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Changes to the Japanese problem

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Esperio Ferver
Perkone
Caldari State
#41 - 2011-10-27 19:37:13 UTC
Ranger 1 wrote:


If there has been a large problem with CC information being hacked, there may be cause for concern.

Edit: I admit I am a bit skeptical of the claims that nobody trusts them. The fact that they are far and away one of the biggest distributors out there speaks otherwise.


The fact that they have grown so large is due to their very good, casual, popular, socially based games.
This does not preclude the fact that nobody trusts them. I would not deal with them based on their non existent customer support (including billing) and their track record of non-disclosure when it comes to them failing as a company. Though it isnt clear there has been a compromise of their customer billing data, i would not be surprised if there was one, and i would not be surprised if they covered it up.
Adunh Slavy
#42 - 2011-10-27 19:41:43 UTC
Kretschmer099 wrote:

I'm happy with the current method of payment.
but, some people want to pay with the NEXON, the choice should be remains.
This means is CCP should be able to choose it both.



CCP, let them choose! Do not be a monopoly enabler.

Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.  - William Pitt
Ranka Mei
TANoshii Incorporated
#43 - 2011-10-27 19:48:30 UTC
Ranger 1 wrote:
Edit: I admit I am a bit skeptical of the claims that nobody trusts them. The fact that they are far and away one of the biggest distributors out there speaks otherwise.


I'd say they are as large as EA, and can be trusted as much as their Origin. 'Nuf said.

While the Japanese could buy GTC's, of course, still, it's weird they can't pay directly with their credit cards. Show me a middle man, and I'll show you a shady deal!

-- "All your monies AUR belong to us!" -- CCP
Ranger 1
Ranger Corp
Vae. Victis.
#44 - 2011-10-27 19:52:55 UTC
Esperio Ferver wrote:
Ranger 1 wrote:


If there has been a large problem with CC information being hacked, there may be cause for concern.

Edit: I admit I am a bit skeptical of the claims that nobody trusts them. The fact that they are far and away one of the biggest distributors out there speaks otherwise.


The fact that they have grown so large is due to their very good, casual, popular, socially based games.
This does not preclude the fact that nobody trusts them. I would not deal with them based on their non existent customer support (including billing) and their track record of non-disclosure when it comes to them failing as a company. Though it isnt clear there has been a compromise of their customer billing data, i would not be surprised if there was one, and i would not be surprised if they covered it up.


With independent sites printing every other complaint against the company, how could they cover up the most distressing one possible?

People tend not to do business with companies that they do not trust. I find it difficult to believe that the issues are a wide spread as people claim... no matter how good your games are if a large percentage of your player base is getting hacked you aren't going to be the biggest in your field.

Unless you are insinuating that Japanese people are intrinsically stupid, or addicted to their gaming to a frighteningly irresponsible degree... and I don't buy that either.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.
Ranger 1
Ranger Corp
Vae. Victis.
#45 - 2011-10-27 19:55:56 UTC
Ranka Mei wrote:
Ranger 1 wrote:
Edit: I admit I am a bit skeptical of the claims that nobody trusts them. The fact that they are far and away one of the biggest distributors out there speaks otherwise.


I'd say they are as large as EA, and can be trusted as much as their Origin. 'Nuf said.

While the Japanese could buy GTC's, of course, still, it's weird they can't pay directly with their credit cards. Show me a middle man, and I'll show you a shady deal!


I have little doubt that the main reason CCP is going this route is to leverage the marketing potential Nexon has. I doubt "shady deal" enters into it, more like good business sense. It takes a large burden off of CCP, and allows them to keep their staffing under control with what looks likely to be a large influx of customers.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.
Ranka Mei
TANoshii Incorporated
#46 - 2011-10-27 20:07:42 UTC
Ranger 1 wrote:
I have little doubt that the main reason CCP is going this route is to leverage the marketing potential Nexon has. I doubt "shady deal" enters into it, more like good business sense. It takes a large burden off of CCP, and allows them to keep their staffing under control with what looks likely to be a large influx of customers.


Well, it seems the Japanese have to pay almost twice as much as the rest of the world, and a dev has already said the 3,000 En is way too much, and cannot be an accurate figure. So, I leave the 'shady deal' to be guessed (my totally speculative guess actually is that Nexon realized they could ask twice as much, in accordance with higher general fees for other Japanese MMO's, and that they may not have communicated the fact entirely too clearly to CCP). I'm curious, at leat, how this will end.

Also, I can't for the life of me fathom why the credit card handler that handles my credit card directly can not also take the credit cards of Japanese customers directly. Let alone how doing so would constitute "a large burden" on CCP.

-- "All your monies AUR belong to us!" -- CCP
Eugene Roserie
Strategic Naval Research Institute
ANAHEIM ELECTRONICS Alliance
#47 - 2011-10-27 20:10:38 UTC  |  Edited by: Eugene Roserie
Ranger 1 wrote:
Keep in mind, the Nexon ID is an ADDITIONAL layer on top of the normal CCP security for your characters and account access.

Quote:
We hereby confirm that players will keep both existing EVE accounts and characters, and that there will be no change regarding the existing EVE ID system or how it is used to access the game client and EVE-related login sites (such as EVE Gate and Account Management). Please note, however, that all players will need to establish an additional Nexon ID which will be used exclusively for billing and billing support. In short, the only change to existing account and login procedure is that after April 1, 2012 an additional login step will be added for players to access Nexon’s convenient and secure payment system.


Emphasis mine.

If there has been a large problem with CC information being hacked, there may be cause for concern.

If there has NOT a large problem with CC information being hacked (as opposed to someone taking your character for a joy ride) then this seems like a non-issue, as they will still have to deal with CCP's log in and security procedures.


Yes, your understand is right. Even if someone hacked a Nexon ID, it doesn't immediately allow EVE ID hack.
Concerned people say "Since Nexon need to deliver PLEX, they definitely have info about what Nexon ID corresponds to what EVE ID's username. If it got stolen, the hackers could use it crack EVE ID."

Tbh I think they're overconcerned, but their hate to Nexon not always come from reasonable fear. Many say they hate Nexon because they just don't like their way, or game, or someone says bad on forum, anyway.

I don't mean people should love Nexon if they don't have fair reason. Just trying to explain why Japanese ppl never stop concern this.
Ranger 1
Ranger Corp
Vae. Victis.
#48 - 2011-10-27 20:21:51 UTC
Ranka Mei wrote:
Ranger 1 wrote:
I have little doubt that the main reason CCP is going this route is to leverage the marketing potential Nexon has. I doubt "shady deal" enters into it, more like good business sense. It takes a large burden off of CCP, and allows them to keep their staffing under control with what looks likely to be a large influx of customers.


Well, it seems the Japanese have to pay almost twice as much as the rest of the world, and a dev has already said the 3,000 En is way too much, and cannot be an accurate figure. So, I leave the 'shady deal' to be guessed (my totally speculative guess actually is that Nexon realized they could ask twice as much, in accordance with higher general fees for other Japanese MMO's, and that they may not have communicated the fact entirely too clearly to CCP). I'm curious, at leat, how this will end.

Also, I can't for the life of me fathom why the credit card handler that handles my credit card directly can not also take the credit cards of Japanese customers directly. Let alone how doing so would constitute "a large burden" on CCP.


I only meant that in a customer support sense, as in dealing with Japanese only speaking customers could be problematic for CCP if there turns out to be a huge number of them (which, interestingly enough was a HUGE concern when this partnership was first revealed a few months ago).

That and the fact that their advertising efforts will likely be a great deal more effective when handled by a company that apparently has it down to a science in that part of the world, as opposed to trying to sort something out themselves.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.
Ranger 1
Ranger Corp
Vae. Victis.
#49 - 2011-10-27 20:22:46 UTC
Eugene Roserie wrote:
Ranger 1 wrote:
Keep in mind, the Nexon ID is an ADDITIONAL layer on top of the normal CCP security for your characters and account access.

Quote:
We hereby confirm that players will keep both existing EVE accounts and characters, and that there will be no change regarding the existing EVE ID system or how it is used to access the game client and EVE-related login sites (such as EVE Gate and Account Management). Please note, however, that all players will need to establish an additional Nexon ID which will be used exclusively for billing and billing support. In short, the only change to existing account and login procedure is that after April 1, 2012 an additional login step will be added for players to access Nexon’s convenient and secure payment system.


Emphasis mine.

If there has been a large problem with CC information being hacked, there may be cause for concern.

If there has NOT a large problem with CC information being hacked (as opposed to someone taking your character for a joy ride) then this seems like a non-issue, as they will still have to deal with CCP's log in and security procedures.


Yes, your understand is right. Even if someone hacked a Nexon ID, it doesn't immediately allow EVE ID hack.
Concerned people say "Since Nexon need to deliver PLEX, they definitely have info about what Nexon ID corresponds to what EVE ID's username. If it got stolen, the hackers could use it crack EVE ID."

Tbh I think they're overconcerned, but their hate to Nexon not always come from reasonable fear. Many say they hate Nexon because they just don't like their way, or game, or someone says bad on forum, anyway.

I don't mean people should love Nexon if they don't have fair reason. Just trying to explain why Japanese ppl never stop concern this.


Fairly put, thank you.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.
Ranka Mei
TANoshii Incorporated
#50 - 2011-10-27 20:23:38 UTC
Ranger 1 wrote:

I only meant that in a customer support sense, as in dealing with Japanese only speaking customers could be problematic for CCP if there turns out to be a huge number of them (which, interestingly enough was a HUGE concern when this partnership was first revealed a few months ago).

That and the fact that their advertising efforts will likely be a great deal more effective when handled by a company that apparently has it down to a science in that part of the world, as opposed to trying to sort something out themselves.


Those are good points.

-- "All your monies AUR belong to us!" -- CCP
Fujisaki
Enneagram Rockz
Empire Logistics Syndicate
#51 - 2011-10-28 07:46:20 UTC
Adding to security concern, monthly fee will rise from next April. Japanese player (including other nationalities!) "must" pay via Nexon. 14.95 $ is about 1130 yen in Japan. However, many of online games cost 1500-3000 yen in Japan.
Though exact fee is not still mentioned by Nexon, it will be higher than current value probably.

There is no merit for current players...No, ONLY DEMERIT WILL BE FROM NEXT SPRING WITH PROMOTION FOR JAPAN.
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