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How to: Creating Bug Reports

First post
CCP Spitfire
C C P Alliance
#1 - 2011-09-06 06:53:19 UTC  |  Edited by: CCP Falcon
Bugreports are totally unrelated to petitions, and filing a bugreport for reimbursement or help will not work, as bugreports are never seen by the GM/support team. The only time a bugreport will be answered is if CCP needs feedback on a specific report.
You can petition to get help from a GM by using this form or use the in-game petition system.

Please read this page on how to make good bug reports:

You can also use the new ingame Report Bug feature that you find under the help menu (F12).

Written by BH Strijd, the following is an example of a well written bug report, it should inspire and help you write a more rounded report and give you some confirmation of what to include in a bug report. Just supplement your report with the information provided here. The contents of this report contain information based on a previous well known bug. Following the outline of this report will help us process your report quicker.

Jump Clones: Character sheet does not show updated attributes/augmentations after clone jump

Game Mechanics



After a player clone jumps, the augmentations tab on the character sheet does not show any implants. The previous clones attributes still appear in the Attributes tab and is used to calculate skill time.

This is causing confusion when skills are set immediately after activating a jump clone.

Relogging the client cleans up this issue but it appears the skill training needs to be restarted to take new implants into account.

Reproduction Steps:
1. Record the data in the character sheet's Augmentation tab and Attributes tab.
2. Jumpclone to a clone which contains implants.
3. View the Augmentation tab, notice no implants are listed.
4. View the Attributes tab, notice the attributes are the same as before jumping (same numbers recorded in step 1).
5. Restart the client.
6. Notice attributes and implants now appear correctly.

Intel Pentium 4 2.8GHz
Realtek on-board sound
Nvidia 7800GTX

Files Attached:
Screenshots - drawn on in paint or similar application to highlight the problem
Logserver Logs

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