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Petition to CCP to dissolve the ISD team

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Morganta
The Greater Goon
#1 - 2012-06-26 02:46:26 UTC  |  Edited by: Morganta
it is a failed experiment.
you are losing more money than you are saving by continuing to let -----Edit-----

Shameful display of customer service
I strongly recommend you rectify the situation before they do any more damage to your company

and I mean the forum division, I have no issues with ISDs ingame

Post edited
Please file a petition if you have an issue with the moderators.

-I did, I unsubbed and named the ISD as a reason, that will go up the chain quicker than the 2 month petition line-

-I also took the liberty of stripping your sig from my post as you are not worthy of having an official signature-
RubyPorto
RubysRhymes
#2 - 2012-06-26 02:49:17 UTC
At least the CCL (forum mods). The ISDs are fine in the rookie/help chats (though they give terrible advice and don't know the mechanics they're trying to explain).

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon
RAGE QU1T
Deep Core Mining Inc.
Caldari State
#3 - 2012-06-26 02:49:43 UTC
+1 Smile
Morganta
The Greater Goon
#4 - 2012-06-26 02:51:47 UTC
an applicable quote

"you were the chosen one Anikin, you were supposed to bring order to the universe not destroy it!"
Jason Marshall
The Scope
Gallente Federation
#5 - 2012-06-26 02:54:52 UTC
Morganta wrote:
an applicable quote

"you were the chosen one Anikin, you were supposed to bring order to the universe not destroy it!"


Lol



I agree. It needs to be dissolved and recreated more transparently and with more input from us.
Burzrujat
XieDu Fleet
#6 - 2012-06-26 02:56:52 UTC
I don't think you mean the entire ISD. Just the CCL. To be fair not all of them are horrible, there seems to be a few trigger-happy individuals that make the rest of them look bad.
RubyPorto
RubysRhymes
#7 - 2012-06-26 02:57:18 UTC
Jason Marshall wrote:
recreated


I'd be fine with not. It's still the type of people who Volunteer at a For-Profit

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon
Charles Baker
Aliastra
Gallente Federation
#8 - 2012-06-26 02:58:19 UTC
Please leave them alone, they generate such tears.
Cutter Isaacson
DEDSEC SAN FRANCISCO
#9 - 2012-06-26 03:03:38 UTC  |  Edited by: Cutter Isaacson
I am pretty certain that this is not the petition section of the forums. However if you feel strongly enough about this, perhaps you should send an email to the appropriate people.

You may find these links helpful

Rules and Policies

About contacting customer support

Website terms of use agreement

Hopefully that helps.

EDIT: tl;dr Filing a petition of any kind here will not achieve anything, if you have any queries or complaints, send an email to this address

support@eve-online.com

"The truth is usually just an excuse for a lack of imagination." Elim Garak.
Morganta
The Greater Goon
#10 - 2012-06-26 03:04:33 UTC
RubyPorto wrote:
Jason Marshall wrote:
recreated


I'd be fine with not. It's still the type of people who Volunteer at a For-Profit


I'm kind of wanting to know if they are paying customers or PLEXers

kind of silly letting free play types run your income stream off to another game
Corina Jarr
en Welle Shipping Inc.
#11 - 2012-06-26 03:05:26 UTC
What they need is to actually take action when one is abusing their power. Its fine to use volunteers if you are willing to remove the volunteer when things get out of hand.


And the chat channel ISDs are very important, at least for keeping spam out (since we lesser folks can't actually do anything about it).
Celeste Taylor
Ruby Dynasty
#12 - 2012-06-26 03:10:02 UTC
Morganta wrote:
you are losing more money than you are saving


Correct me if I am wrong, but I don't think ISDs are paid, they are volunteers.
Corina Jarr
en Welle Shipping Inc.
#13 - 2012-06-26 03:12:53 UTC
One thing that would go a long way towards better moderation would be if the ISDs invited us to contact them (through EVE mail) if we felt they did something wrongly. That way we could have a nice little discussion and maybe both the volunteers and the forum folks could learn a bit about each other (including how to better serve the community).


Instead we get one liners with no opening for explanation, because we can't discuss moderation on the forums.
Cerebral Wolf
N.A.G.A Too
Domain Research and Mining Inst.
#14 - 2012-06-26 03:15:27 UTC
How can you create a petition and get players to sign and agree to it if you have to do it in a personal email?....

The forum makes much more sense, funny how the rules how are set up so thats not possible though.
Graic Gabtar
The Lemon Party
#15 - 2012-06-26 03:17:46 UTC
I'd actually petitioned before the lockfest this morning predicting carnage.

Guess what? It happened!
Information Agent
Apparently Miners
#16 - 2012-06-26 03:19:00 UTC
Blame those 'power mad players' for the crap that everyone has to endure, don't blame the volenteers who try to help people for free. To be honest, the playerbase/forum warriors of this game need a good clip around the ear and told to grow the heck up, half these a-holes are likely in their 30-40's, about time they acted it tbqh.

ISD guys, as a man helping a much younger relative into EVE I've seen you guys in the rookie channel, always helpful, always trying to ease new people into this harsh game with friendly encouragement, I can do little else but applaud you for your dedication and enthusiasm for this game and its growing community.

Dont let the asshats get you down, one day, their parents will kick them out and then they'll find being on the streets at the tender age of 37 and being led down a dark alley by 'shirley the burly moustache atired ungentleman' isn't as fun as it sounds and crying 'DERP' will only confuse and enrage shirley into a 'no foreplay' frenzy.
Corina Jarr
en Welle Shipping Inc.
#17 - 2012-06-26 03:21:50 UTC
Information Agent wrote:
Blame those 'power mad players' for the crap that everyone has to endure, don't blame the volenteers who try to help people for free. To be honest, the playerbase/forum warriors of this game need a good clip around the ear and told to grow the heck up, half these a-holes are likely in their 30-40's, about time they acted it tbqh.

ISD guys, as a man helping a much younger relative into EVE I've seen you guys in the rookie channel, always helpful, always trying to ease new people into this harsh game with friendly encouragement, I can do little else but applaud you for your dedication and enthusiasm for this game and its growing community.

Dont let the asshats get you down, one day, their parents will kick them out and then they'll find being on the streets at the tender age of 37 and being led down a dark alley by 'shirley the burly moustache atired ungentleman' isn't as fun as it sounds and crying 'DERP' will only confuse and enrage shirley into a 'no foreplay' frenzy.

The ISDs in the channels (who mostly are awesome and very helpful in keeping the peace) are not the same ones from the forums. In fact, IIRC they can't even moderate the forums.
MeBiatch
GRR GOONS
#18 - 2012-06-26 03:23:34 UTC
Morganta wrote:
it is a failed experiment.
you are losing more money than you are saving by continuing to let power mad players run roughshod over your paying customers in such a haphazard fashion.

Shameful display of customer service
I strongly recommend you rectify the situation before they do any more damage to your company



i suggest rather then complain about it you seem to read the forums alot why not moderate it yourself?

do the job they are meant to do by fixing posts and what not so that they conform to forum rules and if they dont lock the thread... but a locked thread should have to be approved by more then one isd...

There are no stupid Questions... just stupid people... CCP Goliath wrote:

Ugh ti-di pooping makes me sad.
Cloned S0ul
POCKOCMOC Inc.
#19 - 2012-06-26 03:23:48 UTC  |  Edited by: Cloned S0ul
We need people like ISD inside game, they very helpful to newbis to moderate rooki chats etc, and i respect those people for good job and sacrifice, but some of them got to much rights while they not objective as they should be, some of them feels like CCP devs or somthin very close to them. Probably some of them just showing on forum becuse of look at me im ISD...

Go back to rooki chanel or jita local here enough to filter... Rookis are overloaded with trols and spamers and you know this, focus more on those poor newbis, stop being adicted to forum and stop locking every therad, you not a judges in this game.
Cutter Isaacson
DEDSEC SAN FRANCISCO
#20 - 2012-06-26 03:25:19 UTC
Corina Jarr wrote:
Information Agent wrote:
Blame those 'power mad players' for the crap that everyone has to endure, don't blame the volenteers who try to help people for free. To be honest, the playerbase/forum warriors of this game need a good clip around the ear and told to grow the heck up, half these a-holes are likely in their 30-40's, about time they acted it tbqh.

ISD guys, as a man helping a much younger relative into EVE I've seen you guys in the rookie channel, always helpful, always trying to ease new people into this harsh game with friendly encouragement, I can do little else but applaud you for your dedication and enthusiasm for this game and its growing community.

Dont let the asshats get you down, one day, their parents will kick them out and then they'll find being on the streets at the tender age of 37 and being led down a dark alley by 'shirley the burly moustache atired ungentleman' isn't as fun as it sounds and crying 'DERP' will only confuse and enrage shirley into a 'no foreplay' frenzy.

The ISDs in the channels (who mostly are awesome and very helpful in keeping the peace) are not the same ones from the forums. In fact, IIRC they can't even moderate the forums.



They are however, all governed by the same rules and are answerable to CCP for their actions. This is why they will not communicate with players about their moderation duties. It is for CCP to decide if any action taken by a member of its staff, voluntary or otherwise, is appropriate.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.
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