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Issues, Workarounds & Localization

 
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Unable to play for more than 5 minutes (Windows - Repeated Crashes)

Author
Johnny Cosmo
Garoun Investment Bank
Gallente Federation
#1 - 2011-10-04 09:16:21 UTC
This problem seems to occur very frequently, but at random. I made a long trip of 22 jumps, but when I got within 5 jumps of Jita, the following fatal error continues to occur. Any suggested fixes are appreciated.

Problem signature:
Problem Event Name: BEX
Application Name: ExeFile.exe
Application Version: 7.10.27.490
Application Timestamp: 4df8a6f5
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: f18b5601
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Newz Bie
Ministry of War
Amarr Empire
#2 - 2011-10-04 14:08:51 UTC
Such errors could be a virus, have you scanned for virii and malware recently?
Bloodpetal
Tir Capital Management Group
#3 - 2011-10-04 17:00:41 UTC

Empty your Cache, if possible.

Run the Repair Tool from the EVE Folder.


My experience is if I keep having a glitch in the same area, it's usually a bad cached file that keeps getting used and bugs my system out. Doesn't happen often anymore, but it can.

Where I am.

Johnny Cosmo
Garoun Investment Bank
Gallente Federation
#4 - 2011-10-04 19:36:23 UTC
Newz Bie wrote:
Such errors could be a virus, have you scanned for virii and malware recently?


It's a new computer that I monitor regularly. No viruses, I promise.
Johnny Cosmo
Garoun Investment Bank
Gallente Federation
#5 - 2011-10-04 19:38:00 UTC
Bloodpetal wrote:

Empty your Cache, if possible.

Run the Repair Tool from the EVE Folder.


My experience is if I keep having a glitch in the same area, it's usually a bad cached file that keeps getting used and bugs my system out. Doesn't happen often anymore, but it can.



This is where I think things may have occurred. I downloaded the client last night and during install the thing needed to repair itself multiple times, and again during the install.

Which cache are you saying I should clear? Just on the system?