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Bug reporting credentials???
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Rudolph Wankel
The Whiskers of Kurvi-Tasch
#1 - 2012-08-15 16:45:51 UTC
I was all set to submit a bug report about the Career Agents ceasing to offer missions until I was asked to provide my user name and login details by the ingame repoting tool accessed through the help screen.

Call me old fashioned,call me neurotic, hell, you can even call me paranoid but surely this goes against the whole internet security thing we are told to guard against? You get these disclaimers all the time telling you that games companies representatives will never ask you for your login details. To keep your login details to yourself, don't tell anyone. Then in order to file a bug report you are required to disclose this information.

It may well be encrypted and not ever seen by a human being but I'm sorry my reaction is that the bug report ain't going to get filed. I sent in a petition instead. If anyone from CCP wants any more details they can mail me.
Benny Ohu
Royal Amarr Institute
Amarr Empire
#2 - 2012-08-15 16:48:43 UTC
I was all set to play EVE online until it asked for my password on the main screen. They can have my password over my dead body!
Roll Sizzle Beef
Space Mutiny
#3 - 2012-08-15 16:48:57 UTC  |  Edited by: Roll Sizzle Beef
Then click "View my bug reports" and report the bug directly on the web site if you don't trust that dang-fangled technology in-game.
Tippia
Sunshine and Lollipops
#4 - 2012-08-15 16:49:43 UTC
I haven't used it in a while (all my bug reports go through bugs.eveonline.com) so…

…was this a part of an actual in-game reporting system or have made it so you're sent to the bugreporting website?
Matthew97
#5 - 2012-08-15 16:50:33 UTC
Rudolph Wankel wrote:
I was all set to submit a bug report about the Career Agents ceasing to offer missions until I was asked to provide my user name and login details by the ingame repoting tool accessed through the help screen.

Call me old fashioned,call me neurotic, hell, you can even call me paranoid but surely this goes against the whole internet security thing we are told to guard against? You get these disclaimers all the time telling you that games companies representatives will never ask you for your login details. To keep your login details to yourself, don't tell anyone. Then in order to file a bug report you are required to disclose this information.

It may well be encrypted and not ever seen by a human being but I'm sorry my reaction is that the bug report ain't going to get filed. I sent in a petition instead. If anyone from CCP wants any more details they can mail me.



http://bugs.eveonline.com

It asks for Login Info to verify what account you want to send it from, example, I could have 3 accounts, I find a bug on an alt but I want to bug report it with my main to keep stuff organized, so I can change the login info to do this.

Also its just 1 universal tool that is also mainly used on the test server to bug report, which then needs to connect to the bug report server to file it.
Cadfael Maelgwyn
Doomheim
#6 - 2012-08-15 16:51:05 UTC
Was this on an official EVE site?

Was this in the EVE client?

If yes to either, then it's perfectly safe, unless you have a keylogger, in which case it's already too late.
Vincent Athena
Photosynth
#7 - 2012-08-15 16:53:15 UTC
They will never ask for your login via e-mail.

You had to give your log in to post on these forums.
Obviously they ask for your log in when you log in to the client.

Bug reporting via the eve web site has always asked for your log in. When they added an in-game bug reporting feature, they just transplanted the out of game method to in game, using the same process.

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