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Issues, Workarounds & Localization

 
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Issue installing the client

First post
Author
Cronyx Ravage
Caveat Emptorprises
#1 - 2011-10-29 20:42:07 UTC
This is my downloader.exe.log output:

Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "downloader.py", line 192, in DownloadUrl
IOError: [Errno 13] Permission denied: 'C:\\ProgramData\\CCP\\EVE\\downloads\\eveonline_306979_2of2.7z.incomplete'

Exception in thread Thread-1:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "downloader.py", line 192, in DownloadUrl
IOError: [Errno 13] Permission denied: 'C:\\ProgramData\\CCP\\EVE\\downloads\\eveonline_306979_1of2.7z.incomplete'

What's up?

Windows 7 Pro 64

Also, I'm reinstalling because the old client stopped working. It would give the splash screen, but then when it went to full screen for the login, it would just be black for about 30 seconds and then crash.

No, I don't have any viruses. I work at a computer repair shop removing viruses for a living.
GM Retrofire
Game Masters
C C P Alliance
#2 - 2011-10-30 17:50:04 UTC
It seems the 7z files are corrupt, have you tried downloading them again to see if that solves the issue. If it hasn´t you can use the Generic Patcher to download or repair your client.

It can be downloaded from here:
http://content.eveonline.com//evepremiumpatch306979.exe

Simply start it up and it offers to repair a current installation or if there´s no installation in the default folder to download it for you.

GM Retrofire| Senior Game Master