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Stolen Character (I know its my fault blah blah)

First post
Author
Klingon55
Royal Amarr Institute
Amarr Empire
#1 - 2013-05-14 02:23:39 UTC
Hello All!,

I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered.
In before the haters, its my fault blah blah, just don't even bother please.

Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"

So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?

I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.

And to add insult to injury my char's name is my IRL name, which is not a common name.

So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to?
*Name is fictional to provide a name no one else in the world would have.*

Akirei Scytale
Okami Syndicate
#2 - 2013-05-14 02:25:17 UTC
Klingon55 wrote:
Hello All!,

I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered.
In before the haters, its my fault blah blah, just don't even bother please.

Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"

So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?

I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.

And to add insult to injury my char's name is my IRL name, which is not a common name.

So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to?
*Name is fictional to provide a name no one else in the world would have.*



If you gave someone your account info, quit EVE, and then they took the character and used it for THREE YEARS, not only is this 100% your fault (and an EULA violation), but it isn't even your character anymore. All you did was name it.
Jarod Garamonde
Federal Navy Academy
Gallente Federation
#3 - 2013-05-14 02:26:12 UTC
Klingon55 wrote:
Hello All!,

I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered.
In before the haters, its my fault blah blah, just don't even bother please.

Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"

So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?

I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.

And to add insult to injury my char's name is my IRL name, which is not a common name.

So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to?
*Name is fictional to provide a name no one else in the world would have.*



Jarod Garamonde weeps for your misfortune and vows drink and do pretty much nothing to help you.... yet, know that you have sympathy from my loyal toon.

That moment when you realize the crazy lady with all the cats was right...

    [#savethelance]
Eurydia Vespasian
Storm Hunters
#4 - 2013-05-14 02:27:23 UTC
Akirei Scytale wrote:
All you did was name it.


a what a rare name it is (apparently).

i do feel bad for the op though. stuff like this is never fun. even if it is our own faults.
Destiny Corrupted
Deadly Viper Kitten Mitten Sewing Company
Senpai's Afterschool Anime and Gaming Club
#5 - 2013-05-14 02:28:01 UTC
Escalate the petition if it really was stolen. I wouldn't want to be in your shoes if they parse the chat logs and find you giving away your login information to someone else, though.

I wrote some true EVE stories! And no, they're not of the generic "my 0.0 alliance had lots of 0.0 fleets and took a lot of 0.0 space" sort. Check them out here:

https://truestories.eveonline.com/users/2074-destiny-corrupted

Klingon55
Royal Amarr Institute
Amarr Empire
#6 - 2013-05-14 02:29:19 UTC
Akirei Scytale wrote:
Klingon55 wrote:
Hello All!,

I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered.
In before the haters, its my fault blah blah, just don't even bother please.

Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"

So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?

I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.

And to add insult to injury my char's name is my IRL name, which is not a common name.

So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to?
*Name is fictional to provide a name no one else in the world would have.*



If you gave someone your account info, quit EVE, and then they took the character and used it for THREE YEARS, not only is this 100% your fault (and an EULA violation), but it isn't even your character anymore. All you did was name it.

1. Where did I say I gave my account to someone?
2. I did not give my account to anyone.
Akirei Scytale
Okami Syndicate
#7 - 2013-05-14 02:32:19 UTC
Klingon55 wrote:

1. Where did I say I gave my account to someone?
2. I did not give my account to anyone.


Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away.
Klingon55
Royal Amarr Institute
Amarr Empire
#8 - 2013-05-14 02:33:42 UTC
Akirei Scytale wrote:
Klingon55 wrote:

1. Where did I say I gave my account to someone?
2. I did not give my account to anyone.


Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away.

Yeah, go troll somewhere else. The only person that had access to my account was me and my imaginary friend.
rswfire
#9 - 2013-05-14 02:36:31 UTC  |  Edited by: rswfire
Klingon55 wrote:
If you gave someone your account info, quit EVE, and then they took the character and used it for THREE YEARS, not only is this 100% your fault (and an EULA violation), but it isn't even your character anymore. All you did was name it.
1. Where did I say I gave my account to someone?
2. I did not give my account to anyone.


Don't take an initial no for an answer. Escalate the petition to a senior GM. If that doesn't work, contact a lawyer! ;)

This character went unused for years. If someone had stolen it, through no fault of my own (it isn't your fault if someone hacked CCP's servers), I'd fully expect CCP to do something about it. If I came back to Eve to find someone playing on this character, you'd be seeing tears (rage) like you've never seen in this game, ever. Period.
James Amril-Kesh
Viziam
Amarr Empire
#10 - 2013-05-14 02:36:48 UTC
Akirei Scytale wrote:
Klingon55 wrote:

1. Where did I say I gave my account to someone?
2. I did not give my account to anyone.


Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away.

Not... really, no.
There are plenty of methods by which someone could gain access to another person's account without their consent or knowledge, several of them plausible, including keyloggers, phishing sites, some combination of the two, an insecure username/password combination (e.g. your username is the same as a character on your account and your password is something stupidly simple like password123)...

Enjoying the rain today? ;)

Akirei Scytale
Okami Syndicate
#11 - 2013-05-14 02:36:52 UTC
Klingon55 wrote:
Akirei Scytale wrote:
Klingon55 wrote:

1. Where did I say I gave my account to someone?
2. I did not give my account to anyone.


Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away.

Yeah, go troll somewhere else. The only person that had access to my account was me and my imaginary friend.


Then how, pray tell, did someone take your character?

Seriously. Unless your password was unbelievably weak, you would either have to be actively playing (allowing a keylogger to snag it on one of your logins), or you would have had to give someone your info. Considering that you didn't notice your character was gone for three freaking years, the keylogger probably wasn't what happened.
James Amril-Kesh
Viziam
Amarr Empire
#12 - 2013-05-14 02:37:39 UTC
rswfire wrote:
If that doesn't work, contact a lawyer! ;)

Threatening legal action against CCP is a good way to get all of your accounts banned permanently.

Enjoying the rain today? ;)

floating in space
#13 - 2013-05-14 02:38:04 UTC
Akirei Scytale wrote:

Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away.


Just because it's common for people in giant nullsec alliances to share account info doesn't mean it's common for EVE players.
rswfire
#14 - 2013-05-14 02:38:09 UTC
Akirei Scytale wrote:
Then how, pray tell, did someone take your character?


James Amril-Kesh did a pretty good job of answering that question for you.
rswfire
#15 - 2013-05-14 02:39:30 UTC
James Amril-Kesh wrote:
rswfire wrote:
If that doesn't work, contact a lawyer! ;)

Threatening legal action against CCP is a good way to get all of your accounts banned permanently.


Fortunately I was quite veiled about it. :)

My only real point was...keep escalating the matter until it is resolved.
Julius Priscus
#16 - 2013-05-14 02:41:46 UTC
Destiny Corrupted wrote:
Escalate the petition if it really was stolen. I wouldn't want to be in your shoes if they parse the chat logs and find you giving away your login information to someone else, though.



ccp wont do ****.. been through the same thing and also after being given an account ( b4 ccp stopped account transfer's ) had a dickwad come back tot he game 2 years afterwards and try to petition the account/char back
Klingon55
Royal Amarr Institute
Amarr Empire
#17 - 2013-05-14 02:42:11 UTC
I will drive to the CCP office if I have to.
James Amril-Kesh
Viziam
Amarr Empire
#18 - 2013-05-14 02:44:10 UTC
rswfire wrote:
James Amril-Kesh wrote:
rswfire wrote:
If that doesn't work, contact a lawyer! ;)

Threatening legal action against CCP is a good way to get all of your accounts banned permanently.


Fortunately I was quite veiled about it. :)

My only real point was...keep escalating the matter until it is resolved.

I didn't mean you, my point was that if you actually do get a lawyer and attempt to press charges, CCP will automatically respond by banning all of your accounts and "suggesting" that you take your business elsewhere.

Enjoying the rain today? ;)

rswfire
#19 - 2013-05-14 02:47:51 UTC
James Amril-Kesh wrote:
I didn't mean you, my point was that if you actually do get a lawyer and attempt to press charges, CCP will automatically respond by banning all of your accounts and "suggesting" that you take your business elsewhere.


Interesting. I'm not a lawyer and have no knowledge of Icelandic law, but that actually surprises me.
Akirei Scytale
Okami Syndicate
#20 - 2013-05-14 02:50:44 UTC  |  Edited by: Akirei Scytale
rswfire wrote:
James Amril-Kesh wrote:
I didn't mean you, my point was that if you actually do get a lawyer and attempt to press charges, CCP will automatically respond by banning all of your accounts and "suggesting" that you take your business elsewhere.


Interesting. I'm not a lawyer and have no knowledge of Icelandic law, but that actually surprises me.


Why? It prevents people from doing that frequently.

Also, there is the fact that you own nothing in EVE. You rent access to their servers. The data is all theirs. You literally cannot have a case against them based on in-game property, and just shutting down people who try serves not only as a deterrent, but saves them legal fees to boot.

Suing over this would be like visiting a friend's house and playing monopoly, and all choosing "your" pieces. Then coming back over 3 years later, noticing someone is using "your" piece, and suing the owner of the house over it. Would you really expect to get invited back after that?
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