EVE General Discussion

As you may have noticed, spammers have been recently paying us a visit, opening paying accounts for the sole purpose of spamming our forums. The sites and executable that they have been linking to contain keyloggers. These keyloggers capture your account and password information, rendering your account vulnerable to third-party access and abuse.

We are, and will continue to work diligently in regards to this form of abuse towards our community, and strongly urge you those of you who may have accidentally clicked those links to run a full system scan and change your passwords. It is also advisable to always make sure that your operating system and virus scanner (you do have one, right?) is up-to-date.

We apologize for the inconveniences this spam may be causing you. If you come across said spam, please use the report link, which is located in the top right-hand corner of the offending post. Alternatively with phishing emails, the best route to follow in order to ensure that they're not fooling others is to forward the mail to security@ccpgames.com. That way we can deal with the matter with all of the best possible information available to us.



Game Master Support Blogs
* Account Security

We’ve had a significant increase in hacking in the past months probably in response to our Unholy Rage campaign. Accounts are being keylogged by ISK sellers. The same pattern is being witnessed in other MMOs. We have made it harder for them to “farm” ISK by ingame means and thus they turn to desperation in order to stay afloat.

We are working as hard as we can in solving these issues. Unfortunately, Customer Support has to take preemptive action when accounts have been accessed by IPs frequently used by hackers, even though nothing has been stolen yet. We need to make sure that our affected players are aware of the danger and that they take appropriate action in order to secure their systems.

There are ways to avoid getting hacked and we urge all players to take note;

1. Never buy ISK for real money.
2. Never visit ISK selling websites.
3. Never user macro programs.
4. Never share accounts with anyone.
5. Avoid logging into EVE using public computers.
6. Do not use the same username in different MMOs and if you do, certainly do not use the same password.
7. Change your password periodically.
8. Have your password complex.

Following these simple steps will make it much less likely that one’s account will be hacked.

We hope that you, our fine players, will assist us in this by not doing business with hackers and ISK sellers and by encouraging other to do the same.

We've identified a new phishing attempt with a PLEX reactivation offer, similar to an email we sent out late last year. The email sender is using "offers@eveonline.com" in an attempt to make the email appear to be legit. Please be advised that CCP has not sent this email out, and we encourage you to discard it immediately.

We have discovered a new account Phishing scam.

It's offering 5 days of free activation. It gives you a link that shows "eveonline.com" but is hyper linked to a different address.

DO NOT click on it.

If you have any question of any link in any email right click it and copy it. Paste it into note pad to reveal the actual web address. It will show you the link's actual destination. If it doesn't look legitimate do not click on it.

In this case the web link has eve-online in the address portion then has .zxq.net instead of .com. It also has an extension that "copies" eveonline.com at the end of it to catch the images.

We have another phishing email informing people that there have been changes to their account and asking you to check your account if you did not make these changes. The URL they are giving is of course false, please do not put in your account information there.

Remember to only use secure.eveonline.com (and spelled correctly ) to access your account details. Surf safe everyone!

New phishing mail:

Hello,

This is an automated notification regarding the recent change made to your EVE account. Your account security info has recently
been modified through the Account Management website. If you did NOT make any changes to your account, we recommend you check the account with
the following link for assistance keeping your account as secure as
possible:

http://www.eveonline.info*badstuffhere*html"> http://www.eveonline*badstuffhere*.html

For more information or answers to Frequently Asked Questions, contact the Account Services
team.

Sincerely,
TheEVE-online Account Team

This is an automated notification regarding the recent change(s)
Our goal is to make the experience may be the most EVE games, so we hope to get epic of your feedback for registered users of EVE. We invite you to join an online survey in your feedback will help us to decide what will we focus on the next few months.

The website in question looks like http://www.eveonline.com but instead of an "L" it uses the number "1"

Here's another nefarious Web site you should not visit: http://eveonline-accountmanagement.limeDONOTCLICKORPASTEwebs.com/images/https/secure.eveonline.com/login.aspxReturnUrl2fAccountManMenu.aspx3faid3d103543aid193543.htm

Reported: There's an email circulating that offers 60 GTC for 360 mil ISK. The from line appears that it say "support@eveonline.com". Do not click on any of the links in this email as it is not from CCP.

There is another malicious email out there. It has the subject "EVE Online: Character Transfer" and appears to have been sent from "Offers@eveonline.com". It asks you to visit the Account Management page, but the URL provided in the mail instead leads to a phishing site. Please do not click that link.