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Vesania braxX

The Visage

Likes received: 9

#1 - 2012-05-25 08:51:56 UTC

I think the most interesting part of this whole discussion, is how many times CCP officials are unaware of their impact towards the CCP brand. I have never in my life met so arrogant company officials, with an almost godlike attitude.

I do not know what you think about your player base but writing below is simply offending in advance.

Quote:

try to maintain some modicum of decorum (that means don’t be a butt)

You actually tell your customers that you expect them to be butt’s – I have never seen a company having success by that customer care strategy.

Furthermore I have also NEVER met a paying customer satisfied with wrong advisory/guidance and afterwards getting punished from following official statements. This is both childish and from a corporate perspective suicidal.

Commenting on advises done towards Hydra and 0utbreak as a DEV seems a little awkward when you do not have time to answer one of the mails send to CCP. After all it would not be hard to respond as the rules seem very clear for CCP.

May I kindly suggest that you seek external advisory on your communications strategy, and maybe train your staff that performs community based work? I cannot understand how an official communication channel is so full of immature statements. Most posts from CCP looks like they are even offended, seeking revenge.

The only reason I can find that allows this behavior, must be that the clients are addicted to your product, myself inclusive.

Someone playing their cards right in a Tournament with given rules should never cause such devaluating reactions from the tournament owner, you changed the rules – that’s fine - but stop misbehaving, it looks to me that you are actively trying to fight your customers?

I know you all work with a computer game, but basically it’s a product that should be supported by mature and professional officials, seeking to please the clients and avoid hurting the brand from being unorganized and immature.

For you it should not be a game, you should let the player base metagame rather than participating in it – with your very touchy emotions.

Grow a pair and admit when you are wrong, after all the truth is out there, mate!

//ves

Killer Gandry

The Concilium Enterprises

Likes received: 562

#2 - 2012-05-25 12:42:20 UTC

So basicly they say:

"Do not trust a GM's reply to a question because as soon as we can we will screw you over and hit you with an own explenation contrary to the GM's reply"

So everytime a GM tells you to go ahead with something or not go ahead you shoudln't trust on that anymore. Because 5 minutes later you could get a ban for following a GM's advice or warning.

Raqn Paudeen

WeebFleet

Tsundere Triad

Likes received: 13

#3 - 2012-05-25 15:08:28 UTC

Killer Gandry wrote:

Unfortunately they have gone into full damage control now. They're accusing HYDRA of not doing what they said they're doing in the petition they said, which is different to what they were saying last night.

GoonCorp Goonswarm Federation 1,212
EvilweaselSA GoonCorp Goonswarm Federation Likes received: 1,212	#4 - 2012-05-25 15:12:14 UTC 1 you guys got owned by sreegs sorry it seemed like you might have had a point until he posted the actual gm response then laffo


EvilweaselSA GoonCorp Goonswarm Federation Likes received: 1,212	#5 - 2012-05-25 15:13:00 UTC like i was completely sympathetic to that argument but the gm response simply restated the rule and didn't let you do what you did s0z m8s


Killer Gandry The Concilium Enterprises Likes received: 562	#6 - 2012-05-25 15:13:41 UTC 1 We all know the rule: "If it looks to be to good to be true then most likely it is." New rule to that: "If it looks legit, get told it's legit by someone legit then there is a good chance it will get you banned."

EvilweaselSA

GoonCorp

Goonswarm Federation

Likes received: 1,212

#7 - 2012-05-25 15:15:37 UTC

Killer Gandry wrote:

We all know the rule: "If it looks to be to good to be true then most likely it is."

New rule to that: "If it looks legit, get told it's legit by someone legit then there is a good chance it will get you banned."

they didn't get told it was legit, they got the rule copy/pasted back to them

they then, stupidly, thought that was carte blanche

Killer Gandry

The Concilium Enterprises

Likes received: 562

#8 - 2012-05-25 15:16:45 UTC | Edited by: Killer Gandry

EvilweaselSA wrote:

you guys got owned by sreegs sorry

it seemed like you might have had a point until he posted the actual gm response

then laffo

And since when is a copy paste of a responce a proof in EVE?
Also isn't there a rule to never ever post conversations between a GM and a player or group of players?

How handy it can be broken in certain people's advantage. Sadly enough we have to take someone's word even though a lot of people don't trust his word to be a full and accurate communication in this matter.

But leave it up to a Goon to advocate for Screegs. Homies forever, right.

Interstellar eXodus 1,459
Darius III Interstellar eXodus Likes received: 1,459	#9 - 2012-05-25 15:23:21 UTC 4 Let us not forget why there is a CSM: Because someone at CCP was cheating in the game. Let us not forget what they did not do after he was caught: Fire the employee in question Any questions? Hmmm

Royal Amarr Institute Amarr Empire 1,853
Richard Desturned Royal Amarr Institute Amarr Empire Likes received: 1,853	#10 - 2012-05-25 15:24:59 UTC Darius III wrote: Because someone at CCP was cheating in the game. Any questions? yes who is cheating and how? npc alts have no opinions worth consideration

EvilweaselSA

GoonCorp

Goonswarm Federation

Likes received: 1,212

#11 - 2012-05-25 15:26:29 UTC | Edited by: EvilweaselSA

Killer Gandry wrote:

the people who make the rules are free to change them
if hydra wants to claim the gm response sreegs posted was fake they'd be free to do so and we'd doubtless have seen a threadnaught of posting claiming it was a fake

instead: *crickets*


Killer Gandry The Concilium Enterprises Likes received: 562	#12 - 2012-05-25 15:31:21 UTC EvilweaselSA wrote: the people who make the rules are free to change them And if you change a rule you then punish people for the new rule because that one breaks the law whereas the old rule allowed it. God I would hate to live in your world.


Richard Desturned Royal Amarr Institute Amarr Empire Likes received: 1,853	#13 - 2012-05-25 15:33:03 UTC Killer Gandry wrote: And if you change a rule you then punish people for the new rule because that one breaks the law whereas the old rule allowed it. God I would hate to live in your world. so you're saying that CCP shouldn't enforce their rules good, reinstate mittens as chair! npc alts have no opinions worth consideration

Tyrrax Thorrk

Guiding Hand Social Club

Likes received: 452

#14 - 2012-05-25 15:33:48 UTC

Killer Gandry wrote:

EvilweaselSA wrote:

you guys got owned by sreegs sorry

it seemed like you might have had a point until he posted the actual gm response

then laffo

Uh you do realize Hydra had already posted both of those mails before in the locked thread ? When both the player petitioning and a dev post the same correspondence I think you can rely on it not being fake.

EvilweaselSA

GoonCorp

Goonswarm Federation

Likes received: 1,212

#15 - 2012-05-25 15:35:34 UTC

Killer Gandry wrote:

EvilweaselSA wrote:

the people who make the rules are free to change them

And if you change a rule you then punish people for the new rule because that one breaks the law whereas the old rule allowed it.

God I would hate to live in your world.

no, see, the changed rule was posting gm correspondence which you were trying to turn into A Thing

it is clear the rules on what hydra/outbreak could do did not change one iota between the original posting of the rules, the gm's restatement, and the subsequent hammer to the **** when h/o broke it


EvilweaselSA GoonCorp Goonswarm Federation Likes received: 1,212	#16 - 2012-05-25 15:41:00 UTC i know a lot more than three names that were not in the hat


EvilweaselSA GoonCorp Goonswarm Federation Likes received: 1,212	#17 - 2012-05-25 15:41:23 UTC a virtually infinite number of names that were not in the hat, it turns out


EvilweaselSA GoonCorp Goonswarm Federation Likes received: 1,212	#18 - 2012-05-25 15:42:20 UTC the names in the hat were pre-selected!!!!111!! (by selecting the names of the alliances who applied and paid 10 plex)