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Assets not showing
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Lebouse
Goonswarm Federation
#1 - 2012-05-24 16:54:12 UTC  |  Edited by: Lebouse
Having issues with assets not showing, same for some ships. I can search for the ship in assets and enter it. Pod still shows as background image, but fitting shows current ship. Active ship not showing in the new hangar thingy, and since my mods aint showing up anywhere apart from assets summary (37 items) and "no items" when I expand it. I cannot fit it either.

OMG ShockedCool

Linky
Now my assets list has locked up and refuses to load if I do a "Station" view. Endless load.....fun....

Edit2:

Ship not showing error comes and goes, assets remain gone even with cache cleared, relogging, etc.
Linky2

That our life - is your Does our course - and whether our Our lifeless index Revolver on the way down ...
Peep00
Lord's Rust Removal
#2 - 2012-05-24 18:56:48 UTC  |  Edited by: Peep00
Same foe me, i have all the ships in Amarr disapear, along whit the items i sorted in just 4 containers by category. The ships and items disapear once i enter the station, but reapear as soon as i undock. That is i can see them in the assets window. Dock up and the assets window does not show the ships anymore, and the station does not show the ships, but there is the correct item count in the assets window. So far this has only hapened in amarr, and thankfully i have ships in other stations. Allready tried shift-click, repair tool, cleared cache etc.

edit: i have made a petition and posted a screenshot of it 6 hours ago, no response, going to try starting game in safe mode

edit: problem persists if game is in safe mode
Myfanwy Heimdal
Heimdal Freight and Manufacture Inc
#3 - 2012-05-24 19:08:15 UTC
The same here.

I am in station where I know that I have five or more ships; I can't see any other than the one that I am in.

If I go to the Assets window and look then nothing is there. However, if I search for the asset typename, for example, 'Hobgoblin', then I see all the drones IN THAT STATION.

But they don't appear on the Assets list nor in the Inventory. So I can't do anything with them.

So, this means that I can't change ships, load ships or, effectively do anything.

Pam:  I wonder what my name means in Welsh?Nessa: Why?
Lebouse
Goonswarm Federation
#4 - 2012-05-24 19:39:14 UTC  |  Edited by: Lebouse
Some times they show in the assets list, so I contracted them all to myself and then deleted the contract. Now all my stuffs are back :D


Edit: Assets came back to the Assets list (not hangar) after relog. then dissapeared after undock/dock. relogged and then created the contract for myself. No idea if this is a lasting solution. Not going to try to find out right now :P

That our life - is your Does our course - and whether our Our lifeless index Revolver on the way down ...
Peep00
Lord's Rust Removal
#5 - 2012-05-24 19:40:19 UTC
no way, im ognna try that
Peep00
Lord's Rust Removal
#6 - 2012-05-24 19:40:37 UTC
+1 internets if contracting works
Lebouse
Goonswarm Federation
#7 - 2012-05-24 19:51:32 UTC
GM confirmed that contracting is a valid workaround. USE EEEEEET!

That our life - is your Does our course - and whether our Our lifeless index Revolver on the way down ...
Peep00
Lord's Rust Removal
#8 - 2012-05-24 19:53:25 UTC
i have slaves in a station conteiner, those keep me from contracting the thing to myself, and i cant access it to take the slaves out. it does not work since slaves are illegal in some parts
Lebouse
Goonswarm Federation
#9 - 2012-05-24 19:55:44 UTC
Peep00 wrote:
i have slaves in a station conteiner, those keep me from contracting the thing to myself, and i cant access it to take the slaves out. it does not work since slaves are illegal in some parts


That however IS a problem :(
Shame, hope you get help fast!

That our life - is your Does our course - and whether our Our lifeless index Revolver on the way down ...
Peep00
Lord's Rust Removal
#10 - 2012-05-24 19:57:14 UTC
even though that item was not contracted to myself, it magicly reapeared in station, nice, good workaround
Allana Lynn
Perkone
Caldari State
#11 - 2012-05-24 19:57:37 UTC
Having the same issue. Docked up and all hangar items were missing, only my current ship and its cargo load were visible in my hangar. Everything else was missing including several named freight containers I use for sorting mods and minerals, and about a dozen ship ranging from frigates to battleships. Logging out and back in did not fix it.

I have been able to return a few things without using the contract method above:

Freight Container - Search for Container in your asset search right click and "view contents" this made them visible one at a time in my hangar.

Assembled Ships - search for "ship" in assets and view the contents of each assembled ship, this makes each of them visible.

Packaged ships - assembling them makes them visible. For stacks you have to wait for assets to catch up for each ship (approx 5 min).

Individual item stacks I haven't been able to return, may have to use the contract method above, or just sell them.

I hope this gets fixed soon. Very very annoying.
Myfanwy Heimdal
Heimdal Freight and Manufacture Inc
#12 - 2012-05-24 20:03:19 UTC
I am just going to load up a long traini skill item and then see if they fix this morning's fix in the next fortnight or so.

And I was about to start a new account too.

Pam:  I wonder what my name means in Welsh?Nessa: Why?
Crest Cutty
The Country Club Crest
#13 - 2012-05-24 21:22:58 UTC
Same here. Did a couple very valuable courier contracts, they showed up as delivered and I can search for the ships (if I can remember what they are) but they are not showing up in my inventory.

Missing a couple billion in ships and mods and trying to make a move, this is beyond annoying.

Fix your game
Hidden Snake
Inglorious-Basterds
#14 - 2012-05-25 05:59:53 UTC  |  Edited by: Hidden Snake
received answer to my petition ..... IT IS A BUG .... Big smile .. received 6 step by step of workarounds. I am now moving all toons assets to new home and I hate a fact I have no idea if everything is moved and in order.

well CCPs inabiltty to fix this is showing how new invetory is bugged. And such a design crap should be removed from the game.

+1 internet for the worst release in last 3 years of eve online
Abortion Headbutt
Viziam
Amarr Empire
#15 - 2012-05-25 07:11:30 UTC
Same here.

All ships and inventory missing, can't contract it to myself.
Anita1
Meinungsfreiheit
#16 - 2012-05-25 15:52:46 UTC
lol the only bullshit standard answer i got back from ccp is

Hello,

It appears no other IP's have accessed your account. It could be a cache issue making you unable to see some of your items. We would recommend that you try clearing your cache and settings. Corrupt cache and settings files can cause ingame items and information to be shown incorrectly or not at all. It can also cause players, ships and items to function improperly.

Follow the following link for information on how to clear your cache folder and, if that doesn't work, your settings. Note that this will delete your overview settings and that you should export them first.

URL: http://wiki.eveonline.com/en/wiki/Clearing_the_cache_and_settings

If you have any trouble doing so then please update this petition and we'll do what we can to assist you.

With best regards,
GM Moxie
Eve Online Customer Support Team
Ronaldo Gold
State War Academy
Caldari State
#17 - 2012-05-25 21:35:47 UTC
Filed a petition.Im missing doesens of ships and items from assets... :(( WTF
9 years and this game is still crap -.-
Lebouse
Goonswarm Federation
#18 - 2012-05-29 06:36:33 UTC
This is a known issue I was told.
The workaround was contracting yourself the items.
I suspect they have messed up ownership ID's somewhat.

And PS: If the game still sucked after 8 years, you wouldnt be playing it. The game is great, the bugs are annoying. Lets get over it together. Want a hug ?

That our life - is your Does our course - and whether our Our lifeless index Revolver on the way down ...
Setantii
Conquistador.
#19 - 2012-05-29 23:47:00 UTC  |  Edited by: Setantii
Crest Cutty wrote:
Same here. Did a couple very valuable courier contracts, they showed up as delivered and I can search for the ships (if I can remember what they are) but they are not showing up in my inventory.

Missing a couple billion in ships and mods and trying to make a move, this is beyond annoying.

Fix your game


Ditto.

Not only are all my combats ships missing from the low sec station I trade out of, I shipped in 6 Billion worth of stuff via contracts with Black Frog Logistics today - they successfully delivered but most of items are missing from my inventory and do not show up in assets - WTF!!!

The only way I can see them at all is if I type in the specific item in assets.

EG - I had one combat fitted FN Comet and 4 hulls in station. I also had 10 hulls shipped in via contract but now none of my Navy Comets show up!

This isn't just a minor clitch it's a game breaker when you have untold amounts of isk in assets missing with no way of knowing exactly whats gone or how to get them back - GET THIS SORTED ASAP!!!!
Psichotic
Caldari Provisions
Caldari State
#20 - 2012-05-30 04:44:43 UTC
Lebouse wrote:
This is a known issue I was told.
The workaround was contracting yourself the items.
I suspect they have messed up ownership ID's somewhat.

My items returned after downtime. It would have been nice to get a response by CCP seeing as how +5B ISK disappeared. There is no excuse for errors of this magnitude.

Lebouse wrote:
And PS: If the game still sucked after 8 years, you wouldn't be playing it. The game is great, the bugs are annoying. Lets get over it together. Want a hug ?

Eve does suck. It just sucks less than the other games that are out there. If CCP had its priorities straight it could be a much better game. Instead of focusing on the numerous technical problems - not to mention player requests - what do they waste development resources on? Missile effects.
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