EVE General Discussion

I just finished taking your annual survey and I have a few comments about it, since there wasn't a "Anything else you would like to tell us" box at the end.

1. The survey is excessively long. (I don't plan on ever taking one of yours again.)

2. The survey has several questions that have very long answer sections, with no "I'd like to skip this section"

3. The response time for your survey engine is excessive. The delay in loading the next question was about 20-30% of the time I spent taking the survey.

I may consider taking one of your surveys in the future if you clearly state on the email, you send out, that it will not require an investment of time roughly equivalent to flying to Iceland from the USA.

Thank you

While he is being heavy handed, it was too long and the next question took way to long to load.

Tal

Well I'm going to complain too. I have 3 accounts (and have had 2 of them since 2006) and have never, ever had an invite to fill in any survey.

this, so much.

got about 42% through and gave up, and that was after about 3 pages of mindlessly picking the middle option for everything.

most of the questions are repeated twice with slight variations eg which do you own vs which do you use question with regards to xbox, pc, ipad, all that ****. it just doubles the length of your survey and makes you feel like you're answering the same thing twice since i'll wager almost every one will have put identical answers for both questions.

I'm not complaining, I'm offering my input on their survey. (Albeit slightly sarcastic and snarky.)

If a survey is long, I think it should be because it is allowing you to answer question you can provide relevant information on. There were several questions, that you had to answer to continue on, which I felt were excessively long and didn't offer a "this is not applicable to me" option. Also I think a 25 minute survey is slightly excessive and if they were able to streamline their survey they would get more participants and therefore get better overall feedback from a larger audience. I know, it's crazy to think that any company would want their survey making efforts to provide them the feedback from as close to 100% of their user base as possible, but that's what I think they have in mind when they design it.

The time delay between questions issue is quite relevant based on my previous statement as well. I had some instances where it took over a minute between questions. However, I persevered because I want to help CCP make a better game, which is why I took the time to make this post in the first place. It's my opinion and I chose to share it with CCP in the hopes that it will help them make a better survey, using a better survey engine, next year.

nah op is right about the slow page loading... I'm doing the survey now and is so slow I come here to forawhora in between survey pages.

It says in the email that it takes 25mins. "You are invited to participate in a survey being conducted by CCP. In this survey you will be asked about your opinions and feelings towards EVE Online and video games in general. It will take approximately 25 minutes to complete."

You missed complaining about "too many big words."

well i certainly didn't get far enough in the survey to tell them how much the survey sucked, so sure it is.

Survey was fine. I've taken much worse ones that really grate on your sanity. I just wish they offered some incentive to complete it.

Dont tell em how much you make! Last time we did that we got the monocle!

Check mark all the stuff about bad graphics heheh