EVE New Citizens Q&A

Would it be possible to put pictures into the instructions? Maybe a link to a tutorial webpage with pictures (or video that would play in the ingame browser)?

A lot of important concepts need pictures to understand.

Sig radius is hard to explain. Three pictures, showing something like a shotgun hit on targets of different sizes, would explain the concept perfectly. "Turret radius smaller than target *target with small hole blown in it* Turret radius same as target *target shredded with holes* turret radius bigger than target *tiny target, mostly untouched, with holes around it*". How it's described in tutorial is a bit dry and unintuitive, because it speaks to the mathematical aspect.

Tracking confuses people; an animation of a big cartoon gun turret trying unsuccessfully to follow something zooming around it with labels of "tracking" and "angular velocity" would explain the concept perfectly.

Exploration is a beast to explain and people in the rookie channel have to tell people to google the video all the time. the video doesn't have shift-drag and alt-drag, iirc.

Other stuff: Vital, PvP-specific skills are not being taught, and the UI is a bear on all of them. Nothing teaches how to really read the star map, or to bookmark, or WHY to bookmark. None of those are really intuitive things. Nobody learns them.. which means when they wander into lowsec, they get popped fast, and then tell everyone never to leave high sec. Also, kill rights aren't explained. The way the overview is set up by default is a bit confusing, because it splashes people who aren't legal to shoot with ominous colors. Does anyone really need a color for someone at -2 status? You can't attack them..?

The Business tutorial still gives out things like Tormentors and Navitas and Bantam and tells people it's a mining ship. Fix please.

People accidentally drop tutorial missions and get locked out of the tutorials.

The Caldari military agent gives people who just stumbled dizzily away from Aura a frigate that can only use a weapon type they have no ability to arm. The Ibis has launcher hardpoints, switch Caldari skills to launcher and Civvie rocket launcher as default.

I have just started with Eve and have been palying for the past few months. I have been very lucky to have had a mentor to explain stuff to me, I had tons of Noob questions on everything.
The tutorial missions were very good to give a sense to za Noob on how things work. I got lost a couple of times on what to do but that is where my experianced friend told me what needed to be done. I can't recall specifics on what I had problems with. A mentor program may help Noobs that does not have the luck of having someone explain stuff to them. I think you have a chat channel on that but I don't recall which one it is.
After finishing the training I started the missions stuff and joined a half decent corps to bring me along further in this sandbox called Eve. After the training I am hesitant to do PvP and going to lowsec. If there is a way to make it more atractive during the career training that may have changed my paying style since all I do now is Agent missions and mine.
Overall, the career training missions are very well done, I can see tweaking required but for a game of this type that will always be the case.
Cheers

Many things mentioned here that I agree with, such as the Business tutorial not really being about business and some of the things you need to complete missions aren't actually provided.

Specifically though, the Exploration tutorial is probably the most frustrating in that the required equipment isn't given by the agent. (Also already stated.) In addition, in the two missions that require passkeys (gravimetric and ladar) the player isn't notified that you are undocking without whatever is required to complete the mission. This is very frustrating for people who've scanned down the site and warped there, only to have to go back to station. I know there are other missions where the player is reminded of a necessary component, and it should be part of this, too.

One of the most asked questions in the noobcorp channel is "I have mined enough minerals but the agent is not letting me complete the mission" when referring to making mountains of molehills 1/10. Usually the problem is that the player mined the ore at an asteroid belt instead of the mission location.

The source of the problem seems to be with the mining tutorial that pops up after accepting the mission and tells that asteroids can be found at asteroid belts. While it is true, it does misdirect people for the mission. The mission says "a bookmark has been uploaded to your people & places databank; use it to find the asteroid field". A new player probably wouldn't be able to know the difference between a specific people & places bookmark and an unlocked ability to look for asteroid belts as seen in many other games and might be confusing.

Possible solutions:

Make a special mention to the mining tutorial that pops up that for the mission you've got you need to use the specific location.

Make the popup happen later, say when you are mining the asteroid or at the beginning of 2/10.

Was doing the tutorials recently and when asked to manufacture goods for the agents imagine my joy to find every single manufacturing bay in the system and the neighbouring system full for at least 12 hours...... YAY !

How about a One-Time-Use bay that becomes available when the rookie tutorial missions needing them are accepted, that will only allow the supplied Blueprints to be used (so that people cant use high-en BPs in the slot instead).

It would need to show up in the standard Science and Industry window so new players learn where to look but be flagged or highlighted to make it obvious its for this mission. Text in th emission stating to use it etc.

On the F&I part:

You do know that as a Caldari you can't get a free Amarr rookie ship. And thus can't receive a free civilian laser, which means you will have to buy it from the market which is totally useless as you could have bought a normal laser instead.

Link to source of that please?

And you can only do Aura once where she gives you stuff, all the next times it's just text boxes.

The only thing you can do multiple times (12 specifically) are the career agents.

We're getting a bit o/t here, but just to tidy up:

You can do Aura's introductory tutorial missions as many times as you wish at any starter station.

You will receive a rookie ship, defensive module and relevant defence skill book appropriate to the starter system's faction.

The offensive module/ammo seem to default to your character's racial type and will not be given if you have already received them by doing the tutorial elsewhere.

Just made a new alt for AWOXing purposes and/or anti-mining operations and so ran the tutorials again. Some feedback from the point of view of a person that knows the basics of EVE already.





- Firstly, the exploration tutorial leads to a lot of questions in Rookie Help about wormholes because people that get scanning quickly tend to find them. Despite my best efforts at telling people 'DO NOT go into the wormhole until you can solo level 4 security missions in a ship you can afford to lose and know how to D-scan', people kept going in to them. Needless to say, newbies in Catalysts last about as long in wormhole space as an untanked AFK Hulk in Kamio's ice belt. Describing how to self-destruct a pod in rookie help is not pleasant.

- Suggested action: Remove wormholes entirely from the starting constellations.






- Secondly, there is no tutorial for directional scanning, which really, really needs to be learned by newbies, and likewise for other PVP intel tools like the 'how many pods have been killed in the last hour' tool on the star map.

- Suggested action: Add a hauling tutorial that takes place in highsec deadspace but goes through the precautions PVP aware players take when taking a ship into lowsec. 'Check your star map, two pod kills in a system in the last hour should worry you, five is proof of a gate camp and you must avoid that system at all costs', then also a 'use D-scan to determine roughly how far away a wreck is' tutorial ('I've placed a wreck of a ship 500, 5000, 25000 or 50000km away, use D-scan to discern which, and use the appropriate gate, if you get it wrong you will be attacked and will need to start the tutorial again').
You could also add a tutorial for the directional element of D-scanning, but the distance tool is more important for someone trying to avoid a hunter. The directional element becomes relevant when you are the hunter not the hunted.





- Third, some more advice on fitting would be good. When I first did the tutorials as a newbie, I attached a mix of blasters and railguns to my new Catalyst and had shield resist mods and armor repairers. (Oops). While the tutorials point you to some out-of-game resources for fittings, a basic explanation of WHY you shouldn't mix armor and shield tanks, and WHY you want to avoid mixed guns would be a good idea. Likewise explanation of the differing uses of active tanks, buffer tanks and
ASB-style unsustainable burst tanks would help.
- Suggested action: Add tutorials covering in detail why you'd swap fittings from situation to situation. Example: one mission against Guristas where you are advised to fit ECCM to deal with their jamming and are given two ECCM modules, then another against Serpentis where you are told 'remove those ECCM modules, they won't help here, instead you want a SeBo to counter their tracking disruption.

CCP and making decisions that are both logical and make sense...that is something new.

But I agree. Fix it now or delete the whole tutorials as a wrong tutorial is even worse then no tutorial.