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Issues, Workarounds & Localization

 
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EVE System Freeze with Higher End ATI Cards

Author
Gralloch
New Eden Exploration and Uprising Syndicate
#1 - 2012-07-10 06:00:38 UTC
I am also having an issue after upgrading from an ATI HD 5770 to an ATI HD 7770. I first figured it was a driver issue with the new card and something odd, so even after a complete reformat and installing the stable driver and now having tried the beta driver then finally exchanging the card the random lockup will still occur.

At random times, most noticeably on the map view my entire computer will lockup causing me to have to power the system down and bring it back up.

Fixes I've tried so far beyond previously mentioned steps.

Lowering graphics settings (Fullscreen) - Random crash still happens
Avoiding the map - will still happen, usually after targeting an object (Any object)
EVE repair tool
Turning off my Anti-Virus

Adjusting Catalyst Control Settings:
individually disabling and then disabling all Catalyst gaming performance options (Giving the game complete control) - Still crashed.

I have also moved EVE from my 7200RPM drive to an SSD that was only containing EVE at the time - still crashed


My latest attempt has my settings at a medium level and running in full windowed mode but without running for a few more days I won't be able to confirm as a temporary fix as the crash is still random.



My System Specs:

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ##########
System Manufacturer Dell Inc.
System Model Studio XPS 8100
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz, 2934 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A05, 7/8/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name ########
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.96 GB
Available Physical Memory 5.96 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.2 GB
Page File Space 7.96 GB
Page File C:\pagefile.sys

ATI HW Specs

Graphics Card Manufacturer Powered by AMD
Graphics Chipset AMD Radeon HD 7700 Series
Device ID 683D
Vendor 1002
Subsystem ID 3231
Subsystem Vendor ID 1682
Graphics Bus Capability PCI Express 2.0
Maximum Bus Setting PCI Express 2.0 x16
BIOS Version 015.015.000.002
BIOS Part Number 113-777AZNBX-31
BIOS Date 2012/03/31
Memory Size 1024 MB
Memory Type GDDR5
Core Clock in MHz 1095 MHz
Memory Clock in MHz 1245 MHz
Total Memory Bandwidth in GByte/s 79.7 GByte/s

ATI SW Specs

Driver Packaging Version 8.981.2-120626a-141571E-ATI
Catalyst Version 12.6
Provider Advanced Micro Devices, Inc.
2D Driver Version 8.01.01.1253
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
Direct3D Version 9.14.10.0924
OpenGL Version 6.14.10.11740
Catalyst Control Center Version 2012.0626.1157.19430
AMD Audio Driver Version 7.12.0.7708
Saber Coombs
Deep Sea LTD.
#2 - 2012-07-10 07:39:18 UTC
Have the same problem on a HD 7970. Can also add that I only have this problem with EVE. Other games run just fine, like for example Diablo 3 and BF3 on max settings.
ra773
Dirty Diggers Inc
#3 - 2012-07-10 10:04:08 UTC
Same Problem here. Never had a Prob with my ati 5770 in mac pro under bootcamp win 7.
now with my xfx 7950 random freez in eve. changed back to 5770 everything runs fine.
so what to do with a GC i bought for eve and cant use?
Robert Caldera
Caldera Trading and Investment
#4 - 2012-07-10 10:18:21 UTC
ATI is shiit.
Go get nVidia, they arent freezing.
Rodney Spears
Deep Core Mining Inc.
Caldari State
#5 - 2012-07-10 13:47:13 UTC
Yeah same here. Went from 5770 to a 7770. Did what you did, plus a lot more trying to fix it. Nothing works, but hey, on the plus side, all my other games work GREAT! CCP needs to get us a fix.
Andromeda Cesaille
Federal Navy Academy
Gallente Federation
#6 - 2012-07-11 16:43:45 UTC
Iv'e got the same issue, random freezing, especially when i open the map etc. Asus 7970 DCII. Iv'e filed a petition and bug report, everybody who encounters the freezing should do the same, AMD and CCP needs to do something about this, and fast.
As it is now it's unplayable, which isn't much fun considering i'm paying a monthly sub. PLEASE do something.
Warr Pigg
Gravy Train Industries 2
#7 - 2012-07-12 01:21:47 UTC
+1 on this

i just upgraded to a 7870 a few weeks ago, ever since then i've had random OS freezing with no BSOD. particularly with multiple clients open.

i would RMA the card except this only happens with EVE, no other game causes this. i can run deus ex: HR and diablo 3 on max settings with no issues whatsoever all day. the card's performance is actually quite good and it's not getting hot in any games, eve included.

i've tried different AMD drivers back to 12.3, a full OS reinstall, and a fresh eve install with no success.
Lili Lu
#8 - 2012-07-12 13:10:11 UTC
Robert Caldera wrote:
ATI is shiit.
Go get nVidia, they arent freezing.

STOP SAYING THIS BULLSHIT.

I have an nvidia card and I'm having game performance problems. There are other threads in this subforum with people reporting problems that have nvidia.

ATI may be ****, but the problems are not isolated to players with ATI.
Warr Pigg
Gravy Train Industries 2
#9 - 2012-07-12 21:49:21 UTC
Lili Lu wrote:
Robert Caldera wrote:
ATI is shiit.
Go get nVidia, they arent freezing.

STOP SAYING THIS BULLSHIT.

I have an nvidia card and I'm having game performance problems. There are other threads in this subforum with people reporting problems that have nvidia.

ATI may be ****, but the problems are not isolated to players with ATI.



let him, he's bumping our threads :) hopefully we get a GM response