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Enough is Enough w/ the Foolish Forum Design and Maintenance

First post
Author
Turifica
Doomheim
#1 - 2012-07-27 14:25:10 UTC  |  Edited by: CCP Phantom
People have been price checking toons in the bazaar for years. The threads inevitably get converted into sell threads and clearly, they aren't doing anyone any harm. So I went over to the price check forums. Can you guess what I found? You got it, a list of threads that went there to die. A looooong list of threads that went to die.

Could someone please tell me what the problem with price check threads in the bazaar is? Is someone in particular responsbile for forum design? Could someone please go to that person and ask them the following questions:

* Do you understand the concept of useful design? What is the purpose and intent of pulling character price check threads into a separate location that no one will ever visit? What harm is caused by having them in the bazaar?

* Is there some reason why you can't be bothered to deploy even the simplest of pre-existing tools to enable useful things, like categorization of characters (selecting tags for search purposes)?


Edit: Forum moderation discussion removed, CCP Phantom
Tah'ris Khlador
Space Ghosts.
Break-A-Wish Foundation
#2 - 2012-07-27 14:37:49 UTC  |  Edited by: Tah'ris Khlador
Apparently politely requesting a review of the character bazaar and price check rules and layout is too much, so lets resort to finality statements (that can't actually make anything final) and ranting in a child fashion.

Except for your overall tone, this thread actually probably won't need a lock. Enough is enough of these silly anger posts about relatively nothing! (note, I also can't do anything to enforce my finality statement.) Lets all propose reasonable solutions to our conceived issues instead of getting all huffy about it, shall we?

EDIT: Someone got a post in while I was typing. Note, I'm not commenting on ISD moderation on the whole. It has seemed a bit inconsistent but in this case it appears that the OP is just upset because rules are being enforced, not that they're being enforced inconsistently. Besides, by the quote he made, the ISD was working to keep that post alive rather than just locking it.

Member of the Pink Pony Killboard Padding Alliance

Mallak Azaria
Caldari Provisions
Caldari State
#3 - 2012-07-27 14:41:22 UTC  |  Edited by: Mallak Azaria
Stensson, did you not learn anything after what happened last month?

Tah'ris Khlador wrote:
Lets all propose reasonable solutions to our conceived issues instead of getting all huffy about it, shall we?


Ok. Free CCP Zymurgist!

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Luba Cibre
Global Song Setup
#4 - 2012-07-27 14:42:17 UTC
inb4 the lock because "forum moderation is not to discuss" bullsh!t.

"Nothing essential happens in the absence of noise." 

ISD TYPE40
Imperial Shipment
Amarr Empire
#5 - 2012-07-27 15:04:06 UTC
I think I'll jump in here before this gets out of hand.

ISD Stensson was perfectly correct, price checking should be done in the price check channel and not in the Bazaar. You should also note that ISD Stensson did not immediately move the thread, but offered the OP an opportunity to update their thread title and post. Had I or any other member of the ISD found that thread, we would have taken the same action, so how about we avoid the personal attacks this time around please.

While it may seem that we enforce rules arbitrarily, we do not. The forum rules and guidelines are clearly laid out for everyone to read and our job is to make sure that everything is in its proper place. Now I understand that people may feel aggrieved when it comes to the way we do our jobs, you cannot possibly please everyone all the time, but what we are all trying to achieve is exactly what you are calling for; a better set of forums.

As to the issue with moving Price check threads to the Price check section rather than leaving them in the Character Bazaar, I would think it was obvious why we would do this. And as to the point about the Price Check forum being "dead" it may be worth thinking about why. The more people post in the correct place, the more likely it is that that section will stop being "dead".

So please, lets try and work together and get the job done right.

[b]ISD Type40 Lt. Commander Community Communication Liaisons (CCLs) Interstellar Services Department[/b]

Turifica
Doomheim
#6 - 2012-07-27 15:04:48 UTC
Tah'ris Khlador wrote:
Apparently politely requesting a review of the character bazaar and price check rules and layout is too much, so lets resort to finality statements (that can't actually make anything final) and ranting in a child fashion.

Except for your overall tone, this thread actually probably won't need a lock. Enough is enough of these silly anger posts about relatively nothing! (note, I also can't do anything to enforce my finality statement.) Lets all propose reasonable solutions to our conceived issues instead of getting all huffy about it, shall we?

EDIT: Someone got a post in while I was typing. Note, I'm not commenting on ISD moderation on the whole. It has seemed a bit inconsistent but in this case it appears that the OP is just upset because rules are being enforced, not that they're being enforced inconsistently. Besides, by the quote he made, the ISD was working to keep that post alive rather than just locking it.

I'm sorry that you don't get it. Let me take another stab at laying it out for you. Ever read Catch-22? If you haven't, you should; its a classic. Anyway, one of the fundamental themes of the book is that people get so busy thinking about rules, making up rules, and enforcing rules that they never stop to look AT the rule. Its purpose, its use, its reason.
Jed Bobby
Doomheim
#7 - 2012-07-27 15:06:27 UTC
Personally I think the reason many people get mad is the LACK of moderation.
You lock thread A) but thread G) has the same content but was overlooked (due to whatever issue) so of course in the EVE universe, everything has to be fair remember Lol
Turifica
Doomheim
#8 - 2012-07-27 15:21:09 UTC
ISD TYPE40 wrote:
I think I'll jump in here before this gets out of hand.

ISD Stensson was perfectly correct, price checking should be done in the price check channel and not in the Bazaar. You should also note that ISD Stensson did not immediately move the thread, but offered the OP an opportunity to update their thread title and post. Had I or any other member of the ISD found that thread, we would have taken the same action, so how about we avoid the personal attacks this time around please.

While it may seem that we enforce rules arbitrarily, we do not. The forum rules and guidelines are clearly laid out for everyone to read and our job is to make sure that everything is in its proper place. Now I understand that people may feel aggrieved when it comes to the way we do our jobs, you cannot possibly please everyone all the time, but what we are all trying to achieve is exactly what you are calling for; a better set of forums.

As to the issue with moving Price check threads to the Price check section rather than leaving them in the Character Bazaar, I would think it was obvious why we would do this. And as to the point about the Price Check forum being "dead" it may be worth thinking about why. The more people post in the correct place, the more likely it is that that section will stop being "dead".

So please, lets try and work together and get the job done right.

1. I made no personal attack. NONE. He was quoted, that was it. I don't give a flying **** about Stensson.
2. This is not about how you or him are doing youre ******* job. Do you guys actually read these posts and think aobut them or do you reflexively post when you see ISD mentioned? YES the guidelines are laid out. WHY do they exist? Do you ever sit down and ask yourself why? What purpose does moving price check threads out of the bazaar serve? What purpose? Was someone having trouble of some specific sort?
3. You didn't bother to address my core issue: why doesn't someone spend their time making the forums useful, rather than moving things to death valley?
4. Lets look at the logic of "if you move enough threads there, people will go there." Go to the Price Check forum. There are several months of threads there with few or any posts after they're moved. The overwhelming majority have no replies at all. I've gone back past the 90 day lock point. At what point will you declare this attempt a failure? You're asking people to put up questions in a place no one will answer them. That's fundamentally illogical. Just admit it and fix it. This is why people get annoyed with you guys. You live in some fantasy land where the solution to the problem is the rules that created the problem. This is why I mentioned Catch-22. At some point, its just ridiculous.
Quaaid
Phoenix Foundry
#9 - 2012-07-27 15:21:52 UTC
Having a Character Price Check Forum and a This Character is For Sale forum is functionally ********.

Buyers don't want to estimate for people, they want to buy characters.
Sellers don't want to sell characters until they know the worth.
There is a ramp up in the education and market of the Character Bazaar.


Allowing both to exist in the same place will allow Buyers to peruse a deeper list of characters to purchase, and allow them to passively bid/estimate on characters that pique their interest. Sellers can also generate some interest without risk of commitment until they are ready.


I don't blame ISD for doing their diligence here, but I call into question the reason for the separation at all. If anything, ISD need to be empowered to recognize these deficiencies in process and escalate them.

"People want to do "x", but the forums won't let them so let's fix it instead of pissing everyone off."


So long as ISD is a constrained, boxed effort people will hate them. Give them the ability to form this place into something better for the community and you have a fighting chance.
D3F4ULT
#10 - 2012-07-27 15:28:38 UTC
The time to make this thread could have been spent making the thread the ISD asked you about. You could use the forums correctly or just be mad bro. Hot, sweaty, nerd rage in the morning about forums.

"Bow down before the one you serve, you're going to get what you deserve"

Quaaid
Phoenix Foundry
#11 - 2012-07-27 15:35:15 UTC
D3F4ULT wrote:
The time to make this thread could have been spent making the thread the ISD asked you about. You could use the forums correctly or just be mad bro. Hot, sweaty, nerd rage in the morning about forums.


A lot of people just let insert random historical bad guy do whatever he wanted to unchallenged as well.


I bet you don't even vote.
ISD TYPE40
Imperial Shipment
Amarr Empire
#12 - 2012-07-27 15:40:15 UTC
Turifica wrote:


1. I made no personal attack. NONE. He was quoted, that was it. I don't give a flying **** about Stensson.

2. This is not about how you or him are doing youre ******* job. Do you guys actually read these posts and think aobut them or do you reflexively post when you see ISD mentioned? YES the guidelines are laid out. WHY do they exist? Do you ever sit down and ask yourself why? What purpose does moving price check threads out of the bazaar serve? What purpose? Was someone having trouble of some specific sort?

3. You didn't bother to address my core issue: why doesn't someone spend their time making the forums useful, rather than moving things to death valley?

4. Lets look at the logic of "if you move enough threads there, people will go there." Go to the Price Check forum. There are several months of threads there with few or any posts after they're moved. The overwhelming majority have no replies at all. I've gone back past the 90 day lock point. At what point will you declare this attempt a failure? You're asking people to put up questions in a place no one will answer them. That's fundamentally illogical. Just admit it and fix it. This is why people get annoyed with you guys. You live in some fantasy land where the solution to the problem is the rules that created the problem.

This is why I mentioned Catch-22. At some point, its just ridiculous.


Ok, let me be quite clear here. My response in this thread was directed at everyone, and not just you, hence why I did not quote you directly. I mentioned not wanting personal attacks because we have seen threads such as yours lead to that before and I wished to make it clear that it would not be tolerated.

Now to your other points, all of which I actually addressed.

2. You say it is not about how we do our jobs, but then ask if we read the rules we enforce. The answer I already gave was yes, we do read the rules very carefully, we have to, its our job. As to why the guidelines exist, that should also be readily apparent. Without those guidelines these forums would have degraded in to an unusable state years ago. I also told you why the price check thread was moved to the price check forum section.

3. I very clearly addressed this point. That is the whole purpose and reason for the existence of the CCL. I also pointed out that the reason some sections might be considered death valley is due to a lack of people posting in the correct forum section, so by making sure that people DO post in those areas, we are effectively helping to reinvigorate them.

4. The rules are not the problem. Where the problem starts is a lack of moderation and a lack of enforcement of rules. Since you may not be aware, the CCL are fairly new, so the effects of our work will take time to bare fruit. All we ask is that people be patient and work with us, that way we can help achieve what we all want, a better functioning and tidier set of forums.

As I have said before, having been a long time player of EVE and a fan of these forums, I want nothing more than to make this a better place for us all. I do my job to the best of my ability, as does every other member of the CCL, all we ask is a little patience from you.

[b]ISD Type40 Lt. Commander Community Communication Liaisons (CCLs) Interstellar Services Department[/b]

MinefieldS
1 Sick Duck Standss on something
#13 - 2012-07-27 18:17:36 UTC
ib4stensson
Ranger 1
Ranger Corp
Vae. Victis.
#14 - 2012-07-27 18:47:43 UTC
This thread is proof positive that EVE has gotten to a very stable and enjoyable state. Smile

When the only thing to complain about is a thread being moved into the correct location, on a private message board, it's a slow EVE drama day.

A simple, courteous thread asking for an organizational change to be considered works just fine. Getting worked up and hostile about something like this suggests a review of your medication might be in order.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

DrSmegma
Smegma United
#15 - 2012-07-27 19:27:06 UTC
Stensson is still there? My god.. after this mess..

Eve too complicated? Try Astrum Regatta.

ISD Dorrim Barstorlode
ISD Community Communications Liaisons
ISD Alliance
#16 - 2012-07-28 02:08:15 UTC
I'd like to take a minute to remind everyone that we do more than just moderate the forums. I mean, yes, we do that, but we also work with CCP to improve the forums and try and make everything go smoothly. We could just about locking threads here and there but that just angers everyone involved. Remember, even if you want change, it doesn't happen overnight. People still have to look at the ideas, sign off on them, and then program the changes in so they appear on the forums. As I've said before, we're working on ways to improve things. Just keep that in mind.

Also, we already have a thread discussing how we can improve both how CCL interacts with the community and ways we can improve it. You can find it here. Post all your feedback over there, please.

ISD Dorrim Barstorlode

Senior Lead

Community Communication Liaisons (CCLs)

Interstellar Services Department

Lord Ryan
True Xero
#17 - 2012-07-28 02:23:11 UTC
They also edit bazaar threads, which should be a bannable offense. For years we have been doing price check no issue with CCP. For years we have been placing characters on sale in player corps with no problems from CCP. The rules where always you had to be in NPC to trade. Since sell don't always go through, no reason to remove in advance, you just need to remove roles.

As a seller of over a dozen characters I know what I am talking about. ISD comes along and thinks that they know better. And think that it is OK to edit your sale. Characters sales represent a lot of RL money(plex) or in game grinding. Tampering with a sale is not appreciated.

If you complain they'll just delete your post, like this one will be shortly. You can find more information by using eve-search.

Don't be silenced and don't tolerate corruption!

Do not assume anything above this line was typed by me. Nerf the Truth, it's inconvenient.

Akiya Inariko
State War Academy
Caldari State
#18 - 2012-07-28 03:34:52 UTC  |  Edited by: Akiya Inariko
Yes, please enlighten me on how my links were taken down by ISDs because sexually suggestive, in-game, Eve related content being automatically marked off as p0rnography is a bit strange to me

not to mention there are other past threads just like it
https://forums.eveonline.com/default.aspx?g=posts&m=1361559

I know I was being obnoxious about the bug at first and I know why some were cut, but for related threads i'm just curious as to why it was blocked (assuming people even care about a pixelated chest)

EDIT: If this is the case then I suggest ALL sexually suggestive content be restricted because people will find loopholes