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Skill not completing

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Ikasha Aurilen
State War Academy
Caldari State
#1 - 2013-01-07 01:35:30 UTC
I wasn't sure where to put this as I couldn't find a bug forum.

Basically I've having a very serious bug.

I was training Heavy assault missiles to level 3. However upon completion the skill remained on COMPLETION IMMINENT for a few minuets and the next skill in my queue would not start.

I pressed apply and my next skill started. however heavy assault missiles 3 never completed. it has now been removed from my queue however it appears to be roughly a 3rd completed on my character sheet.

I have now relogged the skill currently training is still training.

However Heavy assault missiles currently shows -142,153/24,000 sp, and the sp is going down. the white progress bar currently goes all the way across the character sheet in the opposite direction. The character sheet also shows 2 skills to currently be training.

I have opened a petition, but I'm freaking out my sp is draining in front of me.
Veronica Kerrigan
Surgically Constructed L Feminist
#2 - 2013-01-07 01:40:09 UTC
File a bug report, wait for GM response. Hope you get some free SP to cover the lost training time!
Spurty
#3 - 2013-01-07 01:40:46 UTC
You've hit SNAFU!

Congrats.

Wait until the petition is actioned.

CCP bods will solve your woes and are very generous if they are at fault.

TL;DR relax

There are good ships,

And wood ships,

And ships that sail the sea

But the best ships are Spaceships

Built by CCP
Tah'ris Khlador
Space Ghosts.
Break-A-Wish Foundation
#4 - 2013-01-07 01:43:07 UTC
You should also file a Bug Report with a screen shot of the skillpoints that are running away from you. Photographic evidence and whatnot.

I was joking in another thread about going backwards in time. Apparently I wasn't actually joking.

Member of the Pink Pony Killboard Padding Alliance
Flakey Foont
#5 - 2013-01-07 01:52:43 UTC
Did you clear your cache?
Ocih
Space Mermaids
#6 - 2013-01-07 01:55:28 UTC
You figured out how to untrain heavy missile? What's the problem?

Serious note though, chances are it's UI and not actually an issue, though if it's all borked it could be diffcult to add queue so they might give you some SP if time is lost.
Ikasha Aurilen
State War Academy
Caldari State
#7 - 2013-01-07 02:05:55 UTC
I didn't realise I could make a bug report, however I have now made one so hopefully I'll get this sorted out soon.

No I didn't clear cache
Rengerel en Distel
#8 - 2013-01-07 02:12:09 UTC
there was another thread like this a couple days ago, think someone suggested removing the skill from your queue, then putting it back in and applying. don't recall if the OP in that thread said if it worked or not.

With the increase in shiptoasting, the Report timer needs to be shortened.
Ikasha Aurilen
State War Academy
Caldari State
#9 - 2013-01-07 02:56:29 UTC
Rengerel en Distel wrote:
there was another thread like this a couple days ago, think someone suggested removing the skill from your queue, then putting it back in and applying. don't recall if the OP in that thread said if it worked or not.


The thing is I would be scared of doing this because the skill is supposed to have completed to level 3 and I wouldn't want to loose that.
Xercodo
Cruor Angelicus
#10 - 2013-01-07 09:22:51 UTC
Ikasha Aurilen wrote:
I didn't realise I could make a bug report, however I have now made one so hopefully I'll get this sorted out soon.


Yup in-game bug report tool is pretty awesome :D

The Drake is a Lie
Trdina Rasputin
Man-dingo
#11 - 2013-01-07 15:25:03 UTC
Ikasha Aurilen wrote:
Rengerel en Distel wrote:
there was another thread like this a couple days ago, think someone suggested removing the skill from your queue, then putting it back in and applying. don't recall if the OP in that thread said if it worked or not.


The thing is I would be scared of doing this because the skill is supposed to have completed to level 3 and I wouldn't want to loose that.




i removed skills a lot of times. and i never lost training time.
Krixtal Icefluxor
INLAND EMPIRE Galactic
#12 - 2013-01-07 15:27:45 UTC
Ikasha Aurilen wrote:
I wasn't sure where to put this as I couldn't find a bug forum.

Basically I've having a very serious bug.

I was training Heavy assault missiles to level 3. However upon completion the skill remained on COMPLETION IMMINENT for a few minuets and the next skill in my queue would not start.

I pressed apply and my next skill started. however heavy assault missiles 3 never completed. it has now been removed from my queue however it appears to be roughly a 3rd completed on my character sheet.

I have now relogged the skill currently training is still training.

However Heavy assault missiles currently shows -142,153/24,000 sp, and the sp is going down. the white progress bar currently goes all the way across the character sheet in the opposite direction. The character sheet also shows 2 skills to currently be training.

I have opened a petition, but I'm freaking out my sp is draining in front of me.



I had the exact same thing happen about 2 weeks ago. I only noticed when I activated EVEMon and it said the skill was paused and that just was not correct.

Indeed, the skill was just sitting there unmoving whether or not I hit Apply or Pause.

Solution was to remove then re-insert the skill 3 times, then it finally took and completed itself a few seconds later.

No bug report filed as I assumed this would affect more than just myself, or to rare to bother with. Apparently not.

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882
Jint Hikaru
OffWorld Exploration Inc
#13 - 2013-01-07 16:36:19 UTC
Ikasha Aurilen wrote:
Rengerel en Distel wrote:
there was another thread like this a couple days ago, think someone suggested removing the skill from your queue, then putting it back in and applying. don't recall if the OP in that thread said if it worked or not.


The thing is I would be scared of doing this because the skill is supposed to have completed to level 3 and I wouldn't want to loose that.


I wouldnt worry about loosing a level 3 skill, whats that, like a few hours?

Anyway, I hope your bug report gets you a fix.

Jint Hikaru - Miner / Salvager / Explorer / SpaceBum In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move.
CCP Eterne
C C P
C C P Alliance
#14 - 2013-01-07 17:54:35 UTC
Actually, I would imagine this would be a case where you might have been podded and your training time didn't update, so your client was out of synch with the actual server clock. Unless you weren't podded, in which case I suggest filing a petition, but be aware it may take some time to be finished as we're still under a post-holidays backlog.

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@CCP_Eterne ※ @EVE_LiveEvents
Unsuccessful At Everything
The Troll Bridge
#15 - 2013-01-07 18:23:55 UTC
Krixtal Icefluxor wrote:

Solution was to remove then re-insert the skill 3 times, then it finally took and completed itself a few seconds later.


Confirming that removing then re-inserting with skill fixes most problems. Big smile

Since the cessation of their usefulness is imminent, may I appropriate your belongings?
Krixtal Icefluxor
INLAND EMPIRE Galactic
#16 - 2013-01-07 18:28:24 UTC
CCP Eterne wrote:
Actually, I would imagine this would be a case where you might have been podded and your training time didn't update, so your client was out of synch with the actual server clock. Unless you weren't podded, in which case I suggest filing a petition, but be aware it may take some time to be finished as we're still under a post-holidays backlog.



No podding. Happened literally at random. Will file petition if it occurs again, but God I hope not. Lost at least 28 hours of training till problem found.

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882
Remiel Pollard
Aliastra
Gallente Federation
#17 - 2013-01-07 18:32:53 UTC
I've had this happen before. Twice. One time, I had about two hours open on my skill queue, and was trying to add a new one and it kept telling me that it couldn't because my skill queue was full Roll Anyway, my solution (which worked both times):

1. remove all skill training, exit game

2. log back in, re-apply skill training.

It's pretty much the equivalent of a reset. See if this works for you. In the meantime, still file a bug report, because even if there's a functional work around, anything that requires a work around is probably still a bug.

“Some capsuleers claim that ECM is 'dishonorable' and 'unfair'. Jam those ones first, and kill them last.” - Jirai 'Fatal' Laitanen, Pithum Nullifier Training Manual c. YC104
Krixtal Icefluxor
INLAND EMPIRE Galactic
#18 - 2013-01-07 18:42:44 UTC
Unsuccessful At Everything wrote:
Krixtal Icefluxor wrote:

Solution was to remove then re-insert the skill 3 times, then it finally took and completed itself a few seconds later.


Confirming that removing then re-inserting with skill fixes most problems. Big smile


Unfortunately, it won't fix your posts.

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882
Feer Truelight
#19 - 2013-01-07 18:50:04 UTC
HAD the exact same problem.

Relogged, paused, unpaused, removed the skill. Now it works.

What i did before: Jumpclone'd.

So what I suggest: After Jumpcloning (what I assume u did) remove all skills, relog. Add skills and start training.

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Krixtal Icefluxor
INLAND EMPIRE Galactic
#20 - 2013-01-07 18:53:40 UTC
Feer Truelight wrote:
HAD the exact same problem.

Relogged, paused, unpaused, removed the skill. Now it works.

What i did before: Jumpclone'd.

So what I suggest: After Jumpcloning (what I assume u did) remove all skills, relog. Add skills and start training.


No jumpcloning involved either. IT literally was out of the blue as far as I can tell. After Retribution release.

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882
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