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Buckingham: Problems with patching, connecting and similar

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Author
CCP Habakuk
C C P
C C P Alliance
#1 - 2012-09-07 16:41:03 UTC  |  Edited by: CCP Habakuk
Please post all problems with connecting to Buckingham into this thread. General instructions for connecting can be found in the dev blog from CCP Goliath.

Instructions for connecting to Buckingham with a Mac can be found in Evelopedia.

Known issues:

  • The launcher displays an error, when Buckingham is offline. Workaround: none, try later
  • The launcher version from Singularity is not compatible. Please copy the client (or only the launcher) from your TQ client.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Salpun
Global Telstar Federation Offices
SLYCE Pirates
#2 - 2012-09-07 16:46:20 UTC
Shows TQ stat info Cool

Patch is 198.02 MB from TQ build 8180

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

CCP Habakuk
C C P
C C P Alliance
#3 - 2012-09-07 16:47:56 UTC
Salpun wrote:
Shows TQ stat info Cool


This is known, as we are abusing the Launcher a bit. Blink

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

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jasondamien Severasse
High Plains Drifters II
#4 - 2012-09-08 00:22:51 UTC  |  Edited by: jasondamien Severasse
Never mind........My Fail......lolz
Nomistrav
Aliastra
Gallente Federation
#5 - 2012-09-08 03:21:04 UTC
Keeps trying to connect to the Tranquility Server through the Launcher no matter what. Has the same issues as Singularity in this case in that the only way you can connect to Singularity/Buckingham is by sheer hope and a lucky rabbit's foot.

"As long as space endures,

as long as sentient beings exist,

until then, may I too remain

and dispel the miseries of the world."

~ Vremaja Idama

CCP Habakuk
C C P
C C P Alliance
#6 - 2012-09-08 09:55:00 UTC
Nomistrav wrote:
Keeps trying to connect to the Tranquility Server through the Launcher no matter what. Has the same issues as Singularity in this case in that the only way you can connect to Singularity/Buckingham is by sheer hope and a lucky rabbit's foot.


The Launcher will display the information of Tranquility, but if you use /server:87.237.38.69 it should connect correctly to Buckingham after starting the client through the Launcher.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Amazoph
Aliastra
Gallente Federation
#7 - 2012-09-08 11:03:09 UTC
Keep getting an exception whenever I connect to Buckingham. I've already tried copying over the TQ install again just to make sure.

Details in link (forum doesn't like the error, thinks it contains HTML): http://pastie.org/4684776
Zloco Crendraven
BALKAN EXPRESS
Shadow Cartel
#8 - 2012-09-08 16:56:55 UTC
i got a problem...after logging into buckingham server, now cant log in back to TQ even when using the old client. Whatever client i am using now it sends me to the buckingham one. PLLSSS HELP

BALEX, bringing piracy on a whole new level.

CCP Habakuk
C C P
C C P Alliance
#9 - 2012-09-08 21:04:51 UTC
Zloco Crendraven wrote:
i got a problem...after logging into buckingham server, now cant log in back to TQ even when using the old client. Whatever client i am using now it sends me to the buckingham one. PLLSSS HELP


Did you use the same client, as you use normally for TQ? If this is the case, then you should be able to revert back to TQ by using a shortcut with /server:87.237.38.200 . To avoid this issue you need to copy the client first before you patch it to a test server.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Zloco Crendraven
BALKAN EXPRESS
Shadow Cartel
#10 - 2012-09-08 21:14:23 UTC
CCP Habakuk wrote:
Zloco Crendraven wrote:
i got a problem...after logging into buckingham server, now cant log in back to TQ even when using the old client. Whatever client i am using now it sends me to the buckingham one. PLLSSS HELP


Did you use the same client, as you use normally for TQ? If this is the case, then you should be able to revert back to TQ by using a shortcut with /server:87.237.38.200 . To avoid this issue you need to copy the client first before you patch it to a test server.


i did copy it first and patched the copied client. After i loged on buckingham, the original client started to log me to buckingham also. But yeah i figuered out the TQ ip and reverted it back. Now its fine but i am afraid to start the buckingham one again.

BALEX, bringing piracy on a whole new level.

Commander Grace
United Critonia Holdings
#11 - 2012-09-10 10:12:47 UTC
Offline nao?
CCP Habakuk
C C P
C C P Alliance
#12 - 2012-09-10 10:28:20 UTC
Commander Grace wrote:
Offline nao?

Yes, it is offline at the moment for a small server side update. Should be back soon.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

CCP Habakuk
C C P
C C P Alliance
#13 - 2012-09-10 11:09:20 UTC  |  Edited by: CCP Habakuk
Instructions for connecting to Buckingham with a Mac can be found now in Evelopedia. Please let me know, if anything is unclear or not working (it worked for me at least with very similar steps). Important is to use the launcher version from Tranquility and not the version from Singularity.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

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Vincent Athena
Photosynth
#14 - 2012-09-10 14:59:29 UTC
Tried the Mac connection instructions. Got this: (And yes I started with a copy of my TQ client).

An unexpected error occurred.
Traceback (most recent call last):
File "/Applications/EVE Onlinebucky.app/Contents/Resources/launcher.py", line 44, in module
File "lib/initialization.pyc", line 138, in StartLauncher
File "lib/initialization.pyc", line 70, in InitInfo
File "lib/info.pyc", line 150, in GetUpdateServer

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CCP Habakuk
C C P
C C P Alliance
#15 - 2012-09-10 15:24:45 UTC
Vincent Athena wrote:
Tried the Mac connection instructions. Got this: (And yes I started with a copy of my TQ client).

An unexpected error occurred.
Traceback (most recent call last):
File "/Applications/EVE Onlinebucky.app/Contents/Resources/launcher.py", line 44, in module
File "lib/initialization.pyc", line 138, in StartLauncher
File "lib/initialization.pyc", line 70, in InitInfo
File "lib/info.pyc", line 150, in GetUpdateServer


Is this with the version 1.32 of the Launcher? If you have a different version, you might be able to revert to 1.32 by using /forceUpdate .

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

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Vincent Athena
Photosynth
#16 - 2012-09-10 17:36:43 UTC  |  Edited by: Vincent Athena
CCP Habakuk wrote:
Vincent Athena wrote:
Tried the Mac connection instructions. Got this: (And yes I started with a copy of my TQ client).

An unexpected error occurred.
Traceback (most recent call last):
File "/Applications/EVE Onlinebucky.app/Contents/Resources/launcher.py", line 44, in module
File "lib/initialization.pyc", line 138, in StartLauncher
File "lib/initialization.pyc", line 70, in InitInfo
File "lib/info.pyc", line 150, in GetUpdateServer


Is this with the version 1.32 of the Launcher? If you have a different version, you might be able to revert to 1.32 by using /forceUpdate .

Launcher 1.325
Do you mean like this?

open /Applications/EVE\ Onlinebucky.app --args /server:87.237.38.69/forceUpdate

Because that did not work either. In the paste below I had to replace < with ( to get the foums to not think I was using HTML.

Traceback (most recent call last):
File "/Applications/EVE Onlinebucky.app/Contents/Resources/launcher.py", line 44, in (module>
File "lib/initialization.pyc", line 138, in StartLauncher
File "lib/initialization.pyc", line 70, in InitInfo
File "lib/info.pyc", line 150, in GetUpdateServer
NameError: global name 'GetServerBuildNumber' is not defined
Locals by frame, innermost last:
Frame (module> in /Applications/EVE Onlinebucky.app/Contents/Resources/__boot__.py at line 212:
AE = (module 'Carbon.AE' from '/Applications/EVE Onlinebucky.app/Contents/Resources/lib/python2.7/site-packages.zip/Carbon/AE.pyc'>
B = (function B at 0x714cb0>
Evt = (module 'Carbon.Evt' from '/Applications/EVE Onlinebucky.app/Contents/Resources/lib/python2.7/site-packages.zip/Carbon/Evt.pyc'>
File = (module 'Carbon.File' from '/Applications/EVE Onlinebucky.app/Contents/Resources/lib/python2.7/site-packages.zip/Carbon/File.pyc'>
NoInternetError = (class 'lib.exceptions.NoInternetError'>
ServerUnreachableException = (class 'lib.exceptions.ServerUnreachableException'>
Shutdown = (function Shutdown at 0x42fdcf0>
StartLauncher = (function StartLauncher at 0x471d070>

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CCP Habakuk
C C P
C C P Alliance
#17 - 2012-09-10 17:40:50 UTC  |  Edited by: CCP Habakuk
Vincent Athena wrote:

Launcher 1.325
Do you mean like this?

open /Applications/EVE\ Onlinebucky.app --args /server:87.237.38.69/forceUpdate


Try following once, to get the TQ version of the launcher. After this switch back to /server:87.237.38.69 .

open /Applications/EVE\ Onlinebucky.app --args /forceUpdate

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Vincent Athena
Photosynth
#18 - 2012-09-10 18:14:18 UTC
CCP Habakuk wrote:
Vincent Athena wrote:

Launcher 1.325
Do you mean like this?

open /Applications/EVE\ Onlinebucky.app --args /server:87.237.38.69/forceUpdate


Try following once, to get the TQ version of the launcher. After this switch back to /server:87.237.38.69 .

open /Applications/EVE\ Onlinebucky.app --args /forceUpdate

Thanks. That worked.

BTW, 15 players on Bucky. Most likely because I can still get on Sisi where there were 1500.

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Rengerel en Distel
#19 - 2012-09-11 00:08:05 UTC
Amazoph wrote:
Keep getting an exception whenever I connect to Buckingham. I've already tried copying over the TQ install again just to make sure.

Details in link (forum doesn't like the error, thinks it contains HTML): http://pastie.org/4684776


Still getting that same error ... any fix for the non-mac users?

With the increase in shiptoasting, the Report timer needs to be shortened.

CCP Habakuk
C C P
C C P Alliance
#20 - 2012-09-11 09:54:51 UTC
Rengerel en Distel wrote:
Amazoph wrote:
Keep getting an exception whenever I connect to Buckingham. I've already tried copying over the TQ install again just to make sure.

Details in link (forum doesn't like the error, thinks it contains HTML): http://pastie.org/4684776


Still getting that same error ... any fix for the non-mac users?



The same "fix" as for the Mac should work - start the client once with /forceUpdate. Otherwise it might be easier to just copy the /launcher/ folder from your TQ installation to the Buckingham installation.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

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