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Fanfest Stream Code Invalid?

First post
Author
CaptainSeafort
Bacon.
#1 - 2013-03-28 15:02:01 UTC
Hey guys, wanted to see if anyone else was having the same problem. I just got the Fanfest stream package, and then saw it was run via Twitch. So, I went and made a Twitch account, then went to enter the Stream coupon code as instructed by the page - but when I click the button to verify the code it says it's invalid! The code did show as "claimed" on the voucher page immediately, but I'm not sure if that's intentional or not.

So is anyone else having the same problem? Did I just try and use the code too quickly and Twitch hasn't been notified of my purchase yet? (which seems a silly way to do codes if so!) And if it is indeed a problem, any idea who to contact or where to petition? No Fanfest Livestream category as there has been in previous years =/

Ta!
Akrasjel Lanate
Immemorial Coalescence Administration
Immemorial Coalescence
#2 - 2013-03-28 16:14:14 UTC
Umm... wrong subforum (?)

CEO of Lanate Industries

Citizen of Solitude

CaptainSeafort
Bacon.
#3 - 2013-03-28 16:30:54 UTC
I had a look, and no subforum really fitted the question. If you'd care to correct me rather than make a sarky remark then I'll happily ask for it to be moved =)
Shela
Fantasia Underscore Technologies
#4 - 2013-03-31 14:43:03 UTC
I hven´t even found whare to redeam the code on the twitch site.
no code to be entered on there go turbo page
Ingkala
Imperial Academy
Amarr Empire
#5 - 2013-03-31 17:57:03 UTC
Shela wrote:
I hven´t even found whare to redeam the code on the twitch site.
no code to be entered on there go turbo page


https://forums.eveonline.com/default.aspx?g=topics&f=2939
Grombutz
The Scope
Gallente Federation
#6 - 2013-04-01 23:34:03 UTC
Shela wrote:
I hven´t even found whare to redeam the code on the twitch site.
no code to be entered on there go turbo page


there's a link on the right side on the voucher-center. There you'll find an explanation on how to redeem the code. Don't feel stupid now, I had to petition it aswell, and got my answer within minutes.
Toluijin Chagangan
Doomheim
#7 - 2013-04-02 08:20:47 UTC
CaptainSeafort wrote:
Hey guys, wanted to see if anyone else was having the same problem. I just got the Fanfest stream package, and then saw it was run via Twitch. So, I went and made a Twitch account, then went to enter the Stream coupon code as instructed by the page - but when I click the button to verify the code it says it's invalid! The code did show as "claimed" on the voucher page immediately, but I'm not sure if that's intentional or not.

So is anyone else having the same problem? Did I just try and use the code too quickly and Twitch hasn't been notified of my purchase yet? (which seems a silly way to do codes if so!) And if it is indeed a problem, any idea who to contact or where to petition? No Fanfest Livestream category as there has been in previous years =/

Ta!



Your best plan at the moment would be to open a petition. it may be that the code was duplicated...
if that hasn't happened (and it probably hasn't) then you may want to ensure that both your EvE account and E-mail account are secure.
If you are using Gmail then there is a link at the bottom right of the page that will show you where your account has been accessed from recently...

failing all this, if you leave your PC logged in to your e-mail, then you may want to ask anyone else who has access to your PC if they checked the stream....
CaptainSeafort
Bacon.
#8 - 2013-04-02 10:39:58 UTC
Turns out an invisible character was copying over with the code, it all works now - whew =P
CCP Falcon
#9 - 2013-04-02 11:28:45 UTC

Moved to EVE General Discussion Smile

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

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