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3 Monitors & Vsync (Interval 1 / Default)

First post
Author
R3VOh
CoCoNuT Drop
#21 - 2012-02-21 21:41:26 UTC
I'm having exactly the same issue.

I am running 2 x 1080p monitors with 2 clients. On fullscreen run at 60FPS dropping to 59.5 at most. 1 client running in windowed mode or even fixed window and the FPS drops to 30 FPS.....and is REALLY REALLY erratic. Jumps anywhere from 15-40 FPS. I thought this might have been all the crap installed on my PC, so i formatted it while i installed the mobo, cpu, ram etc etc into my new case.

my PC specs:

q6600 @ 3.2ghz
Asus P5QL PRO
4gb Kingston Hyperx
sapphire radeon 4890 vapor-x 1gb

Not the fastest or newest PC but it should handle 60FPS on both clients especially on low GFX settings.

any help would be appreciated.
Jolen Maddax
Maddax Mercantile
#22 - 2012-02-26 09:36:38 UTC
Just chiming in here to report I have the same problem as these fine gentlemen.

Brand spanking new i7/2600K / 16GB / 2 x nVidia GTX560-Ti in non-SLI powering 3 monitors.

I load 1 EVE client, I have 60fps regardless of settings. Load 2, I get ~30 and load 3 and get ~20, but it seems to jump around a lot.

Switch to "interval immediate" and my video cards go to plaid with anywhere from 250-600 face-melting FPS and all my fans have kittens. Even the bathroom fan comes on.

Please fix this, CCP, now that you've reproduced it. I'm planning on four monitors soon. :(

Thanks.
Jolen Maddax
Maddax Mercantile
#23 - 2012-02-29 18:27:58 UTC
Dunno if people that posted in this thread are still having this issue, but I think I've discovered the culprit.

After doing lots of googling and fiddling, I disabled the Windows 7 Aero theme (going to pure basic, with no frills) and then was able to get three clients of EVE running on three monitors in non-SLI on 2 GTX560s at a full 60 fps without any major dropouts. I ran it this way all night.

The problem had been documented before on eve-o forums, and it may not be the EVE client's fault. Windows Aero uses transparencies and other fancy affects that turn vsync on to make sure stuff is smooth. The problem is that some *windowed* games that also use vsync (like, say, EVE) get messed up by this. It appears to be a timing thing, not a horsepower thing.

I disabled Aero by choosing the basic theme, went into the performance options for the computer (right-click Computer, properties and it's in one of those tabs -- on a Mac at work atm, can't look it up) and turned off all stuff except smoothing screen fonts. Set EVE to interval one and interval default at different times to test it; settled on one. I had 60fps on all clients. Cards were running relatively low load and I even set an underclock profile and they were still able to maintain 60fps.

Fixed.

There may be something CCP can do to program around this (or had before and it only recently appeared again). It appears that this bug only affects some games that run windowed mode.

My setup:

i7/2600
16GB
2xGTX560Ti w/latest drivers (SLI connected but currently disabled)
3 Samsung BX2440's (1 on primary, 2 on secondary card)
Win7 Ultimate x64 SP1

Good luck, all. I'm buying that 4th monitor now. :D
VirusMD
Aliastra
Gallente Federation
#24 - 2012-03-23 08:33:22 UTC
Thank you very much Jolen! disabling aero worked for me as well, really appreciate it. Its a shame it took so long to find a work around. Didn't like all the windows shiny anyway.

All systems go, 3 clients running smoothly at 60FPS each :)

TYVM,

- VIrusMD
Mawnee
Sleepless Knights
#25 - 2012-04-30 09:56:29 UTC
Any word an an actual fix for this? Having the ugly windows basic borders around my clients is nearly as distracting as the FPS drop....
CCP Paradox
#26 - 2012-04-30 11:25:50 UTC
This should be resolved already. Update to the latest drivers and try again.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Mjedesiin
The Scope
Gallente Federation
#27 - 2012-04-30 14:27:22 UTC
CCP Paradox wrote:
This should be resolved already. Update to the latest drivers and try again.


I'm on the 301.24 driver. With one client open, on the select character screen, my framerate under Interval Immediate is about 480FPS. With Interval One selected, it drops to 30FPS. Start a second client, with II seleected both are around 350FPS, switch to IO and they're both at 15FPS. Windowed mode, Aero enabled (obviously).

Anything I should look at to help debug this?
CCP Paradox
#28 - 2012-04-30 14:45:55 UTC
"Interval default" is the monitor refresh rate. Or the V-Sync option. If your monitor is 60Hz, then it should stay at 60fps.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Adeena Torcfist
R3b3llium
Get Off My Lawn
#29 - 2012-04-30 14:58:28 UTC
it should, but obviously it doest as people are saying.

Jolen Maddax, have you, by any chance, tried unticking the tick boxes seperatley to see which is the main culprit? untickign almost all of them, seems liek a quick soloution, rather than finding which one is actually causing it.

IF you do manage to try this out, post your results Cool
Mjedesiin
The Scope
Gallente Federation
#30 - 2012-04-30 15:16:29 UTC
CCP Paradox wrote:
"Interval default" is the monitor refresh rate. Or the V-Sync option. If your monitor is 60Hz, then it should stay at 60fps.


My monitors are running at 60Hz. If I switch to windows basic, multiple clients run at 60FPS. If I switch to using Aero (although it might not be Aero itself, could be some other setting that's different between the basic theme and the aero theme) it drops to 30FPS with one client, 15FPS with two.
CCP Paradox
#31 - 2012-04-30 15:20:34 UTC
Mjedesiin, could you please submit a bug report for me? (Press F12 when you are in the game, with a client getting 30 or 15fps).
In the title, include my name somewhere, "for CCP Paradox".
You don't have to write much in the description etc, I just want the logs that it sends me.

I'm unable to reproduce anymore on my machine here at CCP, I used to be able to but not since we "fixed" it. It seems you're still affected. Let me know ASAP when you submit the report.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Mjedesiin
The Scope
Gallente Federation
#32 - 2012-04-30 16:21:29 UTC
CCP Paradox wrote:
Mjedesiin, could you please submit a bug report for me? (Press F12 when you are in the game, with a client getting 30 or 15fps).
In the title, include my name somewhere, "for CCP Paradox".
You don't have to write much in the description etc, I just want the logs that it sends me.

I'm unable to reproduce anymore on my machine here at CCP, I used to be able to but not since we "fixed" it. It seems you're still affected. Let me know ASAP when you submit the report.


Done.
Inspiration
#33 - 2012-04-30 20:39:41 UTC
What I always missed when I had a less monstrous graphics card was an interval 2 option, in fact I would still use it now if available.

This game if perfectly playable at 30FPS, so why not enjoy a stable frame rate and better nicer rendered frames, versus a wasteful toggle between 30 and 60 FPS due to vsynch being on? Let alone the death to the eardrums on some rigs with vsynch off!

I am serious!

Aeron Sophus
Sebiestor Tribe
Minmatar Republic
#34 - 2012-04-30 20:49:16 UTC  |  Edited by: Aeron Sophus
@CCP Paradox:
There is a 'problem' with VSync and Aero which is well known in the video playback scene (doom9.org etc.) - unfortunately I can't find the (quite detailed) documentation on it right now, however, if I remember correctly, it (somewhat-surprisingly) boiled down to a timing code issue and the only way developers managed to get rid of it COMPLETELY is is by switching their code to use some of the NT 6.x exclusive stuff:


Of course, doing so would probably take a LONG time considering EVEs age, but I think it's something you should keep in the back of your mind. :)

If I manage to find the Aero/Vsync documentation I mentioned, I'll post it here.
CCP Paradox
#35 - 2012-05-02 09:51:40 UTC
Thanks for the report Mjedesiin, I'm working on it.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Bokeye Arbosa
Sebiestor Tribe
Minmatar Republic
#36 - 2012-05-03 21:28:45 UTC
Chiming in to report that switching from the Aero theme fixed my multiple-client issues. It was previously unplayable with 2 clients, very heavy stuttering (about 1-3 FPS).

The windows classic theme is hideous but I can deal with it until a fix is made.
nVus Antollare
Center for Advanced Studies
Gallente Federation
#37 - 2012-05-05 19:28:33 UTC
Turn off/Disable Anti-Aliasing on each of your clients
Mjedesiin
The Scope
Gallente Federation
#38 - 2012-05-06 02:31:58 UTC
nVus Antollare wrote:
Turn off/Disable Anti-Aliasing on each of your clients


Tried it before. Disabled it in game, then disabled it via NVIDIA control panel, no change.

Anyone know what else is different between aero and basic other than transparency, the hover-over program bar (preview), and the alt-tab window? Maybe each of those could be disabled separately somehow.
CCP Paradox
#39 - 2012-05-08 17:25:58 UTC
I have reproduced and confirmed the problem after speaking to a player. From the Bug Reports, the similar clue was that people had a second video device listed in their DxDiag. Whether you guys were using a second Nvidia device as a physx processor, or just to plug another monitor into.
This is causing the problem, if you unplug a monitor that is connected to the second device. (Whether it is a second PCIE GPU or the GPU found on a CPU (Core i7 etc)) then you will notice that EVE will behave normally, i.e V-Sync will kick in to your monitors true refresh rate.
Now we have the information to debug this, we can work on a specific fix. For now, if you have a monitor plugged into a second video device and are wanting to play EVE, you should disconnect it. Hopefully a fix will come as soon as possible. Sorry for the inconvenience, and a special thanks to the one player who persisted and helped me out.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Tusko Hopkins
Puritans
#40 - 2012-05-08 20:30:48 UTC  |  Edited by: Tusko Hopkins
CCP Paradox wrote:
For now, if you have a monitor plugged into a second video device and are wanting to play EVE, you should disconnect it. Hopefully a fix will come as soon as possible.

Thanks a lot! This totally worked for me! I had 2 monitors attached to a GeForce 560 and a TV connected to the sandy bridge. One more reason for the girlfriend to hate EVE now, she won't be able to watch Gossip Girl during the fleet ops...
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