23:17:09 UTC  |  Edited by: IrJosy
Any update on this from CCP? The crashes seem to come almost entirely from session changes, although I did have one on a warp and another from an acceleration gate in a 0.0 complex.

EDIT: latest crash

Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 2013.4.52.8483
Application Timestamp: 517fdaa5
Fault Module Name: python27.dll
Fault Module Version: 2013.4.52.8498
Fault Module Timestamp: 517fe1d8
Exception Code: c0000005
Exception Offset: 00001b22
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

EDIT2:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 2013.4.52.8483
Application Timestamp: 517fdaa5
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000005
Exception Offset: 0002e29b
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

EDIT3: Eve won't start back up

Problem signature:
Problem Event Name: BEX
Application Name: ExeFile.exe
Application Version: 2013.4.52.8483
Application Timestamp: 517fdaa5
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 003f9664
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Bamboo Del
B O Y N E X T D O O R
#7 - 2013-05-10 12:35:06 UTC  |  Edited by: Bamboo Del
Hi,

You could try this, I'm not sure if it will work or not but the last error is "BEX" which is an overflow buffer error, so it might..

Right click on Computer -> Properties -> advanced system settings -> under the advanced tab click on performance Settings... -> Data Execution Prevention -> Turn on DEP for all programs and services except those I select and add your eve.exe to the list.

Edit: DEP can't be disabled for EVE per-se, but you can probably disable it completly and give it a try http://www.zensoftware.co.uk/kb/KnowledgebaseArticle10002.aspx
Barbara Nichole
Royal Amarr Institute
Amarr Empire
#8 - 2013-05-10 20:17:55 UTC
this is happening to me since the last update.

  - remove the cloaked from local; free intel is the real problem, not  "afk" cloaking -

[IMG]http://i12.photobucket.com/albums/a208/DawnFrostbringer/consultsig.jpg[/IMG]

Bloodpetal
Tir Capital Management Group
#9 - 2013-05-16 17:11:01 UTC
Not sure if this is related. Made a post on another thread ::

https://forums.eveonline.com/default.aspx?g=posts&t=236364&find=unread


I freeze up within a minute of logging in. I can get through the Character screen and to the ship hangar. Or if I just sit at the login screen it will do the same thing.

Was working fine last night, roamed for hours and hours. No idea what the deal is.

I did a repair, I log in for a minute and then my eve screen fades and it hangs/freezes. Doesn't even crash technically. Just sits there, doing nothing. I have to force it to close out.



Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: ExeFile.exe
Application Version: 2013.4.52.8483
Application Timestamp: 517fdaa5
Hang Signature: 03f9
Hang Type: 0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 03f94e86a9ea30b7a3c4cd50d19e4179
Additional Hang Signature 2: 3e8a
Additional Hang Signature 3: 3e8a84c7afc0361d55018465f174764f
Additional Hang Signature 4: 03f9
Additional Hang Signature 5: 03f94e86a9ea30b7a3c4cd50d19e4179
Additional Hang Signature 6: 3e8a
Additional Hang Signature 7: 3e8a84c7afc0361d55018465f174764f

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
F:\Windows\system32\en-US\erofflps.txt
Where I am.

Where I am.

Hellikon
Federal Navy Academy
Gallente Federation
#10 - 2013-06-20 17:39:35 UTC
um ccp can we get an answer to this hellllllllllllloooooo
Susurrus Synaesthesia
KarmaFleet
Goonswarm Federation
#11 - 2013-07-27 21:03:20 UTC
Having the same issues still. Has a solution been found?
Partisan Noir
Native Freshfood
Minmatar Republic
#12 - 2013-09-18 10:49:19 UTC
IrJosy have you found a solution since your issue ?