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Serious memory leak?

First post
Author
Panhead4411
Rothschild's Sewage and Septic Sucking Services
The Possum Lodge
#1 - 2012-02-04 04:31:30 UTC
So, since crucible many ppl are complaining that the client is starting to use ungodly amounts of memory, so i decided to start paying attention to it since november...

Turns out, when i start my single client, it wants to use about 600 megs...not TOO much, but still more than previous versions used to...(considering i'm running on more or less bare minimal graphics settings to prevent my lappy from melting now)

After a few hours though, that number gets closer to 900m....then it soon goes OVER 1G!!!!! There is no reason the client should double its own ram footprint to well over a gig just because it is open for a few hours.

Why is the client slowly eating my ram while its open? (happens on my desktop as well, and i've seen many players confirming this)

This has been asked numerous times in the official 'feedback' thread in the "information portal" where the dev's supposedly spossed to pay more attention to and respond to player feedback, but so far as i can tell in the threadnaught that it is, the dev's seem to duck and dodge around this particular feedback.

So please, CCP, explain why this is happening, and what you are trying to do to alleviate this.

http://blog.beyondreality.se/shift-click-does-nothing    < Unified Inventory is NOT ready...

Panhead4411
Rothschild's Sewage and Septic Sucking Services
The Possum Lodge
#2 - 2012-02-05 00:48:20 UTC
Just had the client climb from 540m startup, to 1.3g before i decided to restart client to get it a bit smoother...

The last 300 megs accumulated while docked in station and afk fixing/eating dinner/short nap....no reason for this to be occuring.

http://blog.beyondreality.se/shift-click-does-nothing    < Unified Inventory is NOT ready...

Teclador
Caldari Provisions
Caldari State
#3 - 2012-03-21 21:58:34 UTC
Bump, because i can confirm this.

Before Crusible an Eve Client used maximal 360mb, now they start with 560-845mb, grabbing even more and more.
After 3-4h playing with 2 clients on the same machine i must close both clients or my system gets very instable up to BlueScreen.

CCP, here you have to investigate in that Issue.
CCP Snorlax
C C P
C C P Alliance
#4 - 2012-03-21 22:33:30 UTC
I will look into this - thanks for bringing this to our attention.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Irbelet
#5 - 2012-03-22 04:17:02 UTC  |  Edited by: Irbelet
I am also seeing a huge spike in RAM usage from ~350 MB to >900 MB per client this expansion (lowest settings in simple scenes with no action). It reaches this size consistently within the first few minutes of logging in.

EDIT: Using Windows 7 Home Premium, i7 950, 12 GB DDR3, HD 5770.
Teclador
Caldari Provisions
Caldari State
#6 - 2012-05-03 20:20:43 UTC
CCP Snorlax wrote:
I will look into this - thanks for bringing this to our attention.


Any news about this point CCP Snorlax ?
Bokeye Arbosa
Sebiestor Tribe
Minmatar Republic
#7 - 2012-05-03 21:01:12 UTC  |  Edited by: Bokeye Arbosa
I'm also having this problem. I can play fine with one client, but with two it is unplayable. I'll be canceling my second account if this continues, as there's no point to having two if I can't use them both...

Each client is using 700+ megs, and the FPS is like 1-3 with both clients open. Tried formatting computer, problem persists. Can't seem to find a workaround on here.

EDIT: I used to get this same behavior when I had one client open and another client at the login screen (in previous renditions, last I played was incursion, recently resubbed a couple weeks ago). Never bothered me much because once I was logged fully in, the stuttering would disappear entirely.
Panhead4411
Rothschild's Sewage and Septic Sucking Services
The Possum Lodge
#8 - 2012-05-04 16:26:29 UTC
Teclador wrote:
CCP Snorlax wrote:
I will look into this - thanks for bringing this to our attention.


Any news about this point CCP Snorlax ?


Considering it took almost two months before we got this response, which as far as i have seen, is the only hint at a dev response to this issue. So, i doubt we'll see much advancement on this front, sadly.

http://blog.beyondreality.se/shift-click-does-nothing    < Unified Inventory is NOT ready...

Elder Ozzian
Perkone
Caldari State
#9 - 2012-05-04 17:15:17 UTC
Well, running 2 clients at once causes 0% of free memory left in somewhere near 6h time-mark . I have 4gigs of memory with my windows 7 (x64).

I disagree!

Astrid Stjerna
Sebiestor Tribe
#10 - 2012-05-04 18:55:13 UTC
Elder Ozzian wrote:
Well, running 2 clients at once causes 0% of free memory left in somewhere near 6h time-mark . I have 4gigs of memory with my windows 7 (x64).


8 gigs here with Win 7(x64). I'm only using about 35% of my physical memory on one client (in windowed mode), according to Resource Monitor.

Keep in mind, Ozzian, that a computer's physical memory will fill up over time. After six hours with two clients running, I'm not surprised you're running out. :)

I can't get rid of my darn signature!  Oh, wait....

CCP Snorlax
C C P
C C P Alliance
#11 - 2012-05-04 20:42:37 UTC
Teclador wrote:
CCP Snorlax wrote:
I will look into this - thanks for bringing this to our attention.


Any news about this point CCP Snorlax ?


I have not been able to reproduce this in simple in-house tests, and my colleagues that play EVE on a regular basis have not experienced this, so this seems to be from some combination of factors. If anybody can come up with a reliable repro case that preferably doesn't take 6 hours of varied gameplay I'd be really grateful.

I have been working on a system to allow us to monitor performance, including memory use, more closely. This will allow us to catch issues like this earlier and hopefully help find the culprit.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Irbelet
#12 - 2012-05-04 21:22:23 UTC
CCP Snorlax wrote:
I have not been able to reproduce this in simple in-house tests, and my colleagues that play EVE on a regular basis have not experienced this, so this seems to be from some combination of factors


I'm curious what is the current intended standard for memory usage in EVE? We all obviously have our own perceived standards based on how much we've seen EVE use in the past (see above), but when do you think we should be worried beyond the obvious cases? It seems freaky for someone like me who remembers it typically using between 350-400 MB per client and now sees easily around 900 MB doing nothing, but maybe I'm out of touch with the times?
Panhead4411
Rothschild's Sewage and Septic Sucking Services
The Possum Lodge
#13 - 2012-05-05 03:42:17 UTC  |  Edited by: Panhead4411
Astrid Stjerna wrote:


Keep in mind, Ozzian, that a computer's physical memory will fill up over time. After six hours with two clients running, I'm not surprised you're running out. :)


You seem to be missing the point that this is ONLY happening with our Eve clients...

Yes Windows does very very very slowly use a bit more ram over time, but doubling its footprint in a matter of hours? <---not normal.

I can understand why not as many ppl seem to be 'noticing' this, b/c the last time i tried to ask someone if they had noticed it, i had to spend the next 20 minutes trying explain to them how to open up "Task manager" and look at the ram usage....so most ppl don't really pay attention to it, and likely attribute any ill-preformance on server getting wanky, b/c lets face it, it does. This Might also be more noticable for those with "virtual Memory" turned OFF, since our ram should be sufficient, and prefer not to wear down our HD's with who knows how many extra read/writes. Unless you are doing alot of Video editing or something similarly taxing on Ram, if you have 4+gigs of ram, you shouldn't need to use your HD as extra Ram storage, imho.

I will take some screen caps next time i do an extended mining op...other than that, i'm not sure how else to 'reproduce' this, other than open client to play game, at the same time, open Task manager, take note of the amount of ram the client is using at the beginning of the session. Then x number of hours later, when you are done playing (or whatever you were doing) take another look at the Task Manager's ram usage and see how much the client grew to. Its quite simple in my mind, and can be done on a daily basis, and does not interfere with whatever you had planned for your Eve session. Just an extra step at the beginning, and end of your session.

http://blog.beyondreality.se/shift-click-does-nothing    < Unified Inventory is NOT ready...

Callic Veratar
#14 - 2012-05-05 03:42:36 UTC  |  Edited by: Callic Veratar
In 4.5 hours on my system I'm up to 1.7GB on a single client. I've been flying around running missions.

Messing around with the settings: every ship I destroy or new one on the grid increases ram by 10-20k.

Pressing ESC dropped memory usage by 60MB (then bounces by 10MB).

Disabling the Resource Cache dropped memory usage by 200MB, but stuff still seems to be accumulating slowly.
Teh Minez0r
Virtual Intergalactic Army
#15 - 2012-05-05 11:25:09 UTC
Well, even with your mem filled, as long as you don't get problems like lags, I can't see the point. It's quite possible that there's just loads of (not anymore needed) stuff cached inside mem which isn't used anymore and gets kicked as soon as it needs free up mem. And no offense but 8gig (2x 4gig sticks DDR3) are sold for less than 30€ atm. :)
Lyron-Baktos
The Scope
Gallente Federation
#16 - 2012-05-06 05:08:48 UTC
I've had Eve running about 14 hours straight today and my memory is sitting at 1,433,544K. When I first started looking it at hours ago, it was around 671,000K

Not seeing any performance hits though
Rena Windor
Unholy Knights of Cthulhu
Test Alliance Please Ignore
#17 - 2012-05-19 15:34:43 UTC
It is happening to me. It goes to the point where it eats all my available memory and the system crashes. Last night durring a fleet battle I was running one client and checked out memory and temps. Temps weren't too bad, I thought that is what caused my system to crash but it turns out that eve was using 1.4 GB of memory after 3 hours. I wonder if it is due to logging since they added better logging in crucible. I am going to check my logs and see what it comes up with. But there is no reason it should do that.
Morar Santee
#18 - 2012-05-20 03:53:05 UTC
Rena Windor wrote:
It is happening to me. It goes to the point where it eats all my available memory and the system crashes. Last night durring a fleet battle I was running one client and checked out memory and temps. Temps weren't too bad, I thought that is what caused my system to crash but it turns out that eve was using 1.4 GB of memory after 3 hours. I wonder if it is due to logging since they added better logging in crucible. I am going to check my logs and see what it comes up with. But there is no reason it should do that.

I only now realized that this same issue may be causing the hardlocks my system has been throwing, more or less since the Crucible release. Would you mind to describe the crash that occurred?

In my case, it's a "hardlock". The computer stops responding completely, display freezes, keyboard is unresponsive. Is that also what happened for you, or was it a simple BSOD / restart? I'd really appreciate a reply very much.

I can confirm the memory leak, obviously. Yesterday one client was using >1.6 Gigabytes of RAM.
Adeena Torcfist
R3b3llium
Get Off My Lawn
#19 - 2012-05-22 10:47:51 UTC
im also getting the same issues with a Win 64 bit version. I'm also getting white blobs everywhere, shadow flickerring & now, what seems, that when im typing, the client cant seem to keep up, & im only getting partial words displayed that ive typed ( this is probably where its freezing ).

with 16GB of ram & 1.5GB on my card, i should not be getting these issues!
TheButcherPete
KarmaFleet
Goonswarm Federation
#20 - 2012-05-22 12:46:14 UTC
Adeena Torcfist wrote:
im also getting the same issues with a Win 64 bit version. I'm also getting white blobs everywhere, shadow flickerring & now, what seems, that when im typing, the client cant seem to keep up, & im only getting partial words displayed that ive typed ( this is probably where its freezing ).

with 16GB of ram & 1.5GB on my card, i should not be getting these issues!


Now that I think about it, I get the same. and I have 460GTX SSC edition. I've never seen the white blobs until Escalation, though shadows have been flickering for years. It's because of the lighting schemes from the sun in the solar system.

[b]THE KING OF EVE RADIO

If EVE is real, does that mean all of us are RMTrs?[/b]

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