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Issues, Workarounds & Localization

 
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SonicWALL false positive for direct client download

Author
Sujanra Acoma
Shadow Kitty Legion
#1 - 2012-06-26 00:45:23 UTC  |  Edited by: Sujanra Acoma
Payload 1 of the install package found here fails and yields a Network Error when I try to start the download by clicking on it in Chrome. Opening the link in a new tab yields this error:

Quote:
Gateway Anti-Virus Alert

This request is blocked by the SonicWALL Gateway Anti-Virus Service. Name: MalAgent.F_114 (Trojan)


I wasn't able to download through the regular download utility or using the repair utility, either. Both would hang partway through, at the same point both times. I was able to install only by downloading Payload 1 over a VPN. I didn't file a bug report afterwords because I am lazy.

Now the latest patch is getting hung at the same point on each attempt in the launcher, so I am suspicious. I'm trying to patch using the repair utility and will report my findings.

I saw that there were issues with SonicWALL and false positives before and didn't know if you CCP folks wanted to look into it and maybe go pester them about it again.

Edit: Repair utility worked for the patch.