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Issues, Workarounds & Localization

 
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Windows 8 Support - Feedback Requested

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Yuliya Yazria
Royal Amarr Institute
Amarr Empire
#121 - 2013-02-11 10:32:49 UTC
Yuliya Yazria wrote:
Posting to notify whoever's reading that the problem I described in my last post has mysteriously vanished as of Retribution 1.0.14. I very recently installed some overdue updates for Windows, so it looks like my particular problem was on the Windows side and not the EVE client's.


Damnit, it's back! And there wasn't even a patch (that I'm aware of).

I would unsub until these problems go away (going back to Windows 7 isn't an option), but my sub just ticked over... well, I guess I'll see if I can fix it again.
Hazen Koraka
HK Enterprises
#122 - 2013-02-12 08:32:06 UTC
Moros Judge wrote:
I just upgraded my custom-built PC to Windows 8. I am having a similar problem as others where I get randomly disconnected from EVE. More clients seems to drastically increase the probability of the disconnect. I'm fairly sure it's a problem between EVE and Windows 8; not the NIC drivers. I swapped harddrives and tried the EXACT same hardware on Windows 7 with no issue. Shocked I set up a constant ping test to my local wireless access point and determined that the EVE client actually shuts down my connection entirely. I have tried to recreate this disconnect with other applications (downloaded a 2GB file, load test software, etc). My computer did not drop a single packet for two solid days until immediately after running the EVE client. I tried two different NICs (Cisco AE1000 and Belkin N900 DB) but both have the same issue. I use FIOS with the MI424WR-GEN2 wireless access point, but I'm sure that it's not the problem because Windows 7 does not experience this issue. Both Windows 7 and Windows 8 builds have nearly the same software installs (Skype is the only difference).

So I think I have eliminated hardware, drivers, access point, and configuration, but EVE client still temporarily kills my network connection.

Anyone with any ideas? QuestionQuestionQuestion


Only thing I can think of is hardcore. Install wireshark and monitor the raw data, see if you can decipher anything or any problems with that.

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html
Favonius85
Polaris Rising
Goonswarm Federation
#123 - 2013-02-13 18:49:41 UTC
Been running Windows 8 on two desktops and one laptop since last August. No problems with main Tranquility client of any of the test clients (Buckingham, Duality, Singularity) since then. Overall they seem to run exactly the same as they did on Windows 7.
Ta'liq Browson
Magnetar Dynamics
#124 - 2013-02-24 17:24:06 UTC
Favonius85 wrote:
Been running Windows 8 on two desktops and one laptop since last August. No problems with main Tranquility client of any of the test clients (Buckingham, Duality, Singularity) since then. Overall they seem to run exactly the same as they did on Windows 7.


Agreed here - I do experience some bugs, but they don't seem to be related to "Windows 8" - they are the same bugs Windows 7 people are complaining about. Long loads into station if using Captain's Quarters and white screen at times.


Windows 8 with 16GB of RAM
nVidia 9800 GT
Karyk Thall
Ministry of War
Amarr Empire
#125 - 2013-02-28 07:04:28 UTC
I have three comps all running windows 8 Pro (64 bit) two are laptops, one desktop. I don't have any issues running eve with any of them. They're all running nvidia cards (the laptops are running mobile versions of course). All are intel processors with anywhere from 4 to 16 GB of RAM. Sometimes I do get the client locking up, but that happened in 7 and Vista as well.
Koen L
Aliastra
Gallente Federation
#126 - 2013-03-02 08:28:12 UTC
When resizing eve client windows on my win8 notebook eve will crash.





Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: ExeFile.exe
Anwendungsversion: 2013.2.48.3842
Anwendungszeitstempel: 511b6a0c
Fehlermodulname: mumble_ol.dll
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 4d6039c9
Ausnahmecode: c0000005
Ausnahmeoffset: 0000f527
Betriebsystemversion: 6.2.9200.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 5861
Zusatzinformation 2: 5861822e1919d7c014bbb064c64908b2
Zusatzinformation 3: f3d5
Zusatzinformation 4: f3d5be0cad2787556264647dc02181c3

---
Betriebsystemname Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
Weitere Betriebsystembeschreibung Nicht verfügbar

Systemhersteller CLEVO
Systemmodell P370EM
Systemtyp x64-basierter PC
System-SKU Not Applicable
Prozessor Intel(R) Core(TM) i7-3840QM CPU @ 2.80GHz, 2801 MHz, 4 Kern(e), 8 logische(r) Prozessor(en)

SLI 2x NVIDIA GeForce GTX 680M
Treiberversion 9.18.13.668


♫ When your ship gets blown to bits ♪ ♫ And you lose your Faction fits ♪ \☻/ Don't worry ♪ ♫ ♪ ♫ ♫ ♪ ♫ ♪ Be Happy \☻/
Dreyen Vasner
Sebiestor Tribe
Minmatar Republic
#127 - 2013-03-03 04:44:16 UTC  |  Edited by: Dreyen Vasner
Warlord3k wrote:
I did a clean Windows 7 Ultimate 64 install. Upgraded to Windows 8 Pro 64.
Downloaded updated nvidia drivers. Updated everything else..

Game still crash after a random time playing.. from 10 seconds to 5 minutes.. This freeze the whole laptop.

Laptop is Asus K50i
Nvidia Geforce GT 320M 1GB
8 GB RAM
128 GB SSD
Too lazy to open to look at CPU.

But with windows 7 installed, I can run Eve with no problem whatsoever. So must be something with that combination Windows 8, Asus K50i and Eve..

The crash I experienced with the Win 8 beta too..



Get that. just bought a new comp, won't run 3 or even 1 client. Random seconds of game play = white screen crash.

Repair tool don't do it, compatability settings dont either.

HP= Intel core i7-3770cpu @ 3.50GHz
16Gig ram
windows 8 64bit OS

AMD Radeon HD 7770 GHz Edition

Just updated to all latest drivers. this is really frustarating. I got 13 more days to return comp, I don't want too. Please tell me this will be fixed.

PS: Alt-Tabing between eves agitates the problem and guaranties a crash
Hazen Koraka
HK Enterprises
#128 - 2013-03-04 12:01:29 UTC
Dreyen Vasner wrote:
Warlord3k wrote:
I did a clean Windows 7 Ultimate 64 install. Upgraded to Windows 8 Pro 64.
Downloaded updated nvidia drivers. Updated everything else..

Game still crash after a random time playing.. from 10 seconds to 5 minutes.. This freeze the whole laptop.

Laptop is Asus K50i
Nvidia Geforce GT 320M 1GB
8 GB RAM
128 GB SSD
Too lazy to open to look at CPU.

But with windows 7 installed, I can run Eve with no problem whatsoever. So must be something with that combination Windows 8, Asus K50i and Eve..

The crash I experienced with the Win 8 beta too..



Get that. just bought a new comp, won't run 3 or even 1 client. Random seconds of game play = white screen crash.

Repair tool don't do it, compatability settings dont either.

HP= Intel core i7-3770cpu @ 3.50GHz
16Gig ram
windows 8 64bit OS

AMD Radeon HD 7770 GHz Edition

Just updated to all latest drivers. this is really frustarating. I got 13 more days to return comp, I don't want too. Please tell me this will be fixed.

PS: Alt-Tabing between eves agitates the problem and guaranties a crash


Are you using the latest WHQL drivers or beta drivers etc? What actual version of the drivers have you installed. This may help EVE dev support.

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html
swissboney3
Voidhounds
Pretenders
#129 - 2013-03-09 13:09:09 UTC
I'm having drama's with Eve on Windows 8 Pro x64....it will randomly crash without warning. After every crash, Windows reports this in eventvwr.msc:

Faulting application name: ExeFile.exe, version: 2013.2.48.3842, time stamp: 0x511b6a0c
Faulting module name: python27.dll, version: 2013.2.48.3842, time stamp: 0x511b6918
Exception code: 0xc0000005
Fault offset: 0x0003c293
Faulting process id: 0xffc
Faulting application start time: 0x01ce1cc607de8f28
Faulting application path: E:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe
Faulting module path: E:\Program Files (x86)\CCP\EVE\bin\python27.dll
Report Id: 56ba2979-88b9-11e2-be7d-50e549e7fbb8
Faulting package full name:
Faulting package-relative application ID:

Have made sure all my drivers are up to date etc. etc.
Az Tek
Overheat.Everything
#130 - 2013-03-15 23:34:39 UTC
Momo Hunnykins wrote:
Just installed Windows 8 last week. Whenever I close the client, it has major graphic issues, the colors turn neon, mainly pink, like a spectrum of rainbow. You can hardly make out anything. I've seen some with the pink screen graphic issues from Windows 7.

I'm using a fairly brand new computer (2 months old):
AlienWare
Intel i3 @ 3.30 Ghz
NVIDIA GeForce GT 545
8 Gb RAM
Windows 8 Pro

Didn't have any problems with Windows 7 until I upgraded to Windows 8 Pro.

Please help, any suggestions?


Having the same issue. EVE runs fine. However when I exit or alt tab my home screen is unbearable. Multi colored rainbow of complete fail. If i put to sleep or kill the screen and bring back it returns to normal. The only fix I have found is to run EVE in windowed mode.

Fight, Fly, Crow... Bangerang
Adrian Snake
Aliastra
Gallente Federation
#131 - 2013-03-18 23:22:58 UTC
Havent been on this fourm on awhile. However my problems still exist as it's a on and off switch. Sometimes I crash, sometimes I don't. It mainly freezes and crashes while being locked on or locking onto something and also while in combat. When doing anything else, it's fine.

Using Windows 8 Pro. Did not upgrade from W7
(Has also attempted compatability modes that have been said to work and modes suggested by W8.)
SunTsu Rae
Perkone
Caldari State
#132 - 2013-03-23 15:05:34 UTC  |  Edited by: SunTsu Rae
https://forums.eveonline.com/default.aspx?g=posts&t=218102&find=unread



UPDATE: using Compatibility Mode option in the browser appears to be a work around.

SunTsu Rae Ensuring Rights, Recognition, and Remembrance. (Gulf War 1991) http://www.vfw.org
SunTsu Rae
Perkone
Caldari State
#133 - 2013-03-23 15:06:44 UTC
BTW , so far , with the exception of Eve Gate. The actual application of Eve Online appears to operate properly.

SunTsu Rae Ensuring Rights, Recognition, and Remembrance. (Gulf War 1991) http://www.vfw.org
SunTsu Rae
Perkone
Caldari State
#134 - 2013-03-23 15:09:28 UTC
For the Tech Geeks at CCP wondering what I'm running (at work btw).



System Information report written at: 03/23/13 11:07:55
System Name: WINDOWS8TEST
[System Summary]

Item Value
OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name WINDOWS8TEST
System Manufacturer Dell Inc.
System Model Vostro 200
System Type x64-based PC
System SKU
Processor Genuine Intel(R) CPU 2140 @ 1.60GHz, 1600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.0.16, 9/20/2008
SMBIOS Version 2.5
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16442"
User Name Windows8Test\WINDOWS8TEST\Kenneth
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.60 GB
Total Virtual Memory 4.69 GB
Available Virtual Memory 2.93 GB
Page File Space 704 MB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions No
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

[Hardware Resources]



[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x0000000F Direct memory access controller
I/O Port 0x00000000-0x0000000F PCI Express Root Complex

I/O Port 0x000003C0-0x000003DF Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
I/O Port 0x000003C0-0x000003DF NVIDIA Quadro NVS 290

IRQ 23 Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
IRQ 23 Intel(R) ICH9 Family USB Universal Host Controller - 2934

Memory Address 0xFED00000-0xFED000FF System board
Memory Address 0xFED00000-0xFED000FF High precision event timer

IRQ 16 Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
IRQ 16 Intel(R) ICH9 Family USB Universal Host Controller - 2937

Memory Address 0xCFF00000-0xCFFFFFFF System board
Memory Address 0xCFF00000-0xCFFFFFFF PCI Express Root Complex

Memory Address 0xD0000000-0xDFFFFFFF Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Memory Address 0xD0000000-0xDFFFFFFF NVIDIA Quadro NVS 290

IRQ 18 Intel(R) ICH9 Family USB Universal Host Controller - 2936
IRQ 18 Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C

Memory Address 0xA0000-0xBFFFF PCI Express Root Complex
Memory Address 0xA0000-0xBFFFF Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Memory Address 0xA0000-0xBFFFF NVIDIA Quadro NVS 290

IRQ 19 Standard Dual Channel PCI IDE Controller
IRQ 19 Intel(R) ICH9 Family USB Universal Host Controller - 2939
IRQ 19 Intel(R) ICH9 Family USB Universal Host Controller - 2935
IRQ 19 Standard Dual Channel PCI IDE Controller

I/O Port 0x000003B0-0x000003BB Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
I/O Port 0x000003B0-0x000003BB NVIDIA Quadro NVS 290

Memory Address 0xF8000000-0xFBFFFFFF Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Memory Address 0xF8000000-0xFBFFFFFF NVIDIA Quadro NVS 290

SunTsu Rae Ensuring Rights, Recognition, and Remembrance. (Gulf War 1991) http://www.vfw.org
SunTsu Rae
Perkone
Caldari State
#135 - 2013-03-23 16:10:31 UTC
TriadSte wrote:
Windows 8 is made for mobile devices, It will not work anything close to anything like Windows 7.




I run a test bed for Windows 8 and I would have to agree the interface is made with touch in mind.

Although I can say that this platform runs a single implementation of Eve Online, at low res mind you, just fine.



OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name WINDOWS8TEST
System Manufacturer Dell Inc.
System Model Vostro 200
System Type x64-based PC
System SKU
Processor Genuine Intel(R) CPU 2140 @ 1.60GHz, 1600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.0.16, 9/20/2008
SMBIOS Version 2.5
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16442"
User Name Windows8Test\WINDOWS8TEST\Kenneth
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.60 GB
Total Virtual Memory 4.69 GB
Available Virtual Memory 2.93 GB
Page File Space 704 MB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions No
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

[Hardware Resources]



[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x0000000F Direct memory access controller
I/O Port 0x00000000-0x0000000F PCI Express Root Complex

I/O Port 0x000003C0-0x000003DF Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
I/O Port 0x000003C0-0x000003DF NVIDIA Quadro NVS 290

IRQ 23 Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
IRQ 23 Intel(R) ICH9 Family USB Universal Host Controller - 2934

Memory Address 0xFED00000-0xFED000FF System board
Memory Address 0xFED00000-0xFED000FF High precision event timer

IRQ 16 Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
IRQ 16 Intel(R) ICH9 Family USB Universal Host Controller - 2937

Memory Address 0xCFF00000-0xCFFFFFFF System board
Memory Address 0xCFF00000-0xCFFFFFFF PCI Express Root Complex

Memory Address 0xD0000000-0xDFFFFFFF Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Memory Address 0xD0000000-0xDFFFFFFF NVIDIA Quadro NVS 290

IRQ 18 Intel(R) ICH9 Family USB Universal Host Controller - 2936
IRQ 18 Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C

Memory Address 0xA0000-0xBFFFF PCI Express Root Complex
Memory Address 0xA0000-0xBFFFF Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Memory Address 0xA0000-0xBFFFF NVIDIA Quadro NVS 290

SunTsu Rae Ensuring Rights, Recognition, and Remembrance. (Gulf War 1991) http://www.vfw.org
Apollo Taredi
Nothing to See Here Just a Space Bum
#136 - 2013-03-27 00:23:42 UTC
My Windows 7 laptop died so I have been forced to use windows 8 on my new one. The biggest issue I am having is randomly not being able to have 2 clients open at once. The first one opens but the 2nd one crashes. This makes my alt all but unusable for now. I hope that you have the windows 8 support soon.
Mr Crinkle
Smoking Hillbillys
#137 - 2013-03-27 15:20:53 UTC
Also suffering some socket closure on Win 8. Sometimes repeatedly, sometimes just once, most of the time not at all. Can't find a specific trigger, has happened both in space and in hangar.

Another issue seems to be occasional dark or black screens in hangar, but only the hangar view, the windows remain normal. Always resolved by ESC to the er, ESC menu.
Vercinget0rix
Doomheim
#138 - 2013-03-30 05:09:18 UTC  |  Edited by: Vercinget0rix
Recently purchase a Samsung Series 7 Laptop

I7 3630 2.4ghz
8gig ram
2gig 7870m ddr5
1tb HDD
Windows 8 Pro 64 bit


I've been experiencing serious lock-up issues. They are random. When EVE locks, I can't end task the program no matter what and have to reboot. However, MOST of the freezes occur when I alt-tab out of the game.
Vercinget0rix
Doomheim
#139 - 2013-03-30 05:09:45 UTC
Mr Crinkle wrote:
Also suffering some socket closure on Win 8. Sometimes repeatedly, sometimes just once, most of the time not at all. Can't find a specific trigger, has happened both in space and in hangar.

Another issue seems to be occasional dark or black screens in hangar, but only the hangar view, the windows remain normal. Always resolved by ESC to the er, ESC menu.



I also experience random socket issues.
Yutou Narukami
Garoun Investment Bank
Gallente Federation
#140 - 2013-03-30 05:10:34 UTC
So I'm having 2 issues with EVE on my Win8 laptop, both of which appear to be mentioned in this thread:


1: Whenever I play EVE fullscreen, when I quit the game my desktop basically looks like a Carebear puked on it while tripping on acid. I can fix it by changing my resolution settings in Control Panel, this causes the monitor to do a soft power cycle, and when the picture comes back it is fine. That's not really a big concern for me, however;

2: If I have Mumble (voice chat) running and am connected to a server, when I try to run the EVE client it crashes to desktop shortly after it executes. I don't even make it to the login screen. From what I saw this is common not only with Mumble but with other voice chat clients as well (TeamSpeak, Ventrilo, et cetera)

So far those are the only two issues I have had with the EVE client specifically. However, I am annoyed as hell at Windows 8 in general, and after discovering the above I figure it's high time I downgraded. Even if Windows 8 has better performance, it's not worth the extra trouble of using the Metro GUI. Besides, since Win8 is still relatively new, most developers haven't been able to effectively patch their applications to work with the new OS.

Just a suggestion to anyone running a Microsoft OS, it may not be a bad idea to always use the oldest OS that is still supported, or the OS that came before the newest one. Generally Microsoft won't cut support for an OS until it's at least outdated by 1 1/2 times (i.e. they cut support for XP after Win7 had been out for a year or so). There are two reasons for this. One, Windows tends to follow an alternating trend of good, crap, good, crap. Windows XP is good. Windows Vista is crap. Windows 7 is good, and Windows 8 is crap, and so on. Two, it takes some time for any application developed on one OS to run smoothly on a newer OS. This is because the various bugs that appear due to compatibility differences need to actually be found and fixed, and this takes time and a lot of sifting through user bug reports.

My point is that anyone who is considering getting Windows 8 should hold off for now, and that anyone attempting to play EVE on a Win8 computer would probably have a lot less hassle if they rolled back to Win7. Win7 is new enough that most applications still support it, but old enough to where there has been plenty of time to find and fix compatibility issues with these. This is true for all applications not just the EVE client.

That said, I probably will have to take a day off of playing so I can get Win7 installed. It's going to take a while, I have to wait for my old laptop to finish being wiped so I can install it on there and use it as a backup/LAN file server for all of my files on this computer. Then I'll need to xfer, wipe, install, and xfer back. It'll probably take most of the night and that's if I decide not to take a break and sleep.