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[Issue] Margin Trading Scam

Author
Mag's
Azn Empire
#21 - 2012-12-23 08:35:43 UTC
Three things stood out in the OP.

Cheekything wrote:
It's effectively an exploit/bug,

tl:dr It's annoying, cant do it in real l
First off it's not an exploit or a bug.

Being 'annoying' is not a reason for change.

Then we come to the final doozy. Real life.
What relevance does that have? I can't warp between planets in real life, does this mean we should end warp travel in Eve?
Also, if you honestly believe you can't do this in real life, I doubt your claim not to have fallen for this in game.

This scam relies on peoples greed and get rich quick mentality. Much like the send me 100 mill and I'll double it.

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

Rob Crowley
State War Academy
#22 - 2012-12-23 10:16:47 UTC
Gizznitt Malikite wrote:
You do realize you can't identify if a buy order with a minimum buy amount is legit or not.... It might be, it might not be... Hence, the minimum buy order scam also falls under your technical scams category.
So for this example we assume that Margin Trading issues don't exist and the buy order is technically covered? In that case you can identify with 100% certainty if the buy order is technically legit: it is because all buy orders are technically legit if no MT is involved. If it asks for 10 items and you bring 10 items you will be paid. That doesn't mean the buy order can't be used for a scam like if the issuer knows you probably won't be able to find 10 items, but that's not a problem IMO, that's what I would call a proper scam. As I said before it falls into my technical scam category, but you can 100% identify/avoid it just by reading the buy order properly and noticing that you'll need 10 items, no interpretation or common sense required, so that's fine in my book.

Quote:
I have similar feelings to you on scams... I believe that a healthy scam should be avoidable by informed participants.
Now here's a little problem then, you can't be informed enough to identify all possible ways of MT manipulation.
Consider this example:
An item that is traded in rather low quantities has sell orders for 1 bil and buy orders for 800m. A "scammer" has 1 such item and wants to sell it for as much money as possible. He creates a buy order for 900m and uses MT to not cover the order. Now there's no way anyone can be informed enough to notice that this is a fake order because this looks like a normal thing that happens all the time. (And should you think that these numbers are suspicious, then just use subtler numbers instead, it's about the principle.) This new buy order will likely manipulate the market price of this item upwards eventually, cause it looks like there's increased demand and other buy order issuers might feel inclined to increase their order prices to match the fake order and sell order holders will maybe increase or at least not lower the prices on their orders. I consider this a problem because the "scammer" increased the price of an item with a buy order while never risking that he had to pay the price of that buy order.

I totally agree with you on the station trading thing, scams shouldn't use technically induced lag.

Quote:
This is very different than a failed buy order (which fails do to the margin trade skill), because the transaction fails and neither the buyer nor the seller get anything. There is no trick nor profit in that transaction.... There is nothing unfair about this exchange... (actually, I have an issue with the automatic creation of a sell order when a buy order fails... but that's auxillary to this discussion).
The thing is: a buy order on the market is a promise that you can sell that thing for that price at that place at that time. And you might spend time and money (not necessarily on a scammer's overprized sell order) to make use of that promise. So there is inherently a loss incurred if this promise doesn't hold true.

As I said, I don't really fight the MT scam as such, which I think would survive in some form even without MT, probably by just using minimum buy amount or by being logged on and manually deleting the buy order after the sell order sold, which both are proper scams in my book and not a problem. What I'm fighting is the crappy game mechanic of the MT skill which IMO is hurtful to the economic system.

I agree on the automatic sell order creation if that's what happens when you pop a fake buy order, but that's another issue.

Mag's wrote:
Then we come to the final doozy. Real life.
What relevance does that have? I can't warp between planets in real life, does this mean we should end warp travel in Eve?
Silly troll logic. While Eve's space travelling is not based on RL space travelling, Eve's economic system is based on the RL one. So anything in the economic system that is a problem in RL is likely a problem in Eve too.

Quote:
Also, if you honestly believe you can't do this in real life, I doubt your claim not to have fallen for this in game.
I already asked for RL examples of working payment systems which have technically invalid orders combined with anonymity. The one example I got so far is anonymous pizza ordering, which does exist but clearly is not a very solid system and gets abused, just not often enough to make it completely unusable (though many pizza deliveries don't use it in this form because of the abusement issues).
If you can enhance the discussion with more examples feel free to do so.
Mag's
Azn Empire
#23 - 2012-12-23 14:19:16 UTC
Even though I was actually quoting the OP, I'll respond.

Rob Crowley wrote:
Mag's wrote:
Then we come to the final doozy. Real life.
What relevance does that have? I can't warp between planets in real life, does this mean we should end warp travel in Eve?
Silly troll logic. While Eve's space travelling is not based on RL space travelling, Eve's economic system is based on the RL one. So anything in the economic system that is a problem in RL is likely a problem in Eve too.
Based on RL, doesn't mean it's relevant to balance of a game mechanic. Based on, doesn't mean just like. It means based on.

Much like throwing in the terms exploit and bug, when they have no relevance to the discussion. Like saying silly troll logic, when someone disagrees with an argument. They are weak and irrelevant, poor man's arguments.

Those arguments, don't enhance much at all.

Rob Crowley wrote:
Quote:
Also, if you honestly believe you can't do this in real life, I doubt your claim not to have fallen for this in game.
I already asked for RL examples of working payment systems which have technically invalid orders combined with anonymity. The one example I got so far is anonymous pizza ordering, which does exist but clearly is not a very solid system and gets abused, just not often enough to make it completely unusable (though many pizza deliveries don't use it in this form because of the abusement issues).
If you can enhance the discussion with more examples feel free to do so.
Just as the Eve market is based upon the real life one, my point was more towards scam and scandals based upon similar things. You can't fit the exact framework, because no market in real life fits Eve's.

Scams in real life go more towards making other believe something is worth more than it is, so they think a quick buck is to be made.
Whatever the scam or scandal, it's all based on peoples greed and need for a quick buck. Even the banks have been at it.

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

Rob Crowley
State War Academy
#24 - 2012-12-24 00:00:35 UTC
Mag's wrote:
Rob Crowley wrote:
Silly troll logic. While Eve's space travelling is not based on RL space travelling, Eve's economic system is based on the RL one. So anything in the economic system that is a problem in RL is likely a problem in Eve too.
Based on RL, doesn't mean it's relevant to balance of a game mechanic. Based on, doesn't mean just like. It means based on.
Well, could you provide a reason then why the particular MT issue is only a problem on a RL market but not on Eve's? What are the relevant differences between a real market and Eve's in this regard?

Quote:
Like saying silly troll logic, when someone disagrees with an argument.
Oh come on... Of course I could have used friendlier wording, but you basically pulled the equivalent of the old "You can't expect consistency in a story with dragons and magic." trolling. I'm pretty sure you're too smart to actually consider it a serious argument.

Quote:
Just as the Eve market is based upon the real life one, my point was more towards scam and scandals based upon similar things. You can't fit the exact framework, because no market in real life fits Eve's.
That's a rather bold claim. I have to admit I can't name any specific market with an anonymous broker system in RL, but I would be quite surprised if such a market didn't exist at all. I would expect something like this in stock trading maybe.

Quote:
Scams in real life go more towards making other believe something is worth more than it is, so they think a quick buck is to be made.
Whatever the scam or scandal, it's all based on peoples greed and need for a quick buck. Even the banks have been at it.
Yeah, I think with the exception of maybe the OP everybody in this thread agrees that scams as such are fine in Eve. However, that doesn't mean that the MT mechanic isn't crappy. And I don't want a crappy game mechanic to stay just so one more scam is possible.
Omnathious Deninard
University of Caille
Gallente Federation
#25 - 2012-12-24 11:47:51 UTC
I know the secret to destroy the margin trading scam, it works surprisingly well. Would you like to know?

If you don't follow the rules, neither will I.

Rob Crowley
State War Academy
#26 - 2012-12-24 13:30:23 UTC
Omnathious Deninard wrote:
I know the secret to destroy the margin trading scam, it works surprisingly well. Would you like to know?

No.
Mag's
Azn Empire
#27 - 2012-12-24 19:06:11 UTC  |  Edited by: Mag's
Rob Crowley wrote:
Well, could you provide a reason then why the particular MT issue is only a problem on a RL market but not on Eve's? What are the relevant differences between a real market and Eve's in this regard?
One is in a game and the other is real life. The affect in one, is disproportionate to the other.

Rob Crowley wrote:
That's a rather bold claim. I have to admit I can't name any specific market with an anonymous broker system in RL, but I would be quite surprised if such a market didn't exist at all. I would expect something like this in stock trading maybe.
Yes the stock market may be similar, but not the same. This is another reason why real life comparisons when talking about game mechanic balance, simply do not work.
Much like insurance in Eve and real life. You pay to insure and get paid when your vehicle is destroyed. But look at the details and the whole comparison starts to fall apart.

Rob Crowley wrote:
Quote:
Scams in real life go more towards making other believe something is worth more than it is, so they think a quick buck is to be made.
Whatever the scam or scandal, it's all based on peoples greed and need for a quick buck. Even the banks have been at it.
Yeah, I think with the exception of maybe the OP everybody in this thread agrees that scams as such are fine in Eve. However, that doesn't mean that the MT mechanic isn't crappy. And I don't want a crappy game mechanic to stay just so one more scam is possible.
I honestly don't see it as crappy, simply because it doesn't solely rely upon the MT skill. It needs people to fulfil buy orders, in order for the scam to work.
This is the point when people have full control over their own actions. Whether they check the market history of an item, or prices in other regions, is down to them. But if you pay massively over the odds for something, without checking prices first, then why complain about the MT skill later?

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

Angry Mustache
KarmaFleet
Goonswarm Federation
#28 - 2012-12-25 00:45:20 UTC
The only reason margin trading is allowed to exist in Real Life is because there is accountability for actions and orders, accountability which is lacking in EVE. If orders fail, if trades go bad, there are assets which can be seized and liquidated to compensate the victims. If accountability is not present, margin trading as a parallel should not be present.

As it stands, margin trading is a vital part of EVE's economy that lets traders leverage their assets and increase liquidity, and without it, much of the bulk buy orders that are key to trading would disappear, removing margin trading is not an option, but giving buyers more information on buy orders would be much welcomed.

A simple example would be (open to tweaks)

If the buyer does not have sufficient isk to fulfill the minimum buy amount allowed, the order is shown in RED
If the buyer has enough isk in wallet and escrow to fulfill the minimum buy amount, but not enough for the whole order, the order is shown in ORANGE
If the buyer has more isk in wallet and escrow than the complete value of the buy order, the order is shown in YELLOW
if the buyer has lots of isk available, more than the total value of all total market obligations, the order is shown in GREEN.

Information available to a player should be plentiful and accurate so we can make the best decisions in our situation. this lack of information regarding market orders is a oddity in EVE.

The best metaphor for margin scamming right to the rest of EVE regarding the unreliability of information would be like this.

You see a hauler in low-sec, but it could also be a bait tanked drake, the only way to know for sure is to bump the ship. Experienced players might be able to determine what the ship is by looking at the behavior of the ship, but the UI will only tell you it is a hauler. Now how many players would be happy with that situat

Imagine the rage that would ensue if combat UI was not absolutely accurate, or if a module was introduced that let you camouflage your ship as another. that's what margin trading depends on right now, the inability of the EVE market UI to give the needed information.

An official Member of the Goonswarm Federation Complaints Department.

Rob Crowley
State War Academy
#29 - 2012-12-25 08:46:24 UTC
Mag's wrote:
Rob Crowley wrote:
Well, could you provide a reason then why the particular MT issue is only a problem on a RL market but not on Eve's? What are the relevant differences between a real market and Eve's in this regard?
One is in a game and the other is real life. The affect in one, is disproportionate to the other. (...) Yes the stock market may be similar, but not the same. This is another reason why real life comparisons when talking about game mechanic balance, simply do not work.
Much like insurance in Eve and real life. You pay to insure and get paid when your vehicle is destroyed. But look at the details and the whole comparison starts to fall apart.
I'm sorry, but I can't really answer to that if you just claim that the markets are too different to compare, but you don't go into some detail and provide some arguments as to how they are different exactly and why that means that the MT mechanic is not a problem in Eve when it is in RL.

Quote:
This is the point when people have full control over their own actions. Whether they check the market history of an item, or prices in other regions, is down to them. But if you pay massively over the odds for something, without checking prices first, then why complain about the MT skill later?
Yeah, as I said I'm not fighting the scam, I'm fighting the game mechanic of the MT skill, which just incidentally happens to be used for the scam too. There are a lot of use cases for the MT skill where you won't be able to see that the buy order will fail by looking at market history or any other use of common sense.
Rob Crowley
State War Academy
#30 - 2012-12-25 08:52:02 UTC
Angry Mustache wrote:
The only reason margin trading is allowed to exist in Real Life is because there is accountability for actions and orders, accountability which is lacking in EVE. If orders fail, if trades go bad, there are assets which can be seized and liquidated to compensate the victims. If accountability is not present, margin trading as a parallel should not be present.
Thanks, finally someone agreeing with what I've been preaching in this thread. Smile

Quote:
As it stands, margin trading is a vital part of EVE's economy that lets traders leverage their assets and increase liquidity, and without it, much of the bulk buy orders that are key to trading would disappear, removing margin trading is not an option, but giving buyers more information on buy orders would be much welcomed.
I'm not sure I'd call it leveraging your assets as MT in Eve will work without any securities and I guess that often buy orders are covered in the future by selling already completed parts of the order, but that's not important really. I don't think the MT skill is that integral to the economy as you think, professional traders (which I guess are a small minority on the market) would need to have 4x as much ISK to put on their orders or alternatively just make new orders more often. IMO not a game breaker but a mild inconvenience, as I said before it's not my prefered solution though.

Quote:
If the buyer does not have sufficient isk to fulfill the minimum buy amount allowed, the order is shown in RED
If the buyer has enough isk in wallet and escrow to fulfill the minimum buy amount, but not enough for the whole order, the order is shown in ORANGE
If the buyer has more isk in wallet and escrow than the complete value of the buy order, the order is shown in YELLOW
if the buyer has lots of isk available, more than the total value of all total market obligations, the order is shown in GREEN.
I don't like this solution though, because while it would solve the MT issue IMO it gives way too much information about the buy order issuer. IMO the information that is missing is about the order, not about its issuer, and allowing people to gather information about someone's wallet balance is not something I can agree with.

How do you like my earlier proposed solution of automatically removing individual buy orders as soon as they become uncovered? It's even easier to implement than yours and while it does limit the abilities of professional traders a little bit compared to now, I feel it's easily manageable to keep your buy orders individually covered while still making good use of MT.

Quote:
The best metaphor for margin scamming right to the rest of EVE regarding the unreliability of information would be like this.

You see a hauler in low-sec, but it could also be a bait tanked drake, the only way to know for sure is to bump the ship. Experienced players might be able to determine what the ship is by looking at the behavior of the ship, but the UI will only tell you it is a hauler. Now how many players would be happy with that situation.
You know how you can avoid falling for this? Apply a bit of common sense, lad! A hauler in lowsec is obviously too good to be true! If you weren't so greedy to go for a hauler killmail and just settled for a mission running noob Caracal you wouldn't have fallen for this. You also could've looked at the killboard history of killed haulers in that system, but you just like to jump into lowsec uninformed, don't you?
Omnathious Deninard
University of Caille
Gallente Federation
#31 - 2012-12-25 14:53:19 UTC
Margin trading scam
Rob Crowley wrote:
You know how you can avoid falling for this? Apply a bit of common sense, lad!

Take some of your own advise and use it

If you don't follow the rules, neither will I.

Mag's
Azn Empire
#32 - 2012-12-25 22:39:17 UTC
Rob Crowley wrote:
I'm sorry, but I can't really answer to that if you just claim that the markets are too different to compare, but you don't go into some detail and provide some arguments as to how they are different exactly and why that means that the MT mechanic is not a problem in Eve when it is in RL.
Sorry, what?

When you asked what the difference was, I assumed (wrongly it seems) that you were already aware I don't think the Eve market is like any RL one. I was pointing out that scams in real life, affect people in a far more disproportionate way, than any Eve scam.
Plus Eve is designed to include scams as part of it's game play. They even advertise it as such.
Do I have to mention why scam are bad in real life? What exactly are you missing here?

Banks have recently found themselves having to pay very large fines, for scandals of late. The libor scandal, springs to mind.

Differences? Let's list one simple difference shall we, the skills we buy and train. If you can point to every skill and a counterpart, then be my guest. But like I said, the MT skill is not solely responsible for the scam and it can so easily be avoided.

Rob Crowley wrote:
Yeah, as I said I'm not fighting the scam, I'm fighting the game mechanic of the MT skill, which just incidentally happens to be used for the scam too. There are a lot of use cases for the MT skill where you won't be able to see that the buy order will fail by looking at market history or any other use of common sense.
As far as the skill is concerned, many many players use it for exactly what it was intended for. It works well, so doesn't need change.

Common sense comes, with looking at the prices and finding out what a product is worth. I personally have never had an issue with this and wouldn't blame an unrelated skill if I did.

Now let's ask you about something you stated.
Rob Crowley wrote:
The Margin Trading scam is an exploit.
Can you show me proof? I've never seen anything from a CCP Dev regarding this.

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

Raw Matters
Brilliant Starfire
#33 - 2013-01-03 11:34:42 UTC  |  Edited by: Raw Matters
This scam is very easy to counter by using "brain" (tm).

1. Check the market and realize someone is paying a lot more for an item than someone is selling it.
2. Understand that if the seller would have seen the buy order, he would have definitely sold it to that guy instead of putting it on the market.
3. Realize that you did not just get lucky today, but that it is a scam.

On the other hand, I recently got 100m for a 1m Corpii B-Type, because someone was not doing the scam right. ;)
Epsilon Bathana
EPS Kings
#34 - 2013-01-06 16:42:54 UTC
You might reason that it is actually the returning of the ESCROW that is broken.

If somebody tries to sell to a buy order, but it fails due to insufficient funds of the buyer, he is at default. To my knowledge when this happens the order is removed and the (23% at MT 5) ESCROW is returned to the buyer.
This is WRONG. The ESCROW should be given to the "damaged" party, the party willing to sell without the seller having to deliver any of the requested goods. This way he is partially compensated for the fraud and he can try to sell the goods to orders that do go through.

MT scams will be more riskfull and it might trigger the creation of a new profession: MT scam busters.

In order to not completely penalizing honest traders, the change could include a 1 (X?) day notice period in which the buyer is emailed that he is is at default and has limited time to get the extra money in order to get the goods that he wanted) however he should not be able to change/cancel the order any more
Gizznitt Malikite
Agony Unleashed
Agony Empire
#35 - 2013-01-06 18:03:51 UTC
Epsilon Bathana wrote:
You might reason that it is actually the returning of the ESCROW that is broken.

If somebody tries to sell to a buy order, but it fails due to insufficient funds of the buyer, he is at default. To my knowledge when this happens the order is removed and the (23% at MT 5) ESCROW is returned to the buyer.
This is WRONG. The ESCROW should be given to the "damaged" party, the party willing to sell without the seller having to deliver any of the requested goods. This way he is partially compensated for the fraud and he can try to sell the goods to orders that do go through.

MT scams will be more riskfull and it might trigger the creation of a new profession: MT scam busters.

In order to not completely penalizing honest traders, the change could include a 1 (X?) day notice period in which the buyer is emailed that he is is at default and has limited time to get the extra money in order to get the goods that he wanted) however he should not be able to change/cancel the order any more


Escrow funds in this game are a weird thing.... First, they are used up first... meaning if I place a buy order for 4 items, and 25% is put into escrow, I can sell myself one of those items to empty the "escrow" funds... and then I still have a buy order up for 3 more of those funds.... Then I transfer isk away and the margin trade scam is working the same as it is now....
Bugsy VanHalen
Society of lost Souls
#36 - 2013-01-07 16:21:14 UTC  |  Edited by: Bugsy VanHalen
There is one very simple fix for this.

It would not only eliminate the margin trading scam except for the excessively lazy. But would improve the margin trading functionality for the traders that use it as intended.

Add a show info for market orders. This would allow you to view stats of the order. Such as the available escrow, total units of the original order, blocks of goods sold to the order, and possibly if the traders who placed the order has enough isk available in the appropriate wallet to cover the order if the escrow is not sufficient. This would not need to show the owners wallet balance, but only a green/red icon to indicate in the required funds are covered.

Any time you see an order you are not sure or suspicious about, you can check the info to see if it is a valid order or not. Not only would this expose scam orders but allow you to double check larger orders to make sure they will not fail before completing them. This would benefit the trader who owns the order by allowing the order to show it would fail if the owners wallet drops to low while they are offline. Allowing the order to stay active and be available once the owners wallet recovers.

It is not like this would be a major inconvenience. You do not have to show info on every order, unless you are OCD paranoid. But will allow you to double check any suspect orders.

For example if I placed a constellation wide order for 100,000,000 units of tritanium with a 100,000 minimum buy, And I have margin trading trained to 4. I have no intention of this order to fail, but as the escrow is limited there is a chance my buy orders could fill before my sell orders. Rather than have my order fail and come back the next day to a limited amount of trit and have to place another order. Potential clients could view the stats of the order and not sell to it until my wallet recovered giving the order an increased chance of completion. Better for me and better for the client that would have suffered a failed order otherwise.

At the same time any true margin trading scam would be transparent, and an obvious scam to anyone who bothered to check the info on the order.

As a result margin trading, as it was intended to work is actually improved, while margin trading scams are all but eliminated.
Maire Gheren
Imperial Shipment
Amarr Empire
#37 - 2013-01-09 11:55:57 UTC
Epsilon Bathana wrote:
This is WRONG. The ESCROW should be given to the "damaged" party, the party willing to sell without the seller having to deliver any of the requested goods..

Go to the grocery store. get some food. Get to the counter. Try to pay for your food. Find out that your spouse used your card to pay a bill, so you don't have enough to buy the groceries.

Obviously, the store should be able to keep a portion of the price of the groceries that you attempted to buy out of your account, even though you are not leaving the store with any groceries. Doesn't that make sense? Because that is what you are proposing here.
Rob Crowley
State War Academy
#38 - 2013-01-09 12:32:39 UTC
Maire Gheren wrote:
Obviously, the store should be able to keep a portion of the price of the groceries that you attempted to buy out of your account, even though you are not leaving the store with any groceries. Doesn't that make sense? Because that is what you are proposing here.
No, it isn't. What you told is an example for sell orders, not for buy orders. For this example to be anything like the Eve buy order thing he would've had to tell the store to deliver some stuff to his house promising a certain amount of payment for it. And we were already discussing half a thread ago why real world stores don't like to do this when anonymity of the supposed buyer is involved.
Gizznitt Malikite
Agony Unleashed
Agony Empire
#39 - 2013-01-10 18:20:10 UTC
Bugsy VanHalen wrote:

Any time you see an order you are not sure or suspicious about, you can check the info to see if it is a valid order or not. Not only would this expose scam orders but allow you to double check larger orders to make sure they will not fail before completing them. This would benefit the trader who owns the order by allowing the order to show it would fail if the owners wallet drops to low while they are offline. Allowing the order to stay active and be available once the owners wallet recovers.


If you see an order you are not sure or suspicious about, should you take a step back and decide if you want to risk buying goods and attempting to fulfill it? I mean, you have doubts because there is risk in the transaction... why should that risk be removed?

You currently can accept the risk and attempt to fulfill the order, or leave it alone of you think the risk is too much. Please explain why CCP should remove the risk by providing you a green light when there is money behind an order, and a red light when there isn't?


Also, most take out restaurants operate using anonymous buy orders. And most other wholesale industries operate using non-anonymous buy orders.

I do NOT support "Fixing" the margin trade to remove the risks involved in moving goods to buy orders.

I do support adding more info to the game by:

A.) The creation of Financial Analysis Agents and Market Analysis Agents. This allows you to follow money... and opens up lots of meta-gaming opportunities.

B.) Remove the character anonymity from buy/sell orders. If you can right click and show character info on the corp or character that "owns" the buy/sell orders, you can use social media to identify scammers, etc.... This creates lots of interesting potential solutions that don't involve dumbing down the game!!!
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