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Undocking causes crash

First post
Author
Previous Topic Next Topic
Postman
EVE Postal Service
#1 - 2013-05-16 11:10:43 UTC
Since today's SiSi patch I am unable to undock anymore. The exefile keeps crashing on my computer, even after a full reinstall of the client.

Its also very hard getting the logfile to show anything because that stops responding before the crash actually happens.
Servanda
Liga Freier Terraner
Northern Coalition.
#2 - 2013-05-16 11:15:56 UTC
Yeah same problem here
Octoven
Stellar Production
#3 - 2013-05-16 11:24:42 UTC
Which OS are you guys using?
Sipphakta en Gravonere
Aliastra
Gallente Federation
#4 - 2013-05-16 11:35:51 UTC
Crashes here, too. Linux 3.5.0-18, wine 1.5.29. I don't have a Windows installation to test if it only affects Linux.
Octoven
Stellar Production
#5 - 2013-05-16 11:37:44 UTC
I am running windows 7 and have not got this error yet. It could be something to do with wine as Linux and OSX uses it.
Servanda
Liga Freier Terraner
Northern Coalition.
#6 - 2013-05-16 11:49:32 UTC
I'm using Windows 7 a corpmate got this crash too but it seems to be station relatet as he can undock with a nother char from a nother station.

I'm trying to undock from a Gallente Outpost in 00 space.
Naren Vintas
Some Assembly Required.
#7 - 2013-05-16 12:04:58 UTC  |  Edited by: Naren Vintas
I have the same issue. I've been undocking few times after it patched, but ever since I docked up in station in Uphallant, I cannot undock, 'cause the client crashes.

Windows 7.

EDIT:

Right Clicking on Ship and selecting "Undock From Station" instead of pressing the new big Undock button seems to avoid the crash.
Mac Arkhaos
Alliance Mining Operations Command
#8 - 2013-05-16 12:15:46 UTC
Yep same here inst crash after pressing the undock button.


Windows 7 SP 1
32 bit


Note conformed Maren Vintas idea does work with no crash.
Octoven
Stellar Production
#9 - 2013-05-16 12:26:02 UTC
Are you using the same type of station?
Ling Gong Chen
ALL THE LONELY PEOPLE
#10 - 2013-05-16 12:54:43 UTC  |  Edited by: Ling Gong Chen
same here. try to dock to change equipment and stuck in the station now.
It's definitely not the problem of our computer or system. We played just fine yesterday.
Raze Zindonas
TYR.
Exodus.
#11 - 2013-05-16 12:58:46 UTC
Press undock button crashes..
Servanda
Liga Freier Terraner
Northern Coalition.
#12 - 2013-05-16 13:16:59 UTC
Seems to be station relatet i crashed in lem when i was moved to the test system i could undock using the button
Jason Amelana
Ascendance
Goonswarm Federation
#13 - 2013-05-16 13:34:17 UTC
Same Here Sad
CCP Habakuk
C C P
C C P Alliance
#14 - 2013-05-16 13:49:53 UTC
Hey!

Yeah, unfortunately we introduced a crash with the last patch, when trying to undock from a player owned outpost. Twisted

We are working on fixing this crash as soon as possible.

Workaround for now: Use the moveme channel to be moved to 6-CZ49.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Arduemont
Rotten Legion
#15 - 2013-05-16 14:37:19 UTC
A little off topic I know, but I LOVE the new undock UI and sound effects. Nice work.

"In the age of information, ignorance is a choice." www.stateofwar.co.nf
Lucy McCallum
Sebiestor Tribe
Minmatar Republic
#16 - 2013-05-16 15:37:56 UTC
Naren Vintas wrote:
I have the same issue. I've been undocking few times after it patched, but ever since I docked up in station in Uphallant, I cannot undock, 'cause the client crashes.

Windows 7.

EDIT:

Right Clicking on Ship and selecting "Undock From Station" instead of pressing the new big Undock button seems to avoid the crash.


I can confirm this workaround works.
Keyran Tyler
Bionesis Technologies
#17 - 2013-05-16 17:51:35 UTC
Naren Vintas wrote:
I have the same issue. I've been undocking few times after it patched, but ever since I docked up in station in Uphallant, I cannot undock, 'cause the client crashes.

Windows 7.

EDIT:

Right Clicking on Ship and selecting "Undock From Station" instead of pressing the new big Undock button seems to avoid the crash.


I have crash too. Confirmed for the right click soluce.
I'm docked in Brin - Metropolis. Classic station.

Windows 8. x64.
Derdrom Utida
Deep Core Mining Inc.
Caldari State
#18 - 2013-05-16 18:57:56 UTC
Crashing here as well
Zetheral
Knights Of The Chloroform
#19 - 2013-05-17 00:46:31 UTC  |  Edited by: Zetheral
Crashing as well, but only with the undock button. Right clicking on my ship and selecting undock from the drop down works fine.

Windows 7 64-Bit
System JA-G0T
Station Minmatar Outpost
Dominic karin
Versatility Production Corporation' LLC
#20 - 2013-05-17 10:41:16 UTC  |  Edited by: Dominic karin
Postman wrote:
Since today's SiSi patch I am unable to undock anymore. The exefile keeps crashing on my computer, even after a full reinstall of the client.

Its also very hard getting the logfile to show anything because that stops responding before the crash actually happens.


A friend of mine had this issue but only on one character. If that is the case for you join the moveme channel and get moved to the test system as a workaround. If you want to get the logs for CCP open up logserver before you open the client then save it after you crash out and send that in a bug report via the website.

EDIT: Just saw the devpost. So yeah.